Why are people still giving Magic Leap money?

If Magic Leap fails, the skeptics will at least have to admire the AR startup’s keen ability to raise vast amounts of capital.

The company announced today that it has locked down another $280 million in a deal with Japan’s largest mobile operator, Docomo. The deal brings the company’s ever-swelling total cash raised to $2.6 billion. The deal follows an investment from AT&T last year also focused on the company’s cloud ambitions.

“DOCOMO aims to co-create advanced MR services and expand the XR market by leveraging open innovation and combining innovative technologies such as Spatial Computing provided by Magic Leap with DOCOMO’s assets including our 5G network and 70 million membership base,” Docomo CEO Kazuhiro Yoshizawa said in a press release.

This new money arrives as the company devotes more attention to the “Magicverse,” its plan for a spatially mapped digital infrastructure layer that can be a foundational step for cloud AR experiences. Magic Leap probably makes more sense as a cloud platform play over a hardware play given where the market is, but it really isn’t clear what their advantages are compared to cloud incumbents like Microsoft, Amazon or Google with teams also focused on AR/VR.

Sure, they’ve partnered with these telecoms for 5G, but it’s unclear what those high-profile conscious couplings do for Magic Leap if their hardware hopes (and the broader market they fit into) are far, far less-realized than 5G tech even is.

The company has just sunk so much money into its hardware, and their business there might not end up looking markedly different than Facebook’s Oculus (i.e. a slowly-filling money pit) if the startup continues in its ambitions as a consumer company. The company’s sole product, the Magic Leap One retails for $2,295.

In the early days, the hardware Magic Leap was pursuing was unprecedented, but reality got in the way. Now, the differences between what they’ve built and what competitors like Microsoft have are minimal, though while the HoloLens is largely a forward-thinking enterprise vehicle for Microsoft’s Azure cloud services, Magic Leap is stuck courting VR game developers to devote time and money to building artistic mini-games for a platform with a sliver of the users of the already niche virtual reality market.

Magic Leap tried to win a $480 million AR military contract, but it was awarded to Microsoft.

Facebook devoted hundreds of millions to funding game development grants, surely there’s a better place for Magic Leap to put investor cash than directly into content plays, but there aren’t many shortcuts to scaling a wholly consumer release without getting this infrastructure in place first.

What pays the bills in the meantime? I guess Docomo, this time.


Source: Tech Crunch

PayPal makes a big marketplace play with its $500M investment in Uber

Uber’s announcement of its IPO pricing earlier today came with a $500 million belated Easter egg. The payments giant PayPal is making a half-billion-dollar investment at the company, paying $47 per share, which gives the company a valuation of $78.8 billion (in the middle of the range of Uber’s IPO pricing of $44-$50 per share).

Neither Uber nor PayPal gave much detail about the the $500 investment. Uber’s S-1 and a short statement on LinkedIn from PayPal’s CEO Dan Schulman both used the same wording, noting the deal would help the two work on “future commercial payment collaborations, including the development of Uber’s digital wallet.” So what’s actually going on here?

The deal clearly gives Uber another significant piece of financial padding going into its public listing — and it needs it, with a loss of $1 billion in the last quarter alone — as well as a closer commitment from one of its existing payments partners. But it’s also a significant move for PayPal as the company works on building the next stage of its financial services empire.

The company — untethered from eBay after first spinning out from the marketplace company in 2014 and eventually losing its status as its primary payments provider last year — has been building out a profitable business on its own steam, reporting 227 million accounts earlier this week with revenues up more than 30 percent to $4.13 billion for the quarter.

At the same time, it’s also been slowly laying the groundwork for how it can leverage deals with other companies to boost that growth even more.

There have been a number of smaller strategic investments in a range of startups including European startups like savings company Raisin and cross-border payment startup PPRO, as well as Asian startups Pine Labs and Viva Republica. However, PayPal took a much bigger bet this year that, like the Uber investment announced today, underscores how it is also evaluating and buying into larger marketplaces, too.

In March, it made its biggest investment as an independent company to date, putting $750 million into Argentina’s MercadoLibre, an e-commerce powerhouse that acts as a kind of eBay of Latin America, with auctions and a marketplace for buyers and sellers to connect, and a payments system called MercadoPago.

Uber-size me

The eBay similarity probably made MercadoLibre a natural partner for PayPal.

But more likely, I think the investment is part of a super-sized next step modelled on that eBay relationship — a way for PayPal to build its network beyond what it can build on its own steam, by catching a ride on other high-growth companies to pick up some of their network effects.

This is, in fact, something that Schulman talked about just days ago in PayPal’s earnings call.

“We see international as a tremendous opportunity space for us. And if I take a step back, we’re willing to invest in companies or acquire companies that we believe advance our strategic agenda,” he said. “We do want to be the leading global digital payments platform, and that means looking across the world at who are the leading players there and how might we partner together in some way to take our respective platforms, the respective number of customers we each have. MercadoLibre, between their marketplace and MercadoPago, their payments infrastructure, they have 200 million-plus customers themselves. And so you put that together with ours, you have almost 500 million customers… there are companies like MercadoLibre where a strategic partnership may make sense for us, and they allow us to expand our presence into a geography or a set a capabilities. And by the way, there may be other companies around the world that offer similar strategic options for us and we’d be willing to explore partnerships, very akin to what we did with MercadoLibre.”

The fact is, though, there aren’t really any more big e-commerce marketplaces left to partner with. Amazon is PayPal’s arch nemesis, Alibaba has Alipay, and the eBay ship has sailed. (Walmart, incidentally, is also a PayPal partner and I’ll be interested to see what develops there, including with Walmart’s own big e-commerce marketplace purchase, Flipkart.)

In the meantime, we’re seeing a new opportunity emerge with high-growth companies that are building strong commercial relationships with their customers, in the form of these large transportation-on-demand providers, like Uber.

There are three areas where PayPal is hoping that its Uber investment will play out (and hopefully pay out).

The first of these will be increasing transactions. Today, PayPal is Uber’s leading payment provider in the US and Australia, and with this investment, from what I understand, it will be looking to ramp up and take on that role in more countries in the months ahead. That will pose an interesting competitive threat to the other payment companies that work with Uber such as Adyen, which itself had a very successful public markets debut earlier this year and lists Uber as one of its biggest customers.

The second will be helping to build and run Uber’s own efforts in providing payments and managing transactions. Right now, the main manifestation of that is Uber Cash, the digital wallet that Uber launched in September that lets users top up Uber accounts with money that they can use on Uber services, sweetening the deal to lure more users to this by offering discounts.

A big reason why Uber is building Uber Cash is because once it can control the flow of the money itself, it doesn’t have to pay transaction costs on those purchases, and along with another product it introduced in 2017, the Uber Visa Card, it becomes a gatekeeper of its customers’ spending.

This might sound familiar: it is similar to the model PayPal built with in its own service. It’s not clear how the two will work together on this, whether it will be simply an integration so that PayPal will become one more way to top up your Uber Cash, or whether PayPal will help power the whole service.

The latter leads to the third way that PayPal and Uber might be working together down the line.

PayPal today has 22 million merchants on its platform, and an integration with Uber — through Cash and its Card could become another opportunity to give those merchants an opportunity to sell: just as people can pay today for something on a site with PayPal, one idea that’s being considered is how to expand the Uber Cash network to allow people to pay for more than just Uber rides and Uber Eats.

“Uber has a large, engaged user base and that presents an opportunity to cross sell other services using Uber Cash and Uber Card,” one source told me. “The bigger vision is to be a network of networks, connecting these leading marketplaces and payment networks to see more growth in commerce.”

Grabbing its chance

Uber is just one of the transportation/new marketplace companies that PayPal has been looking at. From what we understand, PayPal plans to make more investments of this kind in other large e-commerce and marketplace businesses, to the tune of between $1 billion and $3 billion annually.

As part of that, PayPal is considering an investment in another big transportation-on-demand provider, Grab in South East Asia.

In March, we reported that Grab was talking to PayPal to take an investment in its business — a deal we understand from sources is still in play.

The interest in Grab is similar to what PayPal sees as its opportunity with Uber. The investment would be specifically in connection with the company’s financial services unit. This includes GrabPay, a service the company has built as a payments hub for more than just rides and other services provided by Grab directly, but also linked to online and offline merchants in the markets where it operates.

Uber has yet to build out any kind of a network like GrabPay, but it’s interesting that it has dabbled in lots of areas where it leverages its existing user base to expand its commercial network. They include building an ad network, plans for a “content marketplace“, and local offers with Visa for goods and services at your destination or close to it.

PayPal, being the holder of a vast amount of transactional data and understand about how people spend their money, has become a clever reader of signals and subsequently how a financial empire might develop.

“There aren’t that many other established payment ecosystems, but these ride sharing companies are particularly well positioned because of their user numbers and engagement,” our source said. Investments like the one in Uber gives PayPal a chance at a deeper relationship Uber, and a seat in its vehicle.


Source: Tech Crunch

TurboTax and H&R Block hide their free tax filing tools from Google on purpose

Low-income Americans can file their taxes for free, but odds are they ended up paying anyway.

ProPublica found that tax-filing giant Intuit is deliberately concealing search results for its free filing service, instead pointing all consumers toward its paid products. While users visiting TurboTax’s homepage will be greeted with what looks like free tax software, the software’s parent company usually finds a way to charge anyone using the product. The manipulative design choice echoes recent conversation around dark pattern design and likely explains why free filing services remain underutilized.

Intuit’s true free filing software is called TurboTax Free File. Compared to the company’s main TurboTax portal, TurboTax Free File is much more difficult to find. That service, designed to make the process free for low-income filers individually making less than $34,000 a year, is part of an agreement between tax-filing companies and the IRS stipulating that a free option must be provided for lower-income filers. In the course of reporting, ProPublica found that Intuit competitor H&R Block uses the same tactic to bury its own free service, H&R Block Free File.

To effectively bury its free filing service, TurboTax included a snippet of code in the page’s robots.txt file instructing search engines not to index it. The code was spotted by a Twitter user Larissa Williams and Redditor ethan1el.

Screenshot via ProPublica

Instead of pointing users toward its free file tool, TurboTax funnels the vast majority of users toward its paid and premium services, whether they qualify for free filing or not. The Senate Finance Committee’s top Democrat Ron Wyden denounced the tactic as “outrageous” in a statement to ProPublica, indicating that he intended to bring up the issue with the IRS.


Source: Tech Crunch

Daily Crunch: Facebook faces new privacy investigations

The Daily Crunch is TechCrunch’s roundup of our biggest and most important stories. If you’d like to get this delivered to your inbox every day at around 9am Pacific, you can subscribe here.

1. Facebook hit with three privacy investigations in a single day

First came a probe by the Irish data protection authority looking into the breach of “hundreds of millions” of Facebook and Instagram user passwords that were stored in plaintext on its servers. Then, Canadian authorities confirmed that the beleaguered social networking giant broke its strict privacy laws.

Lastly, and slightly closer to home, Facebook was hit by its third investigation — this time by New York attorney general Letitia James.

2. Movie subscription service Sinemia is ending US operations

Over the past few months, Sinemia has gone from promising MoviePass competitor to the source of frustration for moviegoers across the country.

3. Slack files to go public, reports $138.9M in losses on revenue of $400.6M

The company attributes these losses to its decision “to invest in growing our business to capitalize on our market opportunity,” and notes that they’re shrinking as a percentage of revenue.

CHICAGO, IL – JANUARY 11: A sign hangs outside Walmart store on January 11, 2018 in Chicago, Illinois. (Photo by Scott Olson/Getty Images)

4. Walmart unveils an AI-powered store of the future, now open to the public

Walmart unveiled a new test grounds for emerging technologies, including AI-enabled cameras and interactive displays. This “store of the future” operates out of a Walmart Neighborhood Market in Levittown, New York.

5. Grocery delivery startup Honestbee is running out of money and trying to sell

The company has held early conversations with a number of suitors in Asia, including ride-hailing giants Grab and Go-Jek, over the potential acquisition of part, or all, of its business.

6. Amazon is prepping a high-fidelity TIDAL competitor

That’s according to Music Business Worldwide, which also accurately reported the recent launch of a free, ad-supported Amazon Music service for Echo device owners.

7. Zwift CEO Eric Min on fitness-gaming and bringing esports into the Olympics

The five-year-old startup has raised more than $170 million as a pioneer of fitness-gaming ― physical sport carried out in a virtual world. (Extra Crunch membership required.)


Source: Tech Crunch

Nintendo and Sony temper console expectations ahead of E3

E3’s just over a month away, and per usual, the news in the lead up has offered more insight into what we won’t be hearing about at the big gaming show. Late last year, Sony announced that it would be skipping its big annual press conference at the event. The move marks a key absence for the gaming giant for the first time in nearly a quarter of a century, as the company will instead be “exploring new and familiar ways to engage our community in 2019.”

The sentiment should ring familiar for those who follow the gaming industry. Several years ago Nintendo made a similar move, eschewing the in-person press conference for the online Nintendo Direct “Treehouse” it uses to showcase new trailers. It’s a method Nintendo has held to ever since.

Game publisher Square Enix this week happily slid into Sony’s prime-time slot, leaving Microsoft the last of the remaining three major console makers with a press conference at the Los Angeles event. The death of shows like E3 has been overstated throughout the years, of course. These things tend to move in cycles, with much of the hype tied specifically to new system reveals.

Microsoft took the wraps off its disc-free Xbox One S “All-Digital Edition” this month, leaving many wondering what the company could still have up its sleeve for the June event. Earlier this week, meanwhile, Sony batted away suggestions that the PlayStation 5 was coming soon. Details are, not surprisingly, still vague, but the company says the next-gen console won’t be arriving in the next six months.

On its earnings call, Nintendo similarly dismissed recent rumors that it would launch a low-cost version of the Switch. The console has been a wild success for the company on the heels of the disappointing Wii U, but slowing sales have pointed to Nintendo’s longstanding tradition of offering modified hardware. Rumors have largely pointed to a lower-cost version of the system that can only be played in portable mode.

None of this is to say we got some kind of preview. Companies love to tease these sorts of things out, but it does appear that the big three are tempering expectations for the show. That leaves some opening for other players — of course, E3 has long been dominated by the big three. Among the other rumors currently circulating ahead of the show is a 2-in-1 gaming tablet from Nvidia.


Source: Tech Crunch

The venture firm SOSV has already raised its biggest fund to date, and it isn’t quite closed

SOSV, a multi-stage venture firm that was founded as the personal investing vehicle of entrepreneur Sean O’Sullivan after his company went public in 1994, then re-launched as a traditional venture firm with outside backers in 2015, has raised $218 million for its third fund.

The vehicle has a $250 million target that SOSV expect to meet by year end, but already, it’s substantially larger than the firm’s previous fund, which closed with $150 million.

SOSV is best-known for the numerous accelerators it has created and oversees, including hardware-focused HAX, and IndieBio for life sciences startups. Yesterday, we were in touch with SOSV partner Daniel Eichner — who’s in charge of raising capital for the outfit, as well as introducing its portfolio companies to potential future investors — to learn more what else is new at its eight offices around the world, including in Cork, Ireland; Princeton, N.J.; New York; San Francisco; London; Shenzhen; Shanghai; and Tapei.

Among the many things we learned: the firm now has eight senior partners who ultimately decide where capital gets invested, and a whopping 110 people across the U.S., Europe and China, including support staff that to help its startups go from lab to market.

The firm has also earned some bragging rights, including as the lead investor in the electric bike company Jump Bikes, acquired last year for an undisclosed amount to Uber. It also some highly valued companies in its portfolio currently, including the 3D printing “unicorn” FormLabs; the peer-to-peer ride-sharing company GetAround, which just acquired a French company yesterday to extend its reach into Europe; and Makeblock, a Shenzhen, China-based company that sells robot kits for kids and most recently raised $44 million in Series C funding.

The firm hasn’t shied from some more ambitious bets, either including one on BitMEX, a crypto exchange based in Hong Kong that’s focused on cryptoderivatives and in which SOSV is the only institutional investor.

Most of the founders it backs — 80 percent, says Eichner — are first-timers, though “many have years and sometimes decades of work experience,”  he adds.

As for the size of the checks SOSV writes, its accelerator deals are standardized for each program, but the smallest check is for $100,000 for software startups or $250,000 for hardware and life sciences startups. Meanwhile, the most it will invest is up to $2 million, across multiple rounds, with its biggest bet to date being SyntheX, a designer therapeutics company in which SOSV owns a 20 percent stake.

Eichner explains that SOSV aims for between 8 percent and 16 percent ownership at the accelerator phase, then looks to either establish or maintain a 15 percent stake in the top 20 percent to 30 percent of its companies.

Despite its many far-flung offices, we asked if SOSV tends to support more founders in the U.S. than elsewhere, or vice versa. Eichner says that about half of SOSV’s portfolio companies are in North America, with another quarter in Asia, and the rest split between Europe and the rest of the world.

Pictured above: Firm founder Sean O’Sullivan.


Source: Tech Crunch

Apple patches iOS App Store bug that was preventing app downloads

Apple is rolling out a fix for an App Store bug that was preventing users from downloading new iOS apps or app updates. The issue, which impacted an unknown number of users, involved a Terms & Conditions dialog box that would continue to pop up even when users tapped the “Agree” button.

The issue had frustrated users who took to Twitter in an attempt to get help from Apple Support.

9to5Mac and AppleInsider previously reported on the problem, citing the social media complaints. The Apple Support account had not responded publicly to those who reached out, beyond asking customers to get in touch on DM with more details or pointing those with more vague complaints to a support doc about connection issues.

The bug was affecting a small percentage of Apple’s iOS user base worldwide, we understand from people familiar with the problem at Apple. However, even a “small number” can be large, when you’re dealing with something like the iPhone install base.

In addition, the bug wasn’t limited to an unreleased developer or beta build of iOS, 9to5Mac had noted — but was also showing up on the public release (iOS 12.2).

There was no workaround that would allow users to skip the Terms & Condition pop-up in order to download apps and updates. All users could do was to tap “Cancel” to get out of the loop, so they could continue to use their phone.

We understand that Apple has now deployed a fix for the bug that should finish rolling out in a matter of hours.

The bug fix won’t require impacted users to take any steps on their own — like downloading an update or patch, for example. It will instead be resolved on the App Store’s backend.


Source: Tech Crunch

AWS expands cloud infrastructure offerings with new AMD EPYC-powered T3a instances

Amazon is always looking for ways to increase the options it offers developers in AWS, and to that end, today it announced a bunch of new AMD EPYC-powered T3a instances. These were originally announced at the end of last year at re:Invent, AWS’s annual customer conference.

Today’s announcement is about making these chips generally available. They have been designed for a specific type of burstable workload, where you might not always need a sustained amount of compute power.

“These instances deliver burstable, cost-effective performance and are a great fit for workloads that do not need high sustained compute power but experience temporary spikes in usage. You get a generous and assured baseline amount of processing power and the ability to transparently scale up to full core performance when you need more processing power, for as long as necessary,” AWS’s Jeff Barr wrote in a blog post.

These instances are built on the AWS Nitro System, Amazon’s custom networking interface hardware that the company has been working on for the last several years. The primary components of this system include the Nitro Card I/O Acceleration, Nitro Security Chip and the Nitro Hypervisor.

Today’s release comes on top of the announcement last year that the company would be releasing EC2 instances powered by Arm-based AWS Graviton Processors, another option for developers looking for a solution for scale-out workloads.

It also comes on the heels of last month’s announcement that it was releasing EC2 M5 and R5 instances, which use lower-cost AMD chips. These are also built on top of the Nitro System.

The EPCY processors are available starting today in seven sizes in your choice of spot instances, reserved instances or on-demand, as needed. They are available in US East in northern Virginia, US West in Oregon, Europe in Ireland, US East in Ohio and Asia-Pacific in Singapore.


Source: Tech Crunch

Kiwi’s food delivery bots are rolling out to 12 more colleges

If you’re a student at UC Berkeley, the diminutive rolling robots from Kiwi are probably a familiar sight by now, trundling along with a burrito inside to deliver to a dorm or apartment building. Now students at a dozen more campuses will be able to join this great, lazy future of robotic delivery as Kiwi expands to them with a clever student-run model.

Speaking recently at TechCrunch’s Robotics + AI Session at the Berkeley campus, Kiwi’s Felipe Chavez and Sasha Iatsenia discussed the success of their burgeoning business and the way they planned to take it national.

In case you’re not aware of the Kiwi model, it’s basically this: When you place an order online with a participating restaurant, you have the option of delivery via Kiwi. If you so choose, one of the company’s fleet of knee-high robots with insulated, locking storage compartments will swing by the place, your order is put within, and it brings it to your front door (or as close as it can reasonably get). You can even watch the last bit live from the robot’s perspective as it rolls up to your place.

The robots are what Kiwi calls “semi-autonomous.” This means that although they can navigate most sidewalks and avoid pedestrians, each has a human monitoring it and setting waypoints for it to follow, on average every five seconds. Iatsenia told me that they’d tried going full autonomous and that it worked… most of the time. But most of the time isn’t good enough for a commercial service, so they’ve got humans in the loop. They’re working on improving autonomy, but for now this is how it is.

That the robots are being controlled in some fashion by a team of people in Colombia (from where the co-founders hail) does take a considerable amount of the futurism out of this endeavor, but on reflection it’s kind of a natural evolution of the existing delivery infrastructure. After all, someone has to drive the car that brings you your food, as well. And in reality, most AI is operated or informed directly or indirectly by actual people.

That those drivers are in South America operating multiple vehicles at a time is a technological advance over your average delivery vehicle — though it must be said that there is an unsavory air of offshoring labor to save money on wages. That said, few people shed tears over the wages earned by the Chinese assemblers who put together our smartphones and laptops, or the garbage pickers who separate your poorly sorted recycling. The global labor economy is a complicated one, and the company is making jobs in the place it was at least partly born.

Whatever the method, Kiwi has traction: it’s done more than 50,000 deliveries and the model seems to have proven itself. Customers are happy, they get stuff delivered more than ever once they get the app and there are fewer and fewer incidents where a robot is kicked over or, you know, catches on fire. Notably, the founders said onstage, the community has really adopted the little vehicles, and should one overturn or be otherwise interfered with, it’s often set on its way soon after by a passerby.

Iatsenia and Chavez think the model is ready to push out to other campuses, where a similar effort will have to take place — but rather than do it themselves by raising millions and hiring staff all over the country, they’re trusting the robotics-loving student groups at other universities to help out.

For a small and low-cash startup like Kiwi, it would be risky to overextend by taking on a major round and using that to scale up. They started as robotics enthusiasts looking to bring something like this to their campus, so why can’t they help others do the same?

So the team looked at dozens of universities, narrowing them down by factors important to robotic delivery: layout, density, commercial corridors, demographics and so on. Ultimately they arrived at the following list:

  • Northern Illinois University
  • University of Oklahoma
  • Purdue University
  • Texas A&M
  • Parsons
  • Cornell
  • East Tennessee State University
  • University of Nebraska-Lincoln
  • Stanford
  • Harvard
  • NYU
  • Rutgers

What they’re doing is reaching out to robotics clubs and student groups at those colleges to see who wants to take partial ownership of Kiwi administration out there. Maintenance and deployment would still be handled by Berkeley students, but the student clubs would go through a certification process and then do the local work, like a capsized bot and on-site issues with customers and restaurants.

“We are exploring several options to work with students down the road, including rev share,” Iatsenia told me. “It depends on the campus.”

So far they’ve sent 40 robots to the 12 campuses listed and will be rolling out operations as the programs move forward on their own time. If you’re not one of the unis listed, don’t worry — if this goes the way Kiwi plans, it sounds like you can expect further expansion soon.


Source: Tech Crunch

UK health minister leans on social media platforms to delete anti-vax content

Social media-fuelled anti-vaxxer propaganda is the latest online harm the U.K. government is targeting.

Speaking on BBC Radio 4’s Today program this morning health secretary Matt Hancock said he will meet with representatives from social media platforms on Monday to pressure them into doing more to prevent false information about the safety of vaccinations from being amplified by their platforms.

“I’m seeing them on Monday to require that they do more to take down wrong — well lies essentially — that are promoted on social media about the impact of vaccination,” he said, when asked about a warning by a U.K. public health body about the risk of a public health emergency being caused by an increase in the number of British children who have not received the measles vaccination.

“Vaccination is safe; it’s very, very important for the public health, for everybody’s health and we’re going to tackle it.”

The head of NHS England also warned last month about anti-vaccination messages gaining traction on social media.

“We need to tackle this risk in people not vaccinating,” Hancock added. “One of the things I’m particularly worried about is the spread of anti-vaccination messages online. I’ve called in the social media companies like we had to for self-harming imagery a couple of months ago.”

Hancock, who between 2016 and 2018 served as the U.K.’s digital minister, prior to taking over the health brief, held a similar meeting with the boss of Instagram earlier this year.

That followed a public outcry over suicide content spreading on Instagram after a British schoolgirl was reported to have been encouraged to killed herself by viewing graphic content on the Facebook -owned platform.

Instagram subsequently announced a policy change saying it would remove graphic images of self harm and demote non-graphic self-harm images so they don’t show up in searches, relevant hashtags or the explore tab.

But it remains to be seen whether platforms will be as immediately responsive to amped up political pressure to scrub anti-vaccination content entirely given the level of support this kind of misinformation can attract among social media users.

Earlier this year Facebook said it would downrank anti-vax content in the News Feed and hide it on Instagram in an effort to minimize the spread of vaccination misinformation.

It also said it would point users toward “authoritative” vaccine-related information — i.e. information that’s been corroborated by the health and scientific establishment.

But deleting such content entirely was not part of Facebook’s announced strategy.

We’ve reached out to Facebook for any response to Hancock’s comments.

In the longer term social media platforms operating in the U.K. could face laws that require them to remove content deemed to pose a risk to public health if ordered to by a dedicated regulator, as a result of a wide-ranging government plan to tackle a range of online harms.

Earlier this month the U.K. government set out a broad policy plan for regulating online harms.

The Online Harms Whitepaper proposes to put a mandatory duty of care on platforms to take reasonable steps to protect users from a range of harms — including those linked to the spread of disinformation.

It also proposes a dedicated, overarching regulator to oversee internet companies to ensure they meet their responsibilities.

The government is currently running a public consultation on the proposals, which ends July 1, after which it says it will set out any next actions as it works on developing draft legislation.


Source: Tech Crunch