Jeremy Conrad left his own VC firm to start a company, and investors like what he’s building

When this editor first met Jeremy Conrad, it was in 2014, at the 8,000-square-foot former fish factory that was home to Lemnos, a hardware-focused venture firm that Conrad had cofounded three years earlier.

Conrad —  who as a mechanical engineering undergrad at MIT worked on self driving cars, drones and satellites — was still excited about investing in hardware startups, having just closed a small new fund even while hardware was very unfashionable and remains challenging. One investment his team had made around that time was in Airware, a company that made subscription-based software for drones and attracted meaningful buzz and $118 million in venture funding before shutting down in 2018.

By then, Conrad had already moved on — though not from his love of hardware. He instead decided in late 2017 that a nascent team that was camping out at Lemnos was onto a big idea relating the future of construction. Conrad didn’t have a background in real estate or, at the time, a burning passion for the industry. But the “more I learned about it — not dissimilar to when I started Lemnos — It felt like there was a gap in the market, an opportunity that people were missing,” says Conrad from his home in San Francisco, where he has hunkered down throughout the COVID-19 crisis.

Enter Quartz, Conrad’s now 1.5-year-old, 14-person company, which quietly announced $7.75 million in Series A funding earlier this month, led by Baseline Ventures, with Felicis Ventures, Lemnos and Bloomberg Beta also participating.

What it’s selling to real estate developers, project managers and construction supervisors is really two things, which is safety and information.

Here’s how it works: using off-the-shelf hardware components that are reassembled in San Francisco and hardened (meaning secured to reduce vulnerabilities), the company incorporates its machine-learning software into this camera-based platform, then mounts the system onto cranes at construction sites. From there, the system streams 4K live feeds of what’s happening on the ground, while also making sense of the action.

Say dozens of concrete pouring trucks are expected on a construction site. The cameras, with their persistent view, can convey through a dashboard system whether and when the trucks have arrived and how many, says Conrad. It can determine how many people on are on a job site, and whether other deliveries have been made, even if not with a high degree of specificity.

“We can’t say [to project managers] that 1,000 screws were delivered, but we can let them know whether the boxes they were expecting were delivered and where they were left,” he explains.

It’s an especially appealing proposition in the age of coronavirus, as the technology can help convey information that’s happening at a site that’s been shut down, or even how closely employees are gathered. Conrad says the technology also saves on time by providing information to those who might not otherwise be able to access it. Think of the developer on the 50th floor of the skyscraper that he or she is building, or even the crane operator who is perhaps moving a two-ton object and has to rely on someone on the ground to deliver directions but can enjoy far more visibility with the aid of a multi-camera set-up.

Quartz, which today operates in California but is embarking on a nationwide rollout, was largely inspired by what Conrad was seeing in the world of self-driving. From sensors to self-perception systems, he knew the technologies would be even easier to deploy at construction sites, and he believed it could make them safer, too. Indeed, like cars, construction sites are astonishingly dangerous. According to the Occupational Safety and Health Administration, of the worker fatalities in private industry in 2018, more than 20% were in construction.

Conrad also saw an opportunity to take on established companies like Trimble, a 42-year-old, publicly traded, Sunnyvale, Ca.-based company that sells a portfolio of tools to the construction industry and charges top dollar for them, too. (Quartz is currently charging $2,000 per month per construction site for its series of cameras, their installation, a livestream and “lookback” data, though this may well rise at its adds additional features.)

It’s a big enough opportunity in fact, that Quartz is not alone in chasing it. Last summer, for example, Versatile, an Israeli-based startup with offices in San Francisco and New York City, raised $5.5 million in seed funding from Germany’s Robert Bosch Venture Capital and several other investors for a very similar platform,  though it uses sensors mounted under the hook of a crane to provide information about what’s happening. Construction Dive, a media property that’s dedicated to the industry, highlights many other, similar and competitive startups in the space, too.

Still, Quartz has Conrad, who isn’t just any founding CEO. Not only does he have that background in engineering, but having founded a venture firm and spent years as an investor may serve him well, too. He thinks a lot about the payback period on its hardware, for example.

Unlike a lot of founders, he also says he loves the fundraising process. “I get the highest quality feedback from some of the smartest people I know, which really helps focus your vision,” says Conrad, who says that Quartz, which operates in California today, is now embarking on a nationwide rollout.

“When you talk with great VCs, they ask great questions. For me, it’s best free consulting you can get.”


Source: Tech Crunch

4 views on the future of retail and the shopping experience

The global spread of COVID-19 and resulting orders to shelter in place have hit retailers hard.

As the pandemic drags on, temporary halts are becoming permanent closures, whether it’s the coffee shop next door, a historic bar or a well-known lifestyle brand.

But while the present is largely bleak, preparing for the future has retailers adopting technologies faster than ever. Their resilience and innovation means retail will look and fee different when the world reopens.

We gathered four views on the future of retail from the TechCrunch team:

  • Natasha Mascarenhas says retailers will need to find new ways to sell aspirational products — and what was once cringe-worthy might now be considered innovative.
  • Devin Coldewey sees businesses adopting a slew of creative digital services to prepare for the future and empower them without Amazon’s platform.
  • Greg Kumparak thinks the delivery and curbside pickup trends will move from pandemic-essentials to everyday occurrences. He thinks that retailers will need to find new ways to appeal to consumers in a “shopping-by-proxy” world.
  • Lucas Matney views a revitalized interest in technology around the checkout process, as retailers look for ways to make the purchasing experience more seamless (and less high-touch).

Alexa, how do I look?

Natasha Mascarenhas


Source: Tech Crunch

SpaceX’s Starship SN4 launch vehicle prototype explodes after static engine fire test

SpaceX had just conducted yet another static fire test of the Raptor engine in its Starship SN4 prototype launch vehicle on Friday when the test vehicle exploded on the test stand in Boca Chica, Texas. This was the fourth static fire test of this engine on this prototype, so it’s unclear what went wrong vs. other static fire attempts.

This was a test in the development of Starship, a new spacecraft that SpaceX has been developing in Boca Chica. Eventually, the company hopes to use it to replace its Falcon 9 and Falcon Heavy rocket, but Starship is still very early in its development phase, whereas those vehicles are flight-proven, multiple times over.

SpaceX had just secured FAA approval to fly its Starship prototype for short, suborbital test flights earlier this week. The goal was to fly this SN4 prototype for short distances following static fire testing, but that clearly won’t be possible now, as the vehicle appears to have been completely destroyed in the explosion following Friday’s test, as you can see below in the stream from NASASpaceflight.com.

The explosion occurred around 1:49 PM local time in Texas, roughly two minutes after it had completed its engine test fire. We’ve reached out to SpaceX to find out more about the cause of today’s incident, and whether anyone was potentially hurt in the explosion. SpaceX typically takes plenty of safety precautions when running these tests, including ensuring the area is well clear of any personnel or other individuals.

This isn’t the first time one of SpaceX’s Starship prototypes has met a catastrophic end; a couple of previous test vehicles succumbed to pressure testing while being put through their paces. This is why space companies test frequently and stress test vehicles during development – to ensure that the final operational vehicles are incredibly safe and reliable when they need to be.

SpaceX is already working on additional prototypes, including assembling SN5 nearby in Boa Chica, so it’s likely to resume its testing program quickly once it can clear the test stand and move in the newest prototype. This is a completely separate endeavor from SpaceX’s work on the Commercial Crew program, so that historic first test launch with astronauts on board should proceed either Saturday or Sunday as planned, depending on weather.


Source: Tech Crunch

YouTube and Tribeca’s global online film festival starts today

Today, the online film festival We Are One is kicking off 10 days of films, talks, musical performances and VR experiences.

The event is a collaboration between Tribeca Enterprises (the organization behind the Tribeca Film Festival) and YouTube, with help from 21 film festivals from around the world.

Think of it as an attempt to recreate a little bit of the excitement of this year’s canceled festivals, and to showcase some of the films that would have screen there. Partner festivals include the Berlin International Film Festival, the Cannes Film Festival, the Sundance Film Festival, the Toronto Film Festival and the Venice Film Festival.

YouTube Chief Business Officer Robert Kyncl credited Tribeca for doing the “heavy lifting” of bringing all the festivals on-board and curating the lineup. He said that when the organization’s co-founder and CEO Jane Rosenthal first approached YouTube with the idea, “It sounded great to us, but it seemed impossible to actually execute — to get all of these important people around the world to agree to this one thing.”

However, Rosenthal and her team were able to pull it everything together in a short period of time, so YouTube is doing its part by giving the festival its online home. There will be more than 100 films screening on a schedule, just like a regular festival — although after many of the movies premiere, they will be available on-demand for the duration of the event.

And again, it’s not just films, but the other festival programming too, like Tribeca Talks with directors like Guillermo del Toro and Francis Ford Coppola. YouTube channels like Lessons from the Screenplay, CineFix, Now You See It and La Blogotheque have also gotten involved by creating new content for the event.

All the content is available for free, and Kyncl said that neither YouTube nor Tribeca are monetizing the event. Instead, they’re directing viewers to donate to COVID-19 relief efforts, including the World Health Organization, UNICEF, UNHCR, Save the Children, Doctors Without Borders, Leket Israel, GO Foundation and Give2Asia.

“We just see this as an immediate response with no commercial intent on our side,” he said.

And while We Are One was created in response to the COVID-19 pandemic, Kyncl sounds hopeful that YouTube could help to create similar online festivals in the future — though he hastened to add that online experiences will never fully replace the “human connection” of an in-person festival.

“The role that youTube can play for all the festivals in the future is, we can extend their reach … whether it’s creators who may be participants in their film festivals in the future, or just audiences who are absolutely participating, but I think we can expand their universe in any way they wish,” Kyncl said. At the same time, he added, “We’ve given zero thought given to it thus far. We’re all focused on making sure we can pull this off in a short amount of time.”


Source: Tech Crunch

Aaron Levie: ‘We have way too many manual processes in businesses’

Box CEO Aaron Levie has been working to change the software world for 15 years, but the pandemic has accelerated the move to cloud services much faster than anyone imagined. As he pointed out yesterday in an Extra Crunch Live interview, who would have thought three months ago that businesses like yoga and cooking classes would have moved online — but here we are.

Levie says we are just beginning to see the range of what’s possible because circumstances are forcing us to move to the cloud much faster than most businesses probably would have without the pandemic acting as a change agent.

“Overall, what we’re going to see is that anything that can become digital probably will be in a much more accelerated way than we’ve ever seen before,” Levie said.

Fellow TechCrunch reporter Jon Shieber and I spent an hour chatting with Levie about how digital transformation is accelerating in general, how Box is coping with that internally and externally, his advice for founders in an economic crisis and what life might be like when we return to our offices.

Our interview was broadcast on YouTube and we have included the embed below.


Just a note that Extra Crunch Live is our new virtual speaker series for Extra Crunch members. Folks can ask their own questions live during the chat, with past and future guests like Alexis Ohanian, Garry Tan, GGV’s Hans Tung and Jeff Richards, Eventbrite’s Julia Hartz and many, many more. You can check out the schedule here. If you’d like to submit a question during a live chat, please join Extra Crunch.


On digital transformation

The way that we think about digital transformation is that much of the world has a whole bunch of processes and ways of working — ways of communicating and ways of collaborating where if those business processes or that way we worked were able to be done in digital forms or in the cloud, you’d actually be more productive, more secure and you’d be able to serve your customers better. You’d be able to automate more business processes.

We think we’re [in] an environment that anything that can be digitized probably will be. Certainly as this pandemic has reinforced, we have way too many manual processes in businesses. We have way too slow ways of working together and collaborating. And we know that we’re going to move more and more of that to digital platforms.

In some cases, it’s simple, like moving to being able to do video conferences and being able to collaborate virtually. Some of it will become more advanced. How do I begin to automate things like client onboarding processes or doing research in a life sciences organization or delivering telemedicine digitally, but overall, what we’re going to see is that anything that can become digital probably will be in a much more accelerated way than we’ve ever seen before.

How the pandemic is driving change faster


Source: Tech Crunch

Amazon expands use of SNAP benefits for online grocery to 11 more states

Amazon customers in nearly a dozen more U.S. states are now able to use their SNAP (Supplemental Nutrition Assistance Program) benefits to purchase groceries online, the retailer announced on Thursday. The news represents a significant expansion of a United States Department of Agriculture (USDA) pilot program introduced in 2019 that aimed to open up online grocery shopping to those on public assistance. This program is even more critical now, as in-store shopping puts consumers at risk of contracting the deadly novel coronavirus. 

To date, participating retailers in the USDA pilot program have included Walmart, Amazon, ShopRite and other smaller chains.

Amazon confirmed to TechCrunch that the 11 new states that now support using SNAP for online grocery include those that were added starting last week through today, Thursday, May 28.

The initial expansion of the pilot added New Mexico, Vermont, West Virginia and Wisconsin, which all became active last week. On Tuesday of this week, Colorado, Maryland, Minnesota and New Jersey rolled out. And today, Massachusetts, Michigan and Virginia were added as well.

With these additions, Amazon customers on public assistance can shop online for groceries across a total of 25 U.S. states plus Washington, D.C. At checkout, they can pay for groceries using their SNAP EBT.

Including the new states, Amazon now offers the use of SNAP EBT for online grocery in Alabama, Arizona, California, Colorado, Florida, Idaho, Iowa, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Jersey, New Mexico, New York, North Carolina, Oregon, Texas, Vermont, Virginia, Washington, West Virginia and Wisconsin.

However, Amazon is not the only retailer offering online grocery for SNAP EBT customers in these 25 states.

According to the USDA’s website, SNAP users can now order their groceries online through either Amazon or Walmart in these markets.

The site also indicates that Amazon is the only retailer supporting the District of Columbia at present. In addition, ShopRite supports the use of SNAP for online groceries in Maryland, New Jersey and New York. And Wright’s Markets is participating in the pilot program in Alabama.

The USDA’s website indicates several more states are now in the planning phase, so they can add online purchasing as a shopping option soon. These include Connecticut, Georgia, Illinois, Indiana, Nevada, Ohio, Oklahoma, Pennsylvania, Rhode Island, Tennessee and Wyoming.

As part of Amazon’s participation in the USDA program, it not only enabled the use of SNAP EBT as a payment method, it also made its Amazon Fresh service available to SNAP recipients in states where Fresh is available without requiring a Prime membership. And it offered free shipping on both Amazon Fresh and Amazon Pantry orders.

At launch, Amazon had said the USDA pilot program would “dramatically increase access to food for more remote customers.”

However, in the coronavirus era, access to online grocery can be a life-saving measure for some.

The pandemic has complicated access to food for those on SNAP benefits, and for high-risk individuals on SNAP in particular. These consumers now have to risk getting COVID-19 every time they go out for groceries themselves. And as more workers become unemployed due to the economic impacts from the pandemic, more people are joining public assistance programs like SNAP. 

In light of the pandemic, the USDA said it would fast-track any state that wanted to join the pilot. California, Arizona, Florida, Idaho, Kentucky, Missouri, Texas, West Virginia, D.C., North Carolina and Vermont were just approved in April, for example. In May, the USDA approved Minnesota, Colorado, Nevada, Wisconsin, Rhode Island, New Mexico and Wyoming.

In less than six weeks, the USDA has expanded access to the program to a total of 36 states plus D.C., it says, though many are not yet live. When they launch, however, online purchasing for groceries will be available to more than 90% of SNAP participants, the USDA has noted.


Source: Tech Crunch

TechCrunch’s Early Stage, Mobility and Space events will be virtual, too

You may have heard the news: We’re taking Disrupt virtual. As you would expect, we are taking three of our other events this year virtual, too.

The virtual version of TC Early Stage will retain its focus on giving founders the opportunity to absorb direct, practical knowledge about how to grow and develop their startups.

Early Stage will take place over two days, July 21-22, and leverage the unique capabilities of virtual event platforms to host interactive breakout sessions with top investors, operators and ecosystem experts. You’ll have the opportunity to ask questions and learn from the top minds in fundraising, law, growth marketing, recruiting and many other important key arenas that normally go unexamined. We’ll also host a small number of highly impactful main-stage sessions: Reid Hoffman of Greylock will join us, as well as founders like Dylan Field from Figma and Mariam Naficy of Minted. You can pick up a ticket here.

The virtual edition of TechCrunch Sessions: Mobility will also occur over two days, October 6-7. Last year’s inaugural event was a massive success, bringing together every major player in the mobility startup space. Now, we’re aiming to make it more accessible and valuable to founders, investors and industry watchers. We will host a pitch-off for early-stage mobility companies during the show and talk to some of the most innovative startups and leaders from established tech firms. Stay tuned for more announcements as the date approaches. You can pick up a virtual ticket to the show here.

Virtual TechCrunch Sessions: Space will follow a two-day format as well, and will happen on December 16-17, 2020. Join TechCrunch editors for fireside chats and panel discussions with the top investors, founders and technologists forging the future of space. From smallsats to crewed vehicles, space has never been a more exciting opportunity for young companies. We’re here to help dive into this phenomenon in the way that only TechCrunch can. Get your ticket here.

Just like Disrupt, we expect these events to be even bigger and more inclusive than they were in past years. In the programming, we’ll be able to include startups, investors and experts from around the world, and your ability to attend is only limited by your ability to connect to the internet.

See you online soon!


Source: Tech Crunch

The secret to trustworthy data strategy

Shortly after its use exploded in the post-office world of COVID-19, Zoom was banned by a variety of private and public actors, including SpaceX and the government of Taiwan. Critics allege its data strategy, particularly its privacy and security measures, were insufficiently robust, especially putting vulnerable populations, like children, at risk. NYC’s Department of Education, for instance, mandated teachers switch to alternative platforms like Microsoft Teams.

This isn’t a problem specific to Zoom. Other technology giants, from Alphabet, Apple to Facebook, have struggled with these strategic data issues, despite wielding armies of lawyers and data engineers, and have overcome them.

To remedy this, data leaders cannot stop at identifying how to improve their revenue-generating functions with data, what the former Chief Data Officer of AIG (one of our co-authors) calls “offensive” data strategy. Data leaders also protect, fight for, and empower their key partners, like users and employees, or promote “defensive” data strategy. Data offense and defense are core to trustworthy data-driven products.

While these data issues apply to most organizations, highly-regulated innovators in industries with large social impact (the “third wave”) must pay special attention. As Steve Case and the World Economic Forum articulate, the next phase of innovation will center on industries that merge the digital and the physical worlds, affecting the most intimate aspects of our lives. As a result, companies that balance insight and trust well, Boston Consulting group predicts, will be the new winners.

Drawing from our work across the public, corporate, and startup worlds, we identify a few “insight killers” — then identify the trustworthy alternative. While trustworthy data strategy should involve end users and other groups outside the company as discussed here, the lessons below focus on the complexities of partnering within organizations, which deserve attention in their own right.

Insight-killer #1: “Data strategy adds no value to my life.”

From the beginning of a data project, a trustworthy data leader asks, “Who are our partners and what prevents them from achieving their goals?” In other words: listen. This question can help identify the unmet needs of the 46% of surveyed technology and business teams who found their data groups have little value to offer them.

Putting this to action is the data leader of one highly-regulated AI health startup — Cognoa — who listened to tensions between its defensive and offensive data functions. Cognoa’s Chief AI Officer identified how healthcare data laws, like the Health Insurance Portability and Accountability Act, resulted in friction between his key partners: compliance officers and machine learning engineers. Compliance officers needed to protect end users’ privacy while data and machine learning engineers wanted faster access to data.

To meet these multifaceted goals, Cognoa first scoped down its solution by prioritizing its highest-risk databases. It then connected all of those databases using a single access-and-control layer.

This redesign satisfied its compliance officers because Cognoa’s engineers could then only access health data based on strict policy rules informed by healthcare data regulations. Furthermore, since these rules could be configured and transparently explained without code, it bridged communication gaps between its data and compliance roles. Its engineers were also elated because they no longer had to wait as long to receive privacy-protected copies.

Because its data leader started by listening to the struggles of its two key partners, Cognoa met both its defensive and offensive goals.


Source: Tech Crunch

HBO Max was downloaded by 87K new users yesterday (Sensor Tower)

How did yesterday’s launch of HBO Max go? We don’t have official numbers from WarnerMedia, but app store intelligence firm Sensor Tower says HBO Max was downloaded by nearly 87,000 new users across Apple’s App Store and Google Play.

That number might seem pretty low compared to other streaming launches — like the 4 million first-day installs for Disney+, or even the 300,000 installs for Quibi.

But keep in mind that HBO Max isn’t an entirely new service, either from a content perspective (it bundles HBO’s library with a wide range of other TV shows and movies) or from an app perspective, since it was released as an update for the existing HBO Now streaming app.

Sensor Tower acknowledged that these numbers do not include people who simply updated their old HBO app, but it offered another way to look at yesterday’s performance: Previously, HBO Now was averaging 16,000 new installs every day, so that’s 71,000 more downloads than normal.

It’s also worth noting that as I write this on Thursday afternoon, HBO Max is currently No. 2 among “free” apps in the App Store, behind Zoom but ahead of YouTube, Netflix, TikTok and Disney+.

Sensor Tower estimated that HBO Now and Max have been downloaded by 33 million people since launching in April 2015, compared to 260 million for Netflix, 120 million for Hulu (both Netflix and Hulu were measured starting in January 2014) and 50 million for Disney+.


Source: Tech Crunch

Google makes sharing Plus Codes easier in a push to simplify addressing system globally

Two years ago, Google open-sourced Plus Codes, a digital addressing system to help billions of people navigate to places that don’t have clear addresses. The company said today it is making it easier for anyone with an Android device to share its rendition of an address — a six-digit alphanumeric code.

Google Maps users on Android can now tap the blue dot that represents their current location to view and share their unique six-digit coordinate with friends. Anyone with the code can look it up on Google Maps or Google Search to get the precise location of the destination.

The codes look like this: G6G4+CJ Delhi, India. Google says it divides the geographical surface of the world into tiled areas and attributes a unique six-letter code and the name of the city and country to each of them.

More than 2 billion people on the planet either don’t have an address or have an address that isn’t easy to locate. This challenge is more prevalent in developed markets such as India where a street address could often be as long as a paragraph, and where people often rely on nearby landmarks to navigate their way.

Google is not the only firm that is attempting to simplify the addressing system. London-based what3words has broken the world into 57 trillion squares and assigned each of those blocks with three randomly combined words, such as toddler.geologist.animated that are easier to decipher and share. The company told TechCrunch earlier that it had partnered with a number of firms, including several carmakers, to expand its reach.

But what3words and five-year-old project Plus Codes have both struggled to gain wider traction. When Google announced this project in India, its executives told this correspondent that they were exploring ways to work with logistics firms and government agencies such as the postal department to get wider adoption — though none of it has materialized yet. At the time, the company had also tested Plus Codes at some concerts in India, the executives said.

To get wider adoption, Google open-sourced Plus Codes in 2018 so that developers and businesses could find their own use cases. “If you’ve ever been in an emergency, you know that being able to share your location for help to easily find you is critical. Yet in many places in the world, organizations struggle with this challenge on a daily basis,” the company said today.


Source: Tech Crunch