How will Europe’s coronavirus contact-tracing apps work across borders?

A major question mark attached to national coronavirus contact-tracing apps is whether they will function when citizens of one country travel to another. Or will people be asked to download and use multiple apps if they’re traveling across borders?

Having to use multiple apps when travelling would further complicate an unproven technology which seeks to repurpose standard smartphone components for estimating viral exposure — a task for which our mobile devices were never intended.

In Europe, where a number of countries are working on smartphone apps that use Bluetooth radios to try to automate some contact tracing by detecting device proximity, the interoperability challenge is particularly pressing, given the region is criss-crossed with borders. Although, in normal times, European Union citizens can all but forget they exist thanks to agreements intended to facilitate the free movement of EU people in the Schengen Area.

Currently, with many EU countries still in degrees of lockdown, there’s relatively little cross-border travel going on. But the European Commission has been focusing attention on supporting the tourism sector during the coronavirus crisis — proposing a tourism and transport package this week which sets out recommendations for a gradual and phased lifting of restrictions.

Once Europeans start traveling again, the effectiveness of any national contact-tracing apps could be undermined if systems aren’t able to talk to each other. In the EU, this could mean, for example, a French citizen who travels to Germany for a business trip — where they spend time with a person who subsequently tests positive for COVID — may not be warned of the exposure risk. Or indeed, vice versa.

In the U.K., which remains an EU member until the end of this year (during the Brexit transition period), the issue is even more pressing — given Ireland’s decision to opt for a decentralized app architecture for its national app. Over the land border in Northern Ireland, which is part of the U.K., the national app would presumably be the centralized system that’s being devised by the U.K.’s NHSX. And the NHSX’s CEO has admitted this technical division presents a specific challenge for the NHS COVID-19 app.

There are much broader questions over how useful (or useless) digital contact tracing will prove to be in the fight against the coronavirus. But it’s clear that if such apps don’t interoperate smoothly in a multi-country region such as Europe, there will be additional, unhelpful gaps opening up in the data.

Any lack of cross-border interoperability will, inexorably, undermine functionality — unless people give up travelling outside their own countries for good.

EU interoperability as agreed goal

EU Member States recognize this, and this week agreed to a set of interoperability guidelines for national apps — writing that: “Users should be able to rely on a single app independently of the region or Member State they are in at a certain moment.”

The full technical detail of interoperability is yet to be figured out — “to ensure the operationalisation of interoperability as soon as possible,” as they put it.

But the intent is to work together so that different apps can share a minimum of data to enable exposure notifications to keep flowing as Europeans travel around the region, as (or once) restrictions are lifted. 

Whatever the approach taken with approved apps, all Member States and the Commission consider that interoperability between these apps and between backend systems is essential for these tools to enable the tracing of cross-border infection chains,” they write. “This is particularly important for cross-border workers and neighbouring countries. Ultimately, this effort will support the gradual lifting of border controls within the EU and the restoration of freedom of movement. These tools should be integrated with other tools contemplated in the COVID-19 contact-tracing strategy of each Member State.”

European users should be able to expect interoperability. But whether smooth cross-border working will happen in practice remains a major question mark. Getting multiple different health systems and apps that might be calculating risk exposure in slightly different ways to interface and share the relevant bits of data in a secure way is itself a major operational and technical challenge.

However, this is made even more of a headache given ongoing differences between countries over the core choice of app architecture for their national coronavirus contact tracing.

This boils down to a choice of either a decentralized or centralized approach — with decentralized protocols storing and processing data locally on smartphones (i.e. the matching is done on-device); and centralized protocols that upload exposure data and perform matching on a central server which is controlled by a national authority, such as a health service.

While there looks to be clear paths for interoperability between different decentralized protocols — here, for example, is a detailed discussion document written by backers of different decentralized protocols on how proximity tracing systems might interoperate across regions — interoperability between decentralized and centralized protocols, which are really polar opposite approaches, looks difficult and messy to say the least.

And that’s a big problem if we want digital contact tracing to smoothly take place across borders.

(Additionally, some might say that if Europe can’t agree on a common way forward vis-à-vis a threat that affects all the region’s citizens, it does not reflect well on the wider “European project”; aka the Union to which many of the region’s countries belong. But health is a Member State competence, meaning the Commission has limited powers in this area.)

In the eHealth Network “Interoperability guidelines” document, Member States agree that interoperability should happen regardless of which app architecture a European country has chosen.

But a section on cross-border transmission chains can’t see a way forward on how exactly to do that yet [emphasis ours] — i.e. beyond general talk of the need for “trusted and secure” mechanisms:

Solutions should allow Member States’ servers to communicate and receive relevant keys between themselves using a trusted and secure mechanism.

Roaming users should upload their relevant proximity encounter information to the home country backend. The other Member State(s) should be informed about possible infected or exposed users*.

*For roaming users, the question of to which servers the relevant proximity contacts details should be sent will be further explored during technical discussions. Interoperability questions will also be explored in relation to how a users’ app should behave after confirmed as COVID-19 positive and the possible need for a confirmation of infection free.

Conversely, the 19 academics behind the proposal for interoperability of different decentralized contact-tracing protocols do include a section at the end of the document discussing how, in theory, such systems could plug into “alternatives”: aka centralized systems.

But it’s thick with privacy caveats.

Privacy risks of crossing system streams

The academics warn that while interoperability between decentralized and centralized systems “is possible in principle, it introduces substantial privacy concerns” — writing that, on the one hand, decentralized systems have been designed specifically to avoid the ability of an central authority being able to recover the identity of users; and “consequently, centralized risk calculation cannot be used without severely weakening the privacy of users of the decentralized system.”

While, on the other, if decentralized risk calculation is used as the “bridge” to achieve interoperability between the two philosophically opposed approaches — by having centralized systems “publish a list of all decentralized ephemeral identifiers it believes to be at risk of infection due to close proximity with positive-tested users of the centralized system” — then it would make it easier for attackers to target centralized systems with reidentification attacks of any positive-tested users. So, again, you get additional privacy risks.

“In particular, each user of the decentralized system would be able to recover the exact time and place they were exposed to the positive-tested individual by comparing their list of recorded ephemeral identifiers which they emitted with the list of ephemeral identifiers published by the server,” they write, specifying that the attack would reveal in which “15-minute” period an app user was exposed to a COVID-positive person.

And while they concede there’s a similar risk of reidentification attacks against all forms of decentralized systems, they contend this is more limited — given that decentralized protocol design is being used to mitigate this risk “by only recording coarse timing information,” such as six-hour intervals.

So, basically, the argument is there’s a greater chance that you might only encounter one other person in a 15-minute interval (and therefore could easily guess who might have given you COVID) versus a six-hour window. Albeit, with populations likely to continue to be encouraged to stay at home as much as possible for the foreseeable future, there is still a chance a user of a decentralized system might only pass one other person over a larger time interval too.

As trade-offs go, the argument made by backers of decentralized systems is they’re inherently focused on the risks of reidentification — and actively working on ways to mitigate and limit those risks by system design — whereas centralized systems gloss over that risk entirely by assuming trust in a central authority to properly handle and process device-linked personal data. Which is of course a very big assumption.

While such fine-grained details may seem incredibly technical for the average user to need to digest, the core associated concern for coronavirus apps generally — and interoperability specifically — is that users need to be able to trust apps to use them.

So even if a person trusts their own government to handle their sensitive health data, they may be less inclined to trust another country’s government. Which means there could be some risk that centralized systems operating within a multi-country region such as Europe might end up polluting the “trust well” for these apps more generally — depending on exactly how they’re made to interoperate with decentralized systems.

The latter are designed so users don’t have to trust an authority to oversee their personal data. The former are absolutely not. So it’s really chalk and cheese.

Ce n’est pas un problème?

At this point, momentum among EU nations has largely shifted behind decentralized protocols for coronavirus contact-tracing apps. As previously reported, there has been a major battle between different EU groups supporting opposing approaches. And — in a key shift — privacy concerns over centralized systems being associated with governmental “mission creep” and/or a lack of citizen trust appear to have encouraged Germany to flip to a decentralized model.

Apple and Google’s decision to support decentralized systems for the contact-tracing API they’re jointly developing, and due to release later this month (sample code is out already), has also undoubtedly weighted the debate in favor of decentralized protocols. 

Not all EU countries are aligned at this stage, though. Most notably France remains determined to pursue a centralized system for coronavirus contact tracing.

As noted above, the U.K. has also been building an app that’s designed to upload data to a central server. Although it’s reportedly investigating switching to a decentralized model in order to be able to plug into the Apple and Google API — given technical challenges on iOS associated with background Bluetooth access.

Another outlier is Norway — which has already launched a centralized app (which also collects GPS data — against Commission and Member States’ own recommendations that tracing apps should not harvest location data).

High-level pressure is clearly being applied, behind the scenes and in public, for EU Member States to agree on a common approach for coronavirus contact-tracing apps. The Commission has been urging this for weeks. Even as French government ministers have preferred to talk in public about the issue as a matter of technological sovereignty — arguing national governments should not have their health policy decisions dictated to them by U.S. tech giants.

“It is for States to chose their architecture and requests were made to Apple to enable both [centralized and decentralized systems],” a French government spokesperson told us late last month.

While there may well be considerable sympathy with that point of view in Europe, there’s also plenty of pragmatism on display. And, sure, some irony — given the region markets itself regionally and globally as a champion of privacy standards. (No shortage of op-eds have been penned in recent weeks on the strange sight of tech giants seemingly schooling EU governments over privacy; while veteran EU privacy advocates have laughed nervously to find themselves fighting in the same camp as data-mining giant Google.)

Commission EVP Margrethe Vestager could also be heard on BBC radio this week suggesting she wouldn’t personally use a coronavirus contact-tracing app that wasn’t built atop a decentralized app architecture. Though the Brexit-focused U.K. government is unlikely to have an open ear for the views of Commission officials, even piped through establishment radio news channels.

The U.K. may be forced to listen to technological reality though, if its workaround for iOS Bluetooth background access proves as flakey as analysis suggests. And it’s telling that the NHSX is funding parallel work on an app that could plug into the Apple-Google API, per reports in the FT, which would mean abandoning the centralized architecture.

Which leaves France as the highest-profile hold-out.

In recent weeks a team at Inria, the government research agency that’s been working on its centralized ROBERT coronavirus contacts-tracing protocol, proposed a third way for exposure notifications — called DESIRE — which was billed as an evolution of the approach “leveraging the best of centralized and decentralized systems.”

The new idea is to add a new secret cryptographically generated key to the protocol, called Private Encounter Tokens (PETs), which would encode encounters between users — as a way to provide users with more control over which identifiers they disclose to a central server, and thereby avoid the system harvesting social graph data.

“The role of the server is merely to match PETs generated by diagnosed users with the PETs provided by requesting users. It stores minimal pseudonymous data. Finally, all data that are stored on the server are encrypted using keys that are stored on the mobile devices, protecting against data breach on the server. All these modifications improve the privacy of the scheme against malicious users and authority. However, as in the first version of ROBERT, risk scores and notifications are still managed and controlled by the server of the health authority, which provides high robustness, flexibility, and efficacy,” the Inria team wrote in the proposal. 

The DP-3T consortium, backers of an eponymous decentralized protocol that’s gained widespread backing from governments in Europe — including Germany’s, followed up with a “practical assessment” of Inria’s proposal — in which they suggest the concept makes for “a very interesting academic proposal, but not a practical solution”; given limitations in current mobile phone Bluetooth radios and, more generally, questions around scalability and feasibility. (tl;dr this sort of idea could take years to properly implement and the coronavirus crisis hardly involves the luxury of time.)

The DP-3T analysis is also heavily skeptical that DESIRE could be made to interoperate with either existing centralized or decentralized proposals — suggesting a sort of “worst of both worlds” scenario on the cross-border functionality front. So, er…

One person familiar with EU Member States’ discussions about coronavirus-tracing apps and interoperability, who briefed TechCrunch on condition of anonymity, also suggested the DESIRE proposal would not fly given its relative complexity (versus the pressing need to get apps launched soon if they are to be of any use in the current pandemic). This person also pointed to question marks over required bandwidth and impact on device battery life. For DESIRE to work they suggested it would need universal uptake by all Europe’s governments — and every EU nation agreeing to adopt a French proposal would hardly carry the torch for nation state sovereignty.

What France does with its tracing app remains a key unanswered question. (An earlier planned debate on the issue in its parliament was shelved.) It is a major EU economy and, where interoperability is concerned, simple geography makes it a vital piece of the Western European digital puzzle, given it has land borders (and train links into) a large number of other countries.

We reached out to the French government with questions about how it proposes to make its national coronavirus contact-tracing app interoperable with decentralized apps that are being developed elsewhere across the EU — but at the time of writing it had not responded to our email.

This week in a video interview with BFM Business, the president of Inria, Bruno Sportisse, was reported to have expressed hope that the app will be able to interoperate by June — but also said in an interview that if the project is unsuccessful “we will stop it.”

“We’re working on making those protocols interoperable. So it’s not something that is going to be done in a week or two,” Sportisse also told BFM (translated from French by TechCrunch’s Romain Dillet). “First, every country has to develop its own application. That’s what every country is doing with its own set of challenges to solve. But at the same time we’re working on it, and in particular as part of an initiative coordinated by the European Commission to make those protocols interoperable or to define new ones.”

One thing looks clear: Adding more complexity further raises the bar for interoperability. And development time frames are necessarily tight.

The pressing imperatives of a pandemic crisis also makes talk of technological sovereignty sound a bit of, well, a bourgeois indulgence. So France’s ambition to single-handedly define a whole new protocol for every nation in Europe comes across as simultaneously tone-deaf and flat-footed — perhaps especially in light if Germany’s swift U-turn the other way.

In a pinch and a poke, European governments agreeing to coalesce around a common approach — and accepting a quick, universal API fix which is being made available at the smartphone platform level — would also offer a far clearer message to citizens. Which would likely help engender citizen trust in and adoption of national apps — that would, in turn, give the apps a greater chance of utility. A pan-EU common approach might also feed tracing apps’ utility by yielding fewer gaps in the data. The benefits could be big.

However, for now, Europe’s digital response to the coronavirus crisis looks messier than that — with ongoing wrinkles and questions over how smoothly different nationals apps will be able to work together as countries opt to go their own way.


Source: Tech Crunch

Where to shop online that isn’t Amazon, Target or Walmart

As shutdown orders extend indefinitely, online shopping has become a lifeline for people forced to avoid the outside world. Often times opting to shop with a mega corporation like Amazon, Walmart or Target is the path of least resistance, but there are plenty of reasons to patronize an alternative.

There are the ethical questions currently swirling around things like worker safety, as COVID-19 takes a toll on the often low-paid essential workers who keep these businesses running. It’s also arguably now more important than ever to support small and local businesses, and more and more brick and mortars announce that they simply won’t be able to rebound after the disastrous economic effects of the shutdown.

Not every company listed below is a small business (Chewy, for example, is owned by pet supply giant PetSmart), but the below list compiled by our editorial team should offer a good variety to help you mix up your online shopping.

Groceries/Household

GettyImages 1041147560 1

In this rear view, an unrecognizable woman stands with a shopping cart in front of a shelf full of food in the bread aisle of a grocery store.

Thrive Market: Organic and non-GMO brands of food, home and beauty products, including healthy food, clean beauty and bath products, safe supplements and non-toxic home cleaner.

Great for: Stocking up on healthier grocery items for the pantry and other household needs. 

Grove Collaborative: Eco-friendly home essentials, including cleaners, personal care, bath, baby/kid and pet products.

Great for: Stocking up on concentrated cleaners that reduce plastic waste and save trips to the store. 

Boxed: Online wholesale shopping on groceries, household products and health supplies.

Great for: An online alternative to Costco and Sam’s Club for items you like to buy in bulk. (T.P. is often out-of-stock though!) 

Pet Supplies

A pet cat asleep on the doormat in a conservatory.

Chewy: Online pet store offering food, toys, litter and other pet needs, including both over-the-counter medicine and prescriptions.

Great for: High-quality foods and treats and skipping the vet for prescription refills.

The Farmer’s Dog: All-natural dog food delivery subscription service. Food is proportioned for your dog and delivered to your door.

Great for: Fresh food delivery and those who want a “set it and forget it” option for buying dog food.

Beauty/Baby Supplies

Image Credits: Vladmir Godnik / Getty Images

The Honest Company: Ethical baby and beauty supply company.

Great for: Diapers, baby needs and cruelty-free beauty, bath and body products. 

Ulta: Beauty supply superstore offering ship-to-home and curbside pickup.

Great for: Makeup for your Zoom meetings; skincare products for all that indoor air you’re now living in. 

Sephora: Online beauty store offering direct shipping.

Great for: Makeup, skincare and self-care items, as well as gift sets for someone who needs a boost.

Glossier: Online beauty brand that’s skin-first, makeup second.

Great for: Skincare, body and makeup.

Books & Entertainment

Image Credits: Andersen Ross/Blend Images

Bookshop.org: This newly launched offering is designed specifically to support independent bookstores in a post-Amazon age. You can browse a wealth of titles and designate the specific store you want to support and they’ll get all the profits. With so many bookstores struggling to stay afloat well before the COVID pandemic, this could be Bookshop’s moment.

Great for: Supporting independent bookstores while shopping online. 

Powell’s: For book lovers, few things beat stepping foot inside this Portland mecca. Until things open back up, online shopping is the next best thing.

Great for: Used books galore. 

Amoeba Records: For psychical music releases, going straight to the label is often your best bet. Record stores are a great option, too. California’s Amoeba is one of the greatest small music chains in the world, but it’s among those with an uncertain post-COVID future, having recently announced the expected closure of its Hollywood location.

Great for: New and used vinyl, CDs and books. 

Forbidden Planet: This Manhattan mainstay has become a go-to for mainstream and indie comics lovers alike. The store is one of countless currently struggling to stay afloat during the COVID crisis. They’ve started a GoFundMe, but better yet, go order some comics.

Great for: Comics, from superhero to super indie. 

Trident Bookstore: This gem of a Boston bookstore survived a fire and finals season, so you know it’s a special one. Its selling books all over the United States right now (and if you’re in Boston, it’ll add in brunch too).

Great for: Well-known titles as well as undercover ones. Also, pro tip: You can purchase a “creative add-on” in your package like a surprise puzzle or a bundle of greeting cards, depending on availability. 

Athletic

Los Angeles Apparel: This site is selling three-pack face masks in a variety of colors, and all purchases help fund their ability to donate masks to essential services and provide living wages.

Great for: A comfortable cotton mask that also does good. 

Donkaka.com: Fashionable face masks sold direct to consumer with free shipping.

Great for: Stylist, reusable comfort. 

Tiny pleasures and knick-knacks

Participants play a Magic: The Gathering card game during a weekly tournament at the Uncommons hobby shop in New York, U.S., on Thursday, June 27, 2019. In the battle for gaming dominance, Hasbro Inc. has what it hopes is an ace up its sleeve in a deck of playing cards that hit the market 26 years ago. Photographer: Mark Abramson/Bloomberg via Getty Images

The Little Market: This nonprofit sells fair-trade goods made by people in need, from individuals with disabilities to women transitioning out of homelessness.

Great for: Candles, tote bags, soaps and sugar scrubs. 

Uncommon Goods: Unique gifts, decor, games and more

Great for: Unusual items to break your quarantine boredom, especially kids’ crafts and toys for parents whose children have now tired of every toy in the house.  


Source: Tech Crunch

Daily Crunch: Facebook is acquiring Giphy

Facebook acquires a popular GIF search engine, video game sales see major growth and Sorrentino reports promising results for a COVID-19 treatment.

Here’s your Daily Crunch for May 15, 2020.

1. Facebook to acquire Giphy in a deal reportedly worth $400 million

Facebook will acquire Giphy, the web-based animated GIF search engine and platform provider. The company confirmed the deal but isn’t disclosing the terms; Axios reports that it’s worth around $400 million.

Giphy has grown to be a central source for shareable, high-engagement content, and its animated response GIFs are available across Facebook’s platforms, as well as through other social apps and services. Most notably, Giphy provides built-in search and sticker functions for Facebook’s Instagram, and it will continue to operate in that capacity.

2. US video game sales have record quarter, as consumers stay at home

New numbers from NPD confirm what we’ve known for a while: The first quarter of 2020 was a very good one for gaming companies. The new report notes that sales hit a record $10.86 billion in the U.S. between January and March of this year, marking a 9% increase over a year prior.

3. Sorrento finds a coronavirus antibody that blocks viral infection 100% in preclinical lab experiments

Therapeutics company Sorrento has made what it says could be a breakthrough in potential treatment of SARS-CoV-2, the virus that leads to COVID-19. The company released details of its preclinical research on Friday, announcing that it has found an antibody that provides “100% inhibition of SARS-CoV-2 virus infection of healthy cells after four days incubation.”

4. Indian food delivery startup Zomato cuts 13% of workforce

The 11-year-old firm did not disclose the exact number of people it was letting go, but the number is above 500. A Zomato spokesperson told TechCrunch that the startup employs about 4,000 people and the layoff impacts its workforce globally.

5. Big VCs stacked billions in Q1 while smaller firms saw their haul shrink

New data out today details how U.S.-based VCs fared in Q1 2020, giving us a window into how flush the financial class of startup land was as it headed into the COVID-19 era. The short answer is that big funds raised lots of cash, while smaller funds appear to have put in a somewhat lackluster quarter. (Extra Crunch membership required.)

6. Why did Apple buy NextVR?

At face value, this acquisition seems a little strange for Apple — the company has been pushing full-throttle on mobile AR, largely eschewing public activity or interest in the VR world. But virtual reality might feel like a safer investment at the moment.

7. WeWork and SoftBank unveil the first 14 startups in their Emerge accelerator for underrepresented founders

It’s an equity-free, eight-week program that includes workshops, access to mentors from SoftBank and the WeWork community and sessions with SoftBank executives. It all culminates in a showcase event for investors and SoftBank partners.

The Daily Crunch is TechCrunch’s roundup of our biggest and most important stories. If you’d like to get this delivered to your inbox every day at around 9am Pacific, you can subscribe here.


Source: Tech Crunch

Forerunner Ventures’ Kirsten Green demystifies the COVID-19 consumer

“In general, the consumer has proven to be more resilient than I would have thought,” said Kirsten Green, founder of Forerunner Ventures, which has investments in breakout D2C stars like Glossier, Hims and Bonobos.

She joined us for an Extra Crunch Live conversation to help us better understand buying habits in the COVID-19 era. With tens of millions out of work and uncertainty all around, people are spending less, but Green showed up with a healthy dose of optimism — while acknowledging that her worst-case scenario planning was wrong.

Her top-line advice for companies

Take a cautious approach, be prepared to make hard decisions, but be thoughtful about that. Don’t just make a knee jerk-reaction, which is “this is the apocalypse, we all need 36 months of runway, fire half your staff and go to the bunker.” I think the biggest opportunity for companies right now in many ways is to create value by demonstrating their flexibility.


Source: Tech Crunch

Apple Operations SVP details supply chain safety changes due to COVID-19

Today, Apple released its 2020 Supplier Responsibility progress report. In it, Senior Vice President of Operations Sabih Khan published a letter that details an outline of the plan it created to increase safety and protection efforts in its supply chain worldwide.

As far as I can tell this is the first time that Khan has written publicly since he was appointed to this role in 2019. The letter walks through some of the efforts Apple has made to ensure, as Khan states, a “right to a safe and healthy workplace” for Apple employees and supply chain members.

As a pole position company that is the premiere manufacturer of consumer electronics in the world, Apple’s stances and efforts here are obviously under an incredible microscope. The measures that it takes will serve as a playbook for worldwide manufacturers going forward.

After thanking Apple’s suppliers around the word, Khan says that thousands of its employees worked with suppliers to create a plan to continue business in a fashion that took to account health recommendations in each country as well as the universal rules that govern coronavirus spread mitigation.

Apple Senior Vice President,
Operations, Sabih Khan

A few actions it has taken at its supplier facilities:

  • Health screenings
  • limiting density and enforcing strict social distancing
  • Requiring the use of PPE both during work and in common areas
  • Implementing enhanced deep cleaning protocols
  • Deploying masks and sanitizers to employees

Apple has also redesigned and reconfigured factory floorpans at its suppliers where needed. It has also introduced flexible work hours like staggered work shifts to ensure social distancing measures can be maintained.

In addition to executing protections at its own suppliers, Apple is sharing its plans with NGOs and other organizations to help establish standards across the industry.

“We put people first in everything we do— and require everyone we work with to do the same — because we want to uphold the highest standards,” Khan says in the letter. “Our Supplier Code of Conduct prevents discrimination and harassment of any kind, and supplier employees are provided anonymous channels to speak up.  We partner with our suppliers to create educational and training opportunities, including traditional college degree programs, vocational training initiatives, and health and wellness programs so their employees can learn new skills and work toward fulfilling their goals.”

Apple’s supplier report would normally be released in the February-March time frame but it wanted to take some time to plan and execute protection measures first before issuing the report and details of its adjustments due to COVID-19.

“While COVID-19 has been an unprecedented challenge, we’ve also drawn hope and inspiration from humanity’s renewed focus on the health of our colleagues, friends, and neighbors. That consciousness — of our health and the health of others — is something we can always carry with us,” Khan finishes. “Our work to protect people and the planet may never be finished — but we’ve never been more confident that our brightest days are still ahead.”

The supplier report this year is based on interviews of 52,000 workers in its supply chain. It is also auditing suppliers in 49 countries now, up from 30 in 2018 — with a total of 1142 audits in 2019. Apple’s Zero Waste program was introduced in 2015 in an effort reduce carbon emissions and waste from its supply chain. This report says that the program is now integrated into final assembly, testing and packaging across all of its major products. Apple diverted 1.3 million metric tons of waste from landfills last year and re-used 40% of water from its manufacturing process — some 9.4 billion gallons.

The full text of Khan’s letter is below.

Health comes first. Now and always.

As people around the world continue to face many challenges with the COVID-19 pandemic, we are reminded of the importance of protecting the planet and treating everyone with dignity and respect — values that inform every decision we make.

Our Supplier Responsibility Progress Report is a look back at the progress we achieved in bringing those commitments to life last year. But I first want to share some of the actions we’re taking in our global supply chain right now to address COVID-19’s unprecedented challenges, and to ensure people are able to return to work safely — because everyone has the right to a safe and healthy workplace.

This pandemic has left no country untouched, and we want to thank all our suppliers around the world for their commitment, flexibility and care for their teams as we navigate COVID-19’s complex and rapidly evolving impacts. From the outset, we worked with our suppliers to develop and execute a plan that puts the health of people first.  Thousands of Apple employees have worked tirelessly to execute that plan in partnership with our suppliers around the world.

First and foremost, that’s meant working with our suppliers around the world on a range of protections suited to the circumstances in each country, including health screenings, limiting density, and ensuring strict adherence to social distancing in their facilities. We’re requiring the use of personal protective equipment — both during work and in all common areas — and have worked together to implement enhanced deep cleaning protocols and deploy masks and sanitizers.

Our teams have also partnered with suppliers to redesign and reconfigure factory floorplans where needed and to implement flexible working hours — including staggered work shifts — to maximize interpersonal space. We continue to work closely with leading medical and privacy experts to develop advanced health and safety protocols.

As we develop tools and implement best practices across our entire supply chain, we are also sharing what we learn within our industry and beyond.  We haven’t allowed COVID-19 to undermine the values that have long defined who we are — values rooted in the responsibilities we have to one another and to the planet.

This year’s Supplier Responsibility Progress Report describes our work to bring all of those commitments to life in 2019. Whether it’s helping with the transition to 100 percent renewable energy, or training millions of people on their workplace rights, we apply our values in all aspects of our business, and every year, we raise the bar that our suppliers must meet as well.

We put people first in everything we do— and require everyone we work with to do the same — because we want to uphold the highest standards. Our Supplier Code of Conduct prevents discrimination and harassment of any kind, and supplier employees are provided anonymous channels to speak up.  We partner with our suppliers to create educational and training opportunities, including traditional college degree programs, vocational training initiatives, and health and wellness programs so their employees can learn new skills and work toward fulfilling their goals.

We’re committed to transparently reporting the progress we’ve made and have yet to make. This report draws on interviews from more than 50,000 employees in our supply chain and more than one thousand audits of supplier facilities across 49 countries — including surprise audits. The same attention to detail and innovation that goes into our products informs this report, and the work to ensure our worldwide network of suppliers upholds the standards themselves.

The environment we all share is fragile, and we are more dedicated than ever to fighting climate change and reducing emissions. Through strategic partnerships, we’re helping our suppliers shrink their carbon footprint and conserve precious resources, like water and energy. Green manufacturing is smart manufacturing, and, more broadly, we know what is good for the environment is also good for business.   

While COVID-19 has been an unprecedented challenge, we’ve also drawn hope and inspiration from humanity’s renewed focus on the health of our colleagues, friends, and neighbors. That consciousness — of our health and the health of others — is something we can always carry with us.

Our work to protect people and the planet may never be finished — but we’ve never been more confident that our brightest days are still ahead.

Sabih Khan is Apple’s Senior Vice President of Operations.

Sabih leads Apple’s global supply chain, which includes Supplier Responsibility.


Source: Tech Crunch

Investors cozy up to LA-based Ettitude’s bamboo bedding and sleep wear with $1.6 million

Ettitude, the Los Angeles-based, direct-to-consumer startup making sustainable bedding and sleepwear from bamboo fibers, has raised a sustainably sized round that should keep the company going even in the face of an economic recession.

Co-founded by the Melbourne, Australia native Phoebe Yu and serial entrepreneur Kat Dey, ettitude sells high-end bamboo bedding made using a process she first heard about in her old job working as an exporter helping chain stores source textiles in China.

Sourced from a factory in Zhejiang, China, near Shanghai, the bamboo textiles are made using non-toxic solvents and a closed-loop system that reuses water for the process, according to Yu.

Yu started selling the cleanBamboo-branded bedding under the etitude label in Melbourne first, but when she saw the orders begin to pick up from the U.S. she relocated and took her company with her.

Upon arrival, Yu realized that she’d need a strong co-founder with experience in branding to help her navigate the massive market in the U.S. So Yu turned to AngelList which is where she found Dey.

A serial entrepreneur with a background in retail, whose first company TryTheWorld was acquired by EarthBox in 2017, Dey was looking for her next project.

“Phoebe sent me a sample and i had the best night of sleep in my life,” Dey said. From then on in the two co-founders began the long, hard slog of marketing their business. 

Sales are growing, according to the two women, and the company’s chances have certainly been improved by the capital infusion from Drumbeat Ventures and TA Ventures, a European female-founded fund focusing on technology innovation.

The $1.6 million financing will be used to boost sales and marketing as the company expands beyond bedding — with an average price of $178 for a queen-sized sheet set — and into sleepwear and other categories.

“Phoebe, Kat and their brand, ettitude, are as genuine a combination of passion, purpose, and proprietary product that I’ve seen in the marketplace in my 20 years,” said Drumbeat Ventures founder, Adam Burgoon, in a statement. “They are perfectly positioned to bring their mission of sustainability and comfort to a broader audience.”


Source: Tech Crunch

Scener now lets you co-watch HBO or Netflix in a ‘virtual theater’ with up to 20 people

Scener, a browser extension that allows users to co-watch Netflix — similar to the newly popular Netflix Party Chrome add-on — is expanding to support HBO NOW and HBO GO. The additions come alongside a full relaunch of Scener, which is reinventing its product for the coronavirus era as a virtual movie theater experience where up to 20 viewers can watch together over video, audio, or text chat in a dedicated sidebar.

In the near future, the company says it will also roll out a “1-to-many” version of its virtual theater experience that will allow people to host even more synchronous viewers, similar to an Instagram Live, but synced to the underlying subscription video content service.

While some co-watching experiences are illegal — Twitch, for example, has been sued for allowing its creators to stream live sports games to their viewers. Video chat services like Skype and FaceTime have for years been utilized as workarounds to the problem of not being able to watch U.S. content from overseas. But Scener works with content partners to ensure it has the appropriate deals in place to offer its product legally.

HBO confirmed to TechCrunch it has been working with Scener to allow HBO NOW and HBO GO subscribers to watch content through the web extension in a way that preserves its IP, but would not comment on deal specifics.

Scener also couldn’t confirm if its permission to stream HBO content would extend to WarnerMedia’s new HBO MAX service, due to launch on May 27, 2020.

However, Scener’s technology should be able to support any streaming service, as long as the service offered a way to way to stream the video content through the Chrome browser. To use Scener as a private virtual theater, the browser extension simply asks the user to grant it permission to the sites in question.

Setting up the virtual theater experience itself is easy. There isn’t complicated software to install, beyond the extension. Friends can then join in either via a theater code or by clicking an invite link you send.

Originally a part of RealNetworks, Scener in 2018 had first developed a Chrome extension that allowed users to record commentary video tracks that could be played asynchronously alongside content on Netflix, Hulu and YouTube. This resulted in something akin to a “Mystery Science Theater 3000”-like experience, if you’re familiar with that show.

After spinning out from RealNetworks, Scener in 2019 created a product that instead synchronized co-watching of Netflix content with video chat. It had also been working to develop mobile prototypes with other content providers. But the COVID-19 pandemic refocused Scener’s efforts on its Chrome extension as usage of the product on the desktop surged 15x as the U.S. went under quarantine.

The new version, arriving today, is a complete rebuilt of that product, says Scener co-founder and COO Joe Braidwood. And it’s also just the beginning of what Scener has in store, he promises.

“It’s core to our vision as a business to support more [subscription video-on-demand] services in the near future, and we’re also in talks with some [ad-supported video-on-demand] providers,” he told TechCrunch.

The company didn’t announce what other deals may be in the works, but its extension is asking permission to read and change data on Hulu.com and DisneyPlus.com, in addition to HBO websites. Scener could not comment on this, saying only that it’s currently focused on making the best co-watching experience for HBO NOW and HBO GO programming. Without further confirmation, it’s hard to say if the Disney/Hulu deal (Disney is the majority owner of Hulu) is wishing thinking on Scener’s part or a work-in-progress. Time will tell.

Scener has raised $1.6 million in funding since spinning out from RealNetworks. It generates revenue by way of its partnerships with streaming services to create engaging social experiences around its content, as is the case with today’s HBO deal. WarnerMedia confirmed it does not have a financial stake in Scener.

 

 

 

 


Source: Tech Crunch

USPS reportedly reassessing last-mile delivery deals with companies like Amazon

In a time when package deliveries are more essential than ever, the future of the United States Postal Service is very much in limbo. The president of the United States has waged a one-man war on America’s most-liked government agency, calling it a “joke” and insisting it raise prices before it receives the manner of bailout the White House has afforded to the airline and hotel industries.

The USPS’s contract with companies like Amazon has been a particular sore spot for Trump, who has had a longstanding beef with CEO Jeff Bezos. Trump has long accused the independent agency of giving the company sweetheart deals — an accusation the USPS has long denied.

Now, as the Postal Service attempts to reconcile with its future, it has reportedly sought to work with outside consulting firms to reassess its last-mile delivery contracts for the company, as well as parcel services like FedEx and UPS. The strategy was reported by The Washington Post, citing a half-dozen anonymous sources.

The moves come before Louis DeJoy steps into the role as postmaster general. DeJoy is a businessman who is a close ally of Trump’s, as well as the head of fundraising for the upcoming Republican National Convention in his home state of North Carolina. In short, he’s likely not the ideal person to have in charge if you’re looking to return to the USPS’s days as a thriving independent agency. Likely the Postal Service is looking to assess all possible options ahead of the change in leadership.

Neither the USPS nor the White House have commented on the reports.


Source: Tech Crunch

Here’s how your Uber ride will change, starting May 18

Uber is rolling out a series of changes to its ride-hailing and on-demand food delivery apps, beginning Monday, as cities and states lift stay-at-home orders prompted by the COVID-19 pandemic.

The changes, which includes an online checklist for all users, limits on the number of passengers in vehicles and a face mask verification feature for drivers, aims to stop the spread of COVID-19, the company said Wednesday.

“This is not a problem that can only be solved by the drivers or only can be solved by the riders, it is everyone’s responsibility,” said Sachin Kansal, senior director of product management at Uber, during a webinar Wednesday announcing the changes.

User policing lies at the heart of these new policies. Riders and drivers as well as delivery workers and even restaurants that use Uber Eats will have the power to report unsafe COVID-19 behavior and give low ratings. For instance, a delivery worker can give feedback that a restaurant doesn’t have proper protocols in place, such as social distancing. Meanwhile, a restaurant can provide feedback if a delivery driver isn’t wearing a mask.

“These feedback loops between all the parties are extremely important for us to maintain safety,” Kansal said.

The new policies will remain for the next several months, according to Kansal, who added that “as the situation on the ground changes, we will evolve our policies as well.”

All Uber app users will now have to read and agree to an online checklist before picking up a rider or trying to hail a ride, according to the company. The online checklist requires riders and drivers to confirm that they have taken certain steps such as putting on a face mask and washing their hands to help stop the spread of COVID-19.

uber covid-19 changes

Image Credits: Uber

Uber will encourage drivers and riders to cancel trips — a move that in the past could result in a lower rating — if they don’t feel safe or the user is not wearing a face mask or cover. If drivers or riders give a low rating, they can now pick “no face cover or mask” along with the other traditional options such as “late for pickup,” “disrespectful” or “cleaniness.” If the user chooses the “no face cover” option in their review, the rider or driver will be sent a message informing them about the requirements of being on the Uber platform.

Kansal said Uber will take riders or drivers off the platform if they repeatedly violate these requirements.

Drivers will have verify they’re wearing a mask before accepting trips, using Uber’s existing driver selfie technology. The app also features a video tutorial on how to wear a mask.

The selfie technology, which has been in use since 2016, isn’t available on the rider app. Instead, riders will be policed by drivers. Riders are also asked to keep the window open, if possible.

For now, Uber isn’t adding shared rides, known as Uber Pool. The company has also put new restrictions on UberX and UberXL rides. Riders are no longer allowed to ride in the front seat, which Uber says will allow for more distance in the car. The change means UberX can have a maximum of three passengers in the vehicle.


Source: Tech Crunch

Senate rejects plan to require a warrant for Americans’ web browsing data by one vote

Senators have narrowly rejected a bipartisan amendment that would have required the government first obtain a warrant before accessing Americans’ web browsing data.

The amendment brought by Sens. Ron Wyden (D-OR) and Steve Daines (R-MT) — just seven lines in length — would have forced the government to first establish probable cause — or reasonable suspicion of a crime — to obtain the warrant. That’s a far higher bar than what’s required under existing law, which under the Patriot Act permits the bulk collection of Americans’ browsing records.

But the amendment fell short by one vote of the required 60 votes to pass the chamber.

Four senators did not vote on the amendment: Lamar Alexander (R-TN), who is in self-isolation after a staffer tested positive; Ben Sasse (R-NE); Patty Murray (D-WA); and former Democratic presidential candidate Bernie Sanders (I-VT).

Spokespeople for the absent senators did not immediately comment on why they did not vote.

The bill took aim at Section 215, a controversial law in the Patriot Act, which was signed into law in response to and a month after the September 11 terrorist attacks. The law allows the government to collect any “tangible thing” from libraries and other businesses — so long as it’s relevant to a national security inquiry.

But it was only after the Edward Snowden disclosures in 2013 onwards that the vast scope of the program was first revealed. The government had a secret interpretation of the Patriot Act that allowed it to collect call logs and internet browsing records directly from the internet and telecom giants. Jim Sensenbrenner, who authored the Patriot Act, expressed shock at how his legislation was used to spy on Americans and became a vocal advocate in pushing through reforms.

As Wyden explained in his speech to the Senate prior to the vote:

Right now, the government can collect web browsing and internet search history without a warrant under Section 215 of the Patriot Act. Section 215 is the most controversial and dangerous provision of [the Foreign Intelligence Surveillance Act]. That’s because it is so vague and so broad. Under Section 215, the government can collect just about anything so long as it is relevant to an investigation. This can include the private records of innocent, law-abiding Americans. They don’t have to have done anything wrong. They don’t have to be suspected of anything. They don’t even have to have been in contact with anyone suspected of anything. Their personal information just has to be “relevant.”

Wyden and Daines’ failed amendment is just one of several proposed reforms to the U.S. government’s surveillance powers, some of which — including Section 215 — which expired in March. The Senate is expected to vote on a final bill later this week.

Assuming none of the amendments pass, the final bill is likely to skip the House — which passed its version of the bill earlier this year — and await the president’s signature.


Source: Tech Crunch