Spotify announces beta launch of audience development tool for artists, self-serve ‘Marquee’ ads

As part of its news announced at its live event today, Spotify announced a set of new creator tools and resources, including the expansion of Marquee, the launch of a tool called “Discovery Mode” into beta testing, the opening of the Canvas looping visual feature to all artists and its plans to expand its Spotify for Artists platform to be available in 25 additional languages.

Marquee, launched in 2020, is a tool that allows artists and their teams to promote their new releases through full-screen, sponsored recommendations to both free and paid subscribers. Spotify says that users who see a Marquee pop-up are twice as likely to save the music.

Now, Marquee will be available as a self-serve buying experience for artists, allowing their teams to book campaigns at any time, as easily as they update their artist profile.

This self-serve feature will launch in the U.S., and this summer will expand outside North America, to the U.K. Ireland, Australia and New Zealand, before rolling out more broadly.

Spotify is also launching a beta of its audience development tool, Discovery Mode, a feature that lets artist teams select the music they want to prioritize for discovery, including through Spotify’s recommendations. During its pilot testing, this feature helped labels achieve higher royalty payments through the expanded discovery, the company claimed.

It will also require zero upfront budget to get started.

Finally, Canvas, the artwork feature that shows looping visuals as the music plays, will also now be available to all artists.

spotify canvas

Image Credits: Spotify

Along with the news of Spotify’s global expansion to 85 new markets, Spotify’s dashboard for artists will also expand to include support for 25 more languages.

“From providing new ways for artists to express themselves, to creating more chances to be discovered, to giving artists the ability to pitch their music for playlist consideration, we continue to iterate based on artist feedback, building new ways to surface artists to new fans,” said Spotify’s head of Marketplace, Charlie Hellman, about the expansions. “We’re seeing greater adoption of our tools by artists and labels of all sizes, and we’ve just scratched the surface of what’s to come,” he added.


Source: Tech Crunch

Bain’s Matt Harris and Justworks’ Isaac Oates to talk through the Series B deal that brought them together

It’s been almost 10 years since Justworks launched. The platform, founded by Isaac Oates, was yet another example of software eating the world; in this particular instance, it was the world of HR. Since, the company has raised nearly $150 million in funding.

All the way back in 2016, Bain Capital Ventures caught a whiff of Justworks’ potential for success. Partner Matt Harris led the company’s $13 million Series B round back when Justworks hadn’t even hit $1 million in annual revenue.

On the next episode of Extra Crunch Live, we’ll sit down with Oates and Harris to discuss how they met, how the deal went down, and how they’ve managed their board member/founder relationship over the last five years.

As with any episode of ECL, Oates and Harris will also give live feedback on audience-submitted pitch decks during the Pitch Deck Teardown.

Extra Crunch Live is a members-only series that goes down each Wednesday at 12pm PT/3pm ET. If you’re not yet an Extra Crunch member, you should take a hard look in the mirror and then hit up this link.

Matt Harris started his investing career at Bain Capital private equity in 1995. In 2000, he founded his own firm called Village Ventures where he spent 12 years and invested primarily in fintech startups. In 2012, he returned to Bain Capital Ventures. His portfolio includes Acorns, Finix, Ribbon, and of course, Justworks, among many others.

Oates served for 12 years in the National Guard and Army Reserve as an intelligence officer. He also served as a software engineer at Amazon before starting his first company, Adtuitive, which was acquired by Etsy. Oates led the HR and payments team at both Adtuitive and Etsy, learning first-hand the ways in which the system was fundamentally broken. Justworks was born in 2012 and has gone on to become a household name in enterprise tech.

On Wednesday’s episode, we’ll talk about why Harris felt conviction in making a bet on Justworks and why Oates went with Harris over other investors. We’ll also learn more about how they handle disagreements, build trust, and their broader thoughts on current enterprise trends.

Then, we’ll dive into the Pitch Deck Teardown. Anyone can submit a pitch deck to be featured on an episode of Extra Crunch Live, but EC members will be prioritized in the list. If you want to get in on the action, submit your deck right here.

As with just about everything we do here at TechCrunch, audience members can also ask their own questions.

Extra Crunch Live has left room for you to network (you gotta network to get work, amirite?). Networking is open starting at 2:30 p.m. EST/11:30 a.m. PST and stays open a half hour after the episode ends. Make a friend!

As a reminder, Extra Crunch Live is a members-only series that aims to give founders and tech operators actionable advice and insights from leaders across the tech industry. Here’s yet another chance for you to join.

Harris and Oates join a world-class cast of speakers on Extra Crunch Live. In February alone we spoke to Lightspeed’s Gaurav Gupta and Grafana’s Raj Dutt, Felicis’ Aydin Senkut and Guideline’s Kevin Busque, and Accel’s Steve Loughlin and Ironclad’s Jason Boehmig.

You can check out past episodes of ECL here and upcoming schedule here.

Information on how to register for the Bain + Justworks episode on Wednesday is below.

See you there!


Source: Tech Crunch

Gillmor Gang: Leave Quietly

It turns out the most important decision made was not the vote to choose (and remove) in the election but Twitter’s permanent banning of the former President from the social network. Suddenly the temperature cooled, the new administration engaged with the details of vaccine rollout, and the second impeachment trial ended with an expected outcome. Twitter’s move was bipartisan if the trial was not.

Twitter’s other big move was the acquisition of Revue, a Substack competitor we’re moving to in production of the Gillmor Gang newsletter. It features tools to drag and drop articles from Twitter, Feedly, and other newsletters, but crucially the ability to reorganize these chunks as the writing develops. It’s my bet that the newsletter container will absorb blogs, podcasts, and streaming into a reorganized media platform available to creators small and large.

This kind of organic process development meshes well with the newsletter model. It encourages more timely releases, and an editorial feel that prizes quality over quantity. As newsletters proliferate, an evaluation of time over volume becomes most significant. It’s less an eyeballs pattern than a prioritization of what is not chosen and then what is, consumed or annotated with social recommendations. As with the Gang’s Frank Radice Nuzzel newsletter, the focus becomes less flow and more authority or resonance.

Daily Commentary

I have made the decision to cover the media exclusively in “The Radice Files” There are plenty of general news aggregators out there, and I for one, am just tired of those stories. I hope you’ll stay with me.

Instead of non-stop Trump, the only political story in the revamped Radice File is about how Fox News cut away from House manager video testimony to a commentary on the futility of covering the violence given the lack of votes for conviction. This shadow dance happens not just on Fox but the other centrist or left networks like CNN and MSNBC. The slant is not what’s interesting; the networks’ business model and the subtle effect on media programming is.

No wonder that streaming’s impact is being felt in the latest unicorn from Silicon Valley, Clubhouse. The audio streaming podcast disruptor is marketed as a FOMO inside hallway conversation, with a Twitter social cloud viral onboard mechanism that digs deep into your contact list and never lets go. Big ticket items such as a keynote-like conversation with Elon Musk are overbooked from the first minute. I tried unsuccessfully to join this week’s follow up with Marc Andreessen and his VC partner Ben Horowitz but it was sold out at 5000 after 30 minutes.

But there is definitely something tugging at me as I get notifications of people joining and creating rooms on various glitzy Valley topics. The live feeling of serendipity and catch it as you can promises the possibility of lightning in a bottle, the sensation of history being made, not just observed. Probably just an illusion, but it’s reminiscent of the feeling we used to get when putting a record on the turntable and daring the artist(s) to succeed. I still get that every time Miles’ Kind of Blue resumes, the awe with which time is reorganized at the atomic level.

People say a Clubhouse can go easily from 1 to 5 hours. I think RSS was killed by the red unread marks indicator. Size matters? Probably, if my college research suggests. But more important than length is ROI, and that’s where the Clubhouse effect dovetails with the newsletter moment. The ingredients of both are intuition, choice, the organic breadcrumb trail, and the payload.

Intuition

Does this notification fit in with what pattern I’m trying to discern this moment. I love movies like Citizen Kane and North By Northwest for the mirage that they project of a universe fated by a biologically innate DNA. Sometimes we call it fate, other times dumb luck, but always that dumbest of phrases: It is what it is. Only this time the conceit is: It is what it’s about to be is. And if something happens, yes, I knew it. Not specifically, but given the mood the planet is in, it figures this could happen.

In a newsletter: the game is not to read everything, but only what and when and in what order. The prize is the analytics, which reward the reader with more stuff, and the publisher with validation of the impact of the combination of choice (citations) and context (writing.) In Clubhouse, it’s being in the room and what — knowing when to bail? For me it’s escaping the inevitability of the point being made in a podcast, or the filter of the business model of what I’m going to do next. If it’s Sunday, it’s Meet the Press. Maybe…

Choice

There’s a bunch of choice: Choice of room, people, time invested, moment of throwing good money after bad. Choice of what I’m playing hookey on — work, cable news, family fun, sleep. Clubhouse lets you publicly eavesdrop, a broadcast @mention that doesn’t give you the option of lurking. But you can do the closest thing to multitasking: doing the dishes, playing with the dog, monitoring. cable news with the sound off, DJ-ing for a private room, driving, etc. It is the new radio, pandemic be damned. Wherever you go, there you still are.

Newsletters? People, time reading, research replacement, subscription development, form of payment (money, authority, trust), influence or eyeballs. The game is trading current media for future rebundling, where the new publishers, studios, and artists are grown.

Breadcrumb trail

These choices create the breadcrumb trail, plowing under the old and furrowing the new. Newsletters are the leading edge of this refactoring, tilling the memes, models, and markets for the trends that become viral. The analytics of opens, email vs. web clicks, and notification triage are implicit for the most part in their signal. Harvesting these breadcrumbs requires the impact of new content created in response to the earlier data. Once you’ve identified a valuable consumer, your real work has just begun.

First, you look for the signature of exultation, the embedded essence of the experience that a certain combination of intuition and action rewards the detective. For that is what this new media is: an information thriller that taps into deep reading, listening, and sharing. Every catch phrase — round up the usual suspects, or we are not the droids you are looking for — represent uber themes we crave to navigate a terrifying treacherous world. We are the droids we’re looking for, and these new medias represent possible parallel worlds where we can not just survive but honor values of our choosing.

In the movies, it’s called the plotline. Clubhouse presumes there’s a story worth waiting for, the moments where we gain power by sharing and decorating reactions with clues as to what part of the same elephant we are investigating. We know intuitively that we’re not going to learn business secrets, but there is gold to be retrieved from the participants as they share their sense of humor or lack of it, their rhythm of when they join, raise their hand, are successful at being invited on stage, when they leave, whether they boomerang, and only a little what they actually say. The price for this is your breadcrumbs.

The Payload

As much as I’m intrigued by Clubhouse, I’ve only actually joined or started a room twice. Once was by accident, as I realized by clicking on a link to see who was there. Me, I found out. Another was a conversation about a Techmeme podcast by the podcaster and Chris Messina of hashtag fame. I never could get into the big A16Z attractions. Like Frank Radice’s newsletter pivot, I was primarily interested in the atmospherics surrounding Andreessen Horowitz’s media strategy. But that doesn’t obviate the steady feeling that something substantial is going on here.

Media generally is swallowing its pride in the wake of the political nightmare we’ve been living through. Notice I say media, not mainstream media or social media. Smarter people than me can debate the distinction, but I think the difference between the two is overstated, and more importantly, not that indicative of what the value of these new media surges will turn out to embody. More and more, the substantial writing that filters in on Twitter, RSS (through Feedly), and aggregators like Nuzzel and Medium is significant in its approach to the central issues we’re struggling with. That includes traditional players like the New York Times, Wall Street Journal, The Information, and the tech journals, as they combine newsletter techniques with their substantial resources.

We’re seeing a merger of the medias, with the consensus around value and weight being measured by new metrics. In television, it’s the NewFronts combining digital and linear TV; in music it’s at the song level, not the album. Streaming has shaken the old networks to their core, with a horse race between Netflix, Amazon Prime, and Hulu, and ABC, NBC, and the old CBS. M&A has swallowed Fox, Time Warner, FX, and even an old studio, Paramount. And radio? You could say the usual suspects Apple, Google, Amazon, and Spotify, but Clubhouse? Like Zoom, I think so. Twitter and Facebook have bigger fish to fry, but Apple Car and Glasses are the key platforms Clubhouse will play in as we move into the autonomous work from anywhere reality. The payload is value, time management, and notifications at the core of the move to digital.

from the Gillmor Gang Newsletter

__________________

The Gillmor Gang — Frank Radice, Michael Markman, Keith Teare, Denis Pombriant, Brent Leary and Steve Gillmor. Recorded live Friday, February 19, 2021.

Produced and directed by Tina Chase Gillmor @tinagillmor

@fradice, @mickeleh, @denispombriant, @kteare, @brentleary, @stevegillmor, @gillmorgang

Subscribe to the new Gillmor Gang Newsletter and join the backchannel here on Telegram.

The Gillmor Gang on Facebook … and here’s our sister show G3 on Facebook.


Source: Tech Crunch

Google’s treatment of AI ethics researchers continues to stir up controversy

You’ve landed on the web version of the weekly Human Capital newsletter. Sign up here to get this in your inbox every Friday at 1 p.m.

Welcome back to Human Capital. A lot happened this week pertaining to on-demand companies like Uber, Postmates, DoorDash and Instacart, and their respective gig workforces. Meanwhile, New York’s attorney general hit Amazon with a lawsuit over its warehouse labor practices and Twitter made some new commitments to increase diversity at the leadership level by 2025.

But that’s not all. Google fired another AI top ethicist, Margaret Mitchell. The company also internally published the results of its investigation into what happened with Dr. Timnit Gebru.

Apologies in advance for a slightly lengthier than usual newsletter but it’s all worth knowing, I promise.

Quick note: Human Capital is getting a new name because it seems to be causing some confusion, so don’t be alarmed when this hits your inbox next week with a different name. Name TBD. 

The essential workforce

New bill aims to regulate Amazon warehouses

California assemblyperson Lorena Gonzalez, who was behind gig worker bill AB 5, introduced new legislation that would regulate productivity quotas from companies like Amazon, Walmart and others. Called AB 701, the bill aims to better protect warehouse workers by implementing statewide standards. 

“While corporations like Amazon are collecting record profits during the pandemic, employees in their warehouses are being expected to do more, go faster and work harder without clear safety standards,” Assemblywoman Gonzalez said in a statement. “It’s unacceptable for one the largest and wealthiest employers in the country to put workers’ bodies and lives at risk just so we can get next-day delivery.”

NY AG sues Amazon

New York Attorney General Leticia James filed a lawsuit against Amazon for allegedly failing to provide adequate health and safety measures for its workers. As part of the lawsuit, James alleges Amazon retaliated against workers Christian Smalls and Derrick Palmer after they complained to Amazon about the company’s lack of support during the COVID-19 pandemic. James’ suit came after Amazon’s preemptive lawsuit against her office, alleging that workplace safety is not something she has authority over.

James’ statement:

While Amazon and its CEO made billions during this crisis, hardworking employees were forced to endure unsafe conditions and were retaliated against for rightfully voicing these concerns. Since the pandemic began, it is clear that Amazon has valued profit over people and has failed to ensure the health and safety of its workers. The workers who have powered this country and kept it going during the pandemic are the very workers who continue to be treated the worst. As we seek to hold Amazon accountable for its actions, my office remains dedicated to protecting New York workers from exploitation and unfair treatment in all forms.

Meanwhile, of course, Amazon warehouse workers in Bessemer are actively seeking to form a union. This week, reports showed Amazon was altering traffic signals as a way to prevent workers from being able to effectively talk with each other. 

Ex-Postmates VP speaks out about the gig economy

Vikrum Aiyer, the now-former vice president of global public policy and strategic communications at Postmates, penned a memo to his former colleagues and other stakeholders in the gig economy outlining what he thinks needs to happen next in the industry.

In his letter, Aiyer says “it would be a mistake for us to think that mild tweaks to worker classification, or a single state ballot measure, create a durable path forward for meaningfully addressing what Americans truly worry about: the chance to work, take care of their families, and not fret about what comes next.”

Postmates drivers say they’ve become prey to scammers

A new report in The Markup showed scammers sometimes target Postmates workers. In one instance, a scammer stole $346.73 from a worker. You can read the full story here.

In related news, Uber, which owns Postmates, recently hired labor researcher and Uber critic Alex Rosenblat to lead the company’s marketplace policy, fairness and research efforts. 

Uber drivers demand PPE and compensation for time spent sanitizing vehicles

Uber drivers shut down Market Street outside of Uber’s San Francisco headquarters to demand the company provide them with enough personal protective equipment during the COVID-19 pandemic. They also want to be compensated for time spent sanitizing vehicles in order to keep themselves and riders safe. 

Uber lobbies in the EU for Prop 22-like legislation and loses key battle in the U.K.

Meanwhile, over in the EU, Uber is lobbying for Prop 22-like standards. In a white paper, Uber proposed a “new standard” for platform work, where it outlines the need to offer some benefits to workers while simultaneously steering away from the possibility of collective bargaining among workers. From TC’s Natasha Lomas:

A universal standard for platform benefits may sound progressive, but the notion of “relevant” benefits for gig workers risks fixing this labor force to a floor far below agreed standards for employment — closing off any chance of a better deal for a class of workers who are subject to persistent, algorithmic management.

In the UK, the Supreme Court ruled Uber drivers are employees and therefore entiteld to minimum wage and holiday pay. Also from Lomas:

The case, which dates back to 2016, has major ramifications for Uber’s business model (and other gig economy platforms) in the U.K. — and likely regionally, as similar employment rights challenges are ongoing in European courts.

DoorDash drivers are banding together to decline low-paying orders

The strategy, reported on Vice, is designed to beef up the base pay for drivers by working together to game the system. 

From Vice:

The fundamental principles of the official #DECLINENOW movement rely upon all drivers in the movement to exercise their right to use the decline button to decline lowball offers for higher, more feasible ones,” reads a pinned post on the main Facebook group. “Declining lowball offers forces the algorithm to raise the base pay UP on the declined offer for the next driver as the need for DoorDash to service the order increases. In turn, Dashers will see an increase in higher paying offers, many times doing less deliveries for more money and a much higher paying ‘Per mile rate.’”

Turning jobs into gig work

Bloomberg had a really good feature about how the tech industry’s gig economy is impacting workers in other industries. It’s a must-read, but here’s a snippet:

Companies in a range of industries could use the Prop 22 model to undermine or eliminate employment protections. A week after the election, Shawn Carolan, a partner at early Uber investor Menlo Ventures, wrote an op-ed heralding the potential to spread Prop 22’s vision of work “from agriculture to zookeeping,” including to “nursing, executive assistance, tutoring, programming, restaurant work and design.”

President Biden nominates Jennifer Abruzzo to lead NLRB as general counsel

Abruzzo is currently the special counsel for strategic initiatives for the Communications Workers of America. For those unfamiliar, CWA has been making a name for itself in the tech industry by helping tech companies like Glitch and Alphabet unionize. Her appointment could prove to be quite beneficial for tech workers and gig workers alike.

In a statement, CWA President Chris Shelton said:

There is no one who has a more thorough grasp of the National Labor Relations Board and the purpose of the National Labor Relations Act than Jennifer Abruzzo. She is a brilliant attorney who understands how the actions of the NLRB impact the daily lives of people at their workplaces. President Biden’s selection of Jennifer as the NLRB General Counsel shows that under his watch, issues affecting working people will be handled by people like Jennifer who have dedicated their lives to helping workers — and not union busters like we saw during the Trump administration. We hope Jennifer’s confirmation process is speedy — working people need her at the helm of the NLRB now more than ever.

Instacart at odds with workers again

The company has reportedly suspended workers’ accounts for cancelling orders. According to Vice, these workers said they had good reason to cancel some of these orders, citing things like fears of safety and someone providing the wrong address.

Instacart, however, said it’s part of a fraud prevention policy that places accounts on pause if they suspect fraudulent or suspicious activity. 

Stay woke

Twitter commits to increasing diversity at leadership level

Twitter has committed to the Silicon Valley Leadership’s Group 25×25 pledge, which challenges companies to do one of two things:

  • Either make underrepresented employees 25% of its leadership team by 2025
  • Or increase the number of underrepresented people in leadership positions by 25% by 2025

Currently, Twitter’s leadership team is just 6.5% Black, 3.9% Latinx, 2.8% multiracial and less than one percent Indigenous, according to its most recent diversity report

Examining the “pipeline problem”

As I mentioned last week, I had the pleasure of chatting with Dr. Joy Lisi Rankin, a researcher at AI Now, about her research pertaining to the pipeline problem myth in tech. The story also features some insight from Uber Chief Diversity Officer Bo Young Lee, as well as Paradigm Director Courri Brady.

You can check that out here.

Tech engineer alleges sexism and bullying at Mailchimp

Kelly Ellis, a now-former principal engineer at Mailchimp, left her job earlier this week, alleging she was paid less than her male counterparts. In an email to employees, a higher-up at Mailchimp said the company “thoroughly and independently investigated the allegations and found them to be unsubstantiated.”

Glassdoor lets you filter ratings by demographics

Despite efforts from companies to create equitable environments, it’s clear that employees of certain demographics, like Black women, sometimes have very different experiences from their counterparts. Glassdoor aims to better surface those experiences through a new feature that allows folks to filter ratings by demographics.

Justice Through Code teaches returned citizens how to code

Justice Through Code, a semester-long coding and interpersonal skills intensive that takes place at Columbia University, aims to provide alternative paths for people once they reenter society.

The program has support from tech companies like Amazon Web Services, Coursera, Google and Slack.

Promise raises $20 million Series A round

Promise, a platform that makes it easy for people to navigate payments for child support, utilities, parking tickets and more, raised a $20 million Series A round. This round makes Promise founder Phaedra Ellis-Lamkins one of a handful of Black women who has raised more than $1 million.

Hey, Google…WTF?

Google fired Margaret Mitchell, the founder and former co-lead of the company’s ethical AI team. Mitchell announced the news via a tweet.

Google confirmed Mitchell’s firing in a statement to TechCrunch, Google said:

After conducting a review of this manager’s conduct, we confirmed that there were multiple violations of our code of conduct, as well as of our security policies, which included the exfiltration of confidential business-sensitive documents and private data of other employees.

News of Mitchell’s firing came shortly after Google internally announced the results of its investigation of Gebru’s exit, according to Axios. The company did not reveal what it found, but said it would implement some new policies to enhance diversity and inclusion at Google.

Google has a new ethical AI lead

Meanwhile, Google appointed Dr. Marian Croak to lead its responsible artificial intelligence division within Google Research, Bloomberg reported earlier today. Croak was previously the vice president of engineering at the company.

In her new role, Croak will oversee the teams working on accessibility, AI for social good, algorithmic fairness in health, brain fairness, ethical AI and others. She’ll report to Jeff Dean, SVP of Google AI Research and Health.

TC Sessions: Justice is almost here!

Also, we’re a little over a week away from TechCrunch Sessions: Justice, which takes place March 3. Be sure to snag your $5 ticket here to hear from folks like Backstage Capital’s Arlan Hamilton, former Amazon warehouse worker Christian Smalls, Congresswoman Barbara Lee and others.


Source: Tech Crunch

Can data fix healthcare?

Welcome back to The TechCrunch Exchange, a weekly startups-and-markets newsletter. It’s broadly based on the daily column that appears on Extra Crunch, but free, and made for your weekend reading. Want it in your inbox every Saturday morning? Sign up here.

Ready? Let’s talk money, startups and spicy IPO rumors.

Can data fix healthcare?

Not alone, but you might be able to make a lot of progress with the right data in the right hands. And that’s precisely what the startup we’re talking about today is up to.

The Exchange caught up with Terry Myerson and Lisa Gurry this week, the CEO and CMO of Truveta, a young company that wants to collect oodles of data from healthcare providers, anonymize it, aggregate it and make it available to third parties for research.

It’s a big task, but the team behind Truveta has experience with big projects. Myerson is best known for his time one-rung below the top of the Microsoft org chart, where he ran things you might have heard of, like Windows. Gurry was a leader inside that org, most recently working on strategy for the Microsoft Store product.

But now they are at a healthtech data company. How did that come to be? After Myerson left Microsoft he worked with Madrona, the Seattle-area venture capital firm, and the Carlyle Group, a huge investing group with a taste for private equity. A few years later, several former Microsoft co-workers of Myerson had wound up at Providence, a healthcare giant. They reached out to Myerson around when COVID-19 was first locking down the United States. The former Microsoft exec agreed to take part in a few calls, but didn’t formally join them as he was stuck at home.

During that time he learned that Providence had put together a white paper concerning the idea that Truveta would become, that by collecting data from healthcare providers a dataset of sufficient size and diversity could be compiled to allow research of all sorts to leverage it. Myerson got stuck on the concept, later founding the company. Then he called up some former colleagues, including Gurry, to help him build it.

Truveta has around 50 people today and will scale to around 100 this year, Myerson said.

Questions abound in your head, I’m sure. Things are still early at Truveta, but the company announced last week that it has signed up 14 healthcare providers to help with its data goals. Those firms are also investors in the company (Myerson put in capital in as well).

I was curious about the company’s business plan. Per Myerson, Truveta will charge different rates depending on who wants to access its data. As you can imagine, commercial entities will pay a different price than an independent researcher.

Next for Truveta is getting more data, locking down its internal data schema, collecting feedback from researchers and, later, approaching commercial access.

Healthcare in America is inequitable — something that the pair of Truveta executives stressed during our call — thus giving the company a huge market to improve and make less racist and sexist.

It was a bit odd to talk to Myerson and Gurry about their startup. In the past I’d chatted with them about some of Microsoft’s largest platforms. Let’s see how fast they can transform Truveta from an idea I can’t help but dig, to a company that is a viable commercial concern. And then how big they can grow it.

Market Notes

A lot has happened in the past few days that we couldn’t get to. Adyen’s earnings, for example. The European payments platform reported H2 revenues of €379.4 million, up 28% compared to the year ago half-year. And from that it reported EBITDA of €236.8 million. Who said fintech can’t be profitable? (Note: Adyen’s results are required reading if you care about Stripe’s valuation and future public offering.)

And there were some rounds that also fell through our fingers. Investments like CloudTalk’s recent $7.3 million Series A. The Slovakia-based startup previously raised a $1.6 million seed round in 2019. The startup, as its name suggests, offers cloud telephony services to call centers.

We suspected that CloudTalk probably had a pretty good year in 2020 thanks to global growth in remote work. It did. In an email, CloudTalk said that it has not seen “Zoom-like [growth] figures” but that in 2020 demand for its services “exceeded [its] expectations.” That helps explain its latest round.

The Exchange was also curious if the company had a perspective on subscription pricing versus consumption pricing, a rising topic amongst software dorks such as myself (more to come on this next week with notes from Appian, Fastly and others). Per the company, CloudTalk charges “for both seats and for usage,” making it a hybrid company from a pricing perspective. CloudTalk called its pricing setup “a good balance for both parties because customers like to know what they are going to be paying ahead of time.”

It’s a startup to keep in mind. As is Zolve, a globally themed neobank with a focus on helping expats have a working financial world. I couldn’t get to it, but TechCrunch wrote it up. More here.

And in case you didn’t have time to watch television during work the last few days let’s talk about Robinhood. Which enjoyed a Congressional hearing this week that was mostly dull apart from some notes on the fintech giant’s business model.

Finally, it was a busy week for crowded startup niches. There was more money for OKR startups, leading to our question about VCs putting capital into related companies in the future. Public also raised several hundred million dollars. Because why not. And low-code player OutSystems raised $150 million to round out the group. It was one hell of a week.

Various and Sundry

I will leave you with a few data points. First, that Clubhouse’s metrics are finally starting to match the hype around the product. People are showing up in droves, pushing its total download figures over the 10 million mark.

And in news that I missed, Substack crossed the 500,000 subscriber mark. That’s impressive!

And to close, a Chicago-based, home-focused insurtech startup called Kin crossed the $10 billion “total insured property value” mark this week. The Exchange reached out, asking the company about its economics. After all it’s not hard to run up premium volume if you are selling dollars for 50-cent pieces.

Ruth Awad from the company responded that her company’s “ loss rate is 53% and our gross margins are 32%.” Not bad at all. Given how quickly insurtech has gone from experiment to public-success, Kin is a company to keep tabs on.

Wrapping, please make sure to support your local heavy metal band this weekend,

Alex


Source: Tech Crunch

South Korea’s prime minister has joined Clubhouse

After garnering an estimated 8 million downloads since its launch, Clubhouse’s popularity continues across the world and even outside of its original tech-focused seed community.

The latest news comes from East Asia, where Korean media reported this morning that the country’s current prime minister, Chung Sye-kyun, has officially joined the social audio app under the username @gyunvely, making him among the most senior political leaders worldwide to join the burgeoning app. His account was created on Valentine’s Day (February 14th) and was “nominated” by a user using the name of TJ Park (Clubhouse does not have verified profiles).

South Korean Prime Minister Chung Sye-kyun on Clubhouse this weekend. Screenshot by Danny Crichton.

So far, the prime minister has garnered slightly fewer than 500 followers and is following a bit fewer than 200 accounts, perhaps indicating the app’s current reach in one of the world’s most mobile and connected digital economies. His Clubhouse bio reads “노란잠바 그 아저씨” or “That Yellow Jacket Guy,” a reference to the Korean civil defense uniform worn by politicians in times of crisis (such as throughout the COVID-19 pandemic) and which currently serves — in cartoon form — as Chung’s profile picture.

South Korean politicians often wear yellow civil defense uniforms in times of national crisis. Photo by South Korean Presidential Blue House via Getty Images

According to local media reports, Chung spoke in a Clubhouse room for over an hour with fellow Democratic Party of Korea member Jung Cheong-rae. In a public Facebook post yesterday, the prime minister said that “I heard this [app] is ‘hot’ these days so I tried it as a nighttime walk.”

He further said “I was a little startled by the unexpected questions and reactions but the new experience was enjoyable. I think I’ll participate from time to time in the future.” Elaborating, he said “the fact that it’s audio-only and everyone can have a conversation without reserve made me think that it’s a better communication tool than any other social media platforms, especially since currently we’re living in the age of non-face-to-face communication.”

Discussions in the Clubhouse room included questions asking whether it was really him, to more bread-and-butter policy issues like the high price of real estate and physical abuse in the sports world, which has dominated headlines in recent weeks in local media.

While Clubhouse has become something of a fixture for techies and every form of hustle culture connoisseur imaginable, the app has increasingly made forays into politics that are hardly unknown to other social networks.

Miami’s mayor Francis Suarez has been on Clubhouse to sell his city’s potential for the tech industry. San Francisco district attorney Chesa Boudin joined a “debate” on the platform about the future of SF, while NYC mayoral aspirant and all around UBI nerd Andrew Yang joined a discussion about … himself. Meanwhile, Bitcoin aficionado and itinerant Tesla leader Elon Musk has even proposed bringing Vladimir Putin onto Clubhouse for a live fireside chat.

Yet, as the platform expands globally, the challenges to its open and free-wheeling if somewhat moderated conversations are coming under closer scrutiny. China has now blocked Clubhouse within its borders after a brief period of uncensored conversation.

As Clubhouse continues to garner mainstream legitimacy and interest, questions continue to percolate on the future of the app’s success, such as how it will fund creators and continue to thrive once the world opens up after COVID-19.


Source: Tech Crunch

Chief community officer is the new CMO

Community isn’t a single Slack group or event or newsletter. It’s an aggregation of all of these touch points, and includes both customers, eventual customers and one-time users. Despite this nebulous, disconnected reality, companies are paying more attention to various channels as remote work and digital communication powers our days. My recent tweet underscored the chord community strikes even in sectors such as edtech, which often have to sell to fragmented customer bases.

A conversation that I’ve been having over the last week is that startups are finally investing in community in a meaningful way, dedicating actual budgets to community instead of simply stealing a few dollars away from the sales and marketing team.

As one founder told me, “chief community officer is the new CMO.” That piqued my interest, especially because I had just talked to Commsor founder Mac Reddin about his recent funding, a $16 million Series A led by Felicis and Seven Seven Six Ventures.

As the ‘aha’ moment of community continues, Commsor is a solution to help community managers prove that they’re not wasting the budget, and outcomes. Commsor, he says, is the operating system for communities, helping companies distill how their different communities look, and feel, which could eventually trickle down into generating sales leads and revenue. Commsor could pull an insight like, ‘here are three engineers that are using your platform from Google, maybe it’s time to approach Google and ask if they want an enterprise contract.” Finding those sweet spots, and bottoms-up community adopters, is Commsor’s bread and butter.

Commsor, which is still in private beta, says that over the last year there has been a “huge increase” in startups that have a community budget or increase in community budget. To be a startup aiming to disrupt a category that still has a tone of gray in it comes with its own challenges.

Commsor launched C School to help aspiring community managers learn the trade, as well as a fund to back companies in the space. It also posted a memo with signatures from companies like Hopin, Lattice and Notion to show the commitment to defining the community space.

“We are kind of what Customer Success was 10 years ago, or what Revenue Operations was 300 years ago,” Reddin said. “People care about it and there are roles, but there’s still a lot of defining and growth to be done.”

Market map of community tools.

In the rest of this newsletter, we’ll get into early-stage startup competition, the pipeline problem, and Bitcoin breaking barriers. As always, you can find me on Twitter @nmasc_ or e-mail me natasha.m@techcrunch.com. Want Startups Weekly in your inbox every Saturday. Sign up here.

Will your investor put money into a competitor?

When an investor backs a startup, they ideally think that the company will be the winner in said category, whether it’s CBD gummies, financial plumbing or peer-to-peer car-sharing. So, if they place a bet in a competing startup the investment could serve as both a negative signal and a reputation hit.

Here’s what to know, via Alex Wilhelm: As software markets mature, maybe the investing playing field is opening up to investing in competitors? Call it conveniently complementary investments.

Etc: In this week’s Equity episode, we talked about the complexity of competition within startups, and how one firm’s investments seem to all perfectly and conveniently fit into each other. I’ll make you listen to the episode to figure out who, but here’s a hint: Is there a world where Dispo creators track monetization from Clubhouse through Stir?

Equity Podcast icon

Image Credits: TechCrunch

An Olive startup competes with Amazon

Ambitious early-stage founders often have to answer a common question from investors and journalists: What if Facebook, Apple, Amazon, Netflix or Google built your startup? The idea behind the question is figuring out why a founder is specifically and uniquely qualified to solve a problem, even if a behemoth business throws millions of dollars and a team of engineers at it.

Here’s what to know via Jet co-founder Nate Faust: He sold his business to Walmart for $3 billion in 2016, and now he’s back to compete with Amazon with a sustainable e-commerce play. Olive consolidates a shopper’s purchases into a single weekly delivery in a reusable package.

Faust acknowledged that Olive runs counter to the “arms race” between Amazon and other e-commerce services working to deliver purchases as quickly as possible. But he said that the startup’s consumer surveys found that shoppers were willing to wait a little longer in order to get the other benefits.

Etc: If you were wondering when it makes sense to compete with Zoom, these four edtech startups and Google might have some information for you.

Image via Getty Images / alashi

Bust the myth of the pipeline problem

The lack of diversity in Silicon Valley, from the check-writers to the employees, has often been chalked up to the pipeline problem: the idea that there isn’t enough enough diverse, qualified talent to fill roles. But recent research underscores how aged, and flawed, this mindset might be. Reporter Megan Rose Dickey interviewed Dr. Joy Lisi Rankin, a research lead for gender, race and power in artificial intelligence at the AI Now Institute.

Here’s what to know, according to Rankin:

“The pipeline is a way to silo all of that out and say, ‘we just need to get more Black women in tech,’ as opposed to saying, ‘actually, these companies are and have been racist and white supremacist and misogynist, and it’s those institutions and larger societal and global capitalist structures that need to change.”

Rankin adds that transparency around hiring and corporate recruiting could help combat biases and signal important information to talent.

Etc: At TC Sessions: Justice next month, we’ll be talking about how research like this, as well as structures within venture capital, impacts early-stage founders. Speakers include Arlan Hamilton, the founder of Backstage Capital, Brian Brackeen of Lightship Capital, and others. Get your tickets here for $5.

Around TechCrunch

TC Sessions: Justice 2021 kicks off in two weeks

Announcing the TC Early Stage Pitch-Off

Across the week

Seen on TC

Bitcoin breaks the $50,000 barrier as Coinbase’s direct listing looms

Clubhouse has topped 8 million global downloads, per report

YC-backed Queenly launched a marketplace for formalwear

Uber extends work from home policy through mid-September

Why two startups are betting on debt instead of equity

Seen on EC

Pandemic-era growth and SPACS are helping edtech startups graduate early

Investors SPAC push could revapm the private market money game

Dear Sophie: Tips for filing for a green card for my soon-to-be spouse

Why do SaaS companies with usage-based pricing grow faster

Paying $115B for Stripe or $77B for Coinbase might be quite rational

And for dessert, read this piece on how 10 investors predict MaaS, on-demand delivery and EVs will dominate mobility’s post-pandemic future.

See y’all next week,

Natasha

 


Source: Tech Crunch

Original Content podcast: Apple’s ‘Ted Lasso’ is all about relentless optimism

Your enjoyment of “Ted Lasso” — a sports comedy that debuted on Apple TV+ last year — will probably depend on how you respond to the titular football coach played by Jason Sudeikis.

As we discuss on the latest episode of the Original Content podcast, the show’s setup is deliberately over-the-top and ridiculous with Rebecca Walton (Hannah Waddingham) taking ownership of the AFC Richmond football (a.k.a. soccer) team after an acrimonious divorce, then recruiting American football coach Ted Lasso as its new manager, despite his complete ignorance of the game.

Anthony and Jordan found Ted to be charming, and they enjoyed the show’s fish-out-water comedy. Anthony also appreciated some of the more emotional moments later in the season — he’s an easy crier, and “Ted Lasso” definitely made him a little teary-eyed.

Darrell, however, had considerably less patience for the character’s blithe naiveté, comparing it to the similar cluelessness of Netflix’s “Emily in Paris,” and he gave up on the show quickly.

In addition to reviewing the series, we discuss Martin Scorsese’s feelings about the word “content,” and we have some exciting news about the podcast: This will be our last episode on TechCrunch, as Original Content goes independent! So consider subscribing on your favorite podcast app if you’d like to continue listening. (If you’ve already subscribed, there’s no need to do anything.)

You can listen to our review in the player below, subscribe using Apple Podcasts, Spotify, Google Podcasts or your favorite podcast app. If you like the show, please let us know by leaving a review on Apple. You can also follow us on Twitter.

If you’d like to skip ahead, here’s how the episode breaks down:
0:00 Intro
0:26 Podcast news
5:12 “Content” and Martin Scorsese discussion
20:43 “Ted Lasso” review
47:40 “Ted Lasso” spoiler discussion


Source: Tech Crunch

This Week in Apps: Sneak peek at TikTok shopping, new iOS and Android betas, kids’ app Prodigy hit with FTC complaint

Welcome back to This Week in Apps, the weekly TechCrunch series that recaps the latest in mobile OS news, mobile applications and the overall app economy.

The app industry is as hot as ever, with a record 218 billion downloads and $143 billion in global consumer spend in 2020.

Consumers last year also spent 3.5 trillion minutes using apps on Android devices alone. And in the U.S., app usage surged ahead of the time spent watching live TV. Currently, the average American watches 3.7 hours of live TV per day, but now spends four hours per day on their mobile devices.

Apps aren’t just a way to pass idle hours — they’re also a big business. In 2019, mobile-first companies had a combined $544 billion valuation, 6.5x higher than those without a mobile focus. In 2020, investors poured $73 billion in capital into mobile companies — a figure that’s up 27% year-over-year.

This week, we’ve got a first look at one of TikTok’s early e-commerce tests, which involves a program for sellers involving product anchors on videos and the option for affiliate sales. We’re also digging into the new iOS and Android betas, the FTC complaint against math app Prodigy and more.

Top Stories

TikTok tests a new e-commerce experience in Indonesia

The Financial Times recently reported TikTok was preparing to launch a range of new e-commerce experiences in 2021, including the ability for creators to share links to products, support for affiliate sales, and even livestreamed shopping. Now, we’ve got a first look at some of the live tests around e-commerce that TikTok has in progress.

The company recently launched a “Seller University” website aimed at its Indonesian audience, where it details how brands can advertise their products on video. Here, TikTok explains brands have two ways to advertise, either by making their own videos or by working with affiliates.

“If you choose to sell through your personal page, you can then display products via livestreaming or short videos, with product anchors embedded in your content. When customers view your content, they can be redirected to the corresponding product detail page by clicking on the product anchor,” the site explains.

The Seller University also details other information, like how to sign up to be a TikTok seller and what sort of products are prohibited, along with other rules and guidelines.

Image Credits: TikTok

TikTok Sellers have to provide their contact information, including location, phone, email, shop and warehouse location, and other required documentation to be approved. They can then set up a Seller profile, where they can manage other users associated with their account. Once live as a Seller on the app, they’ll have a “TikTok Shop” on the second tab on their profile, which users can view when they visit the page.

When their videos showing their products are viewed, there are “product anchors” embedded in the content. Clicking on these anchors will redirect the viewer to the product detail page where they can transact. In addition, brands can collaborate with TikTok influencers to promote their products through a new “TikTok Affiliate” program.

Image Credits: TikTok

TikTok told TechCrunch the program is a test of its e-commerce solutions in Indonesia, and one of several product tests in the area of e-commerce.

Consumer advocacy groups file FTC complaint against edtech app Prodigy

A coalition of 20 consumer advocacy groups, led by the Campaign for a Commercial-Free Childhood, have filed an FTC complaint against the popular edtech app Prodigy, which offers a math learning app for web and mobile. The app is designed much like modern-day freemium games, with math “battles” designed to improve math skills, grades and test scores.

The complaint alleges a variety of abuses, including how it aggressively pushes kids using the free version provided to schools to nag parents for the paid $59 annual subscription, which includes a richer gaming experience.

The groups also take issue with the app’s in-app rewards and badges — some of which are only available to paid users, including fancier loot boxes — saying these features cause division between those who pay and those who can’t. And it alleges that Prodigy’s claims about educational improvements don’t hold merit.

In response, Prodigy says it takes the concerns seriously, but over 95% of users play the game for free and the business model involving the paid membership is how free access is provided.

“Without this model, we would be required to put all of our educational content behind a paywall, which contradicts our mission of providing full access to fun and engaging math learning,” a company spokesperson said. “The alternative would be to generate revenue via advertising, which is not a model we believe best benefits or protects our users. We never show third-party ads on our platform, nor do we sell or lease any other user information to third parties,” they noted.

The FTC has stepped up its enforcement over how apps targeting children can behave, with a focus on data collection practices and COPPA violations, which has resulted in fines for apps like TikTok and YouTube. This complaint, however, is not about children’s privacy, but rather how they’re being marketed to via edtech.

Weekly News

Platforms: Apple

Apple rolls out iOS 14.5, beta 2. The update includes a new Apple Music interface with the ability to share lyrics on social and use new swipe gestures; new Shortcuts actions for taking screenshots, setting screen orientation switching between cellular data modes, and more; expanded support for iPad privacy features (in relation to shutting off the microphone); and more than 200 new emoji.

The most notable new emoji include the heart on fire, exhaling face, face in clouds, gender options for people with beards and an updated syringe that removes the blood, making it more useful for conversations about the COVID vaccine.

Apple welcomed the teams from 13 app companies in its inaugural cohort for Apple’s Entrepreneur Camp for Black Founders and Developers. The program focuses on building technical skills and designing a great user experience through sessions, hands-on labs, one-on-ones with Apple experts and engineers, and more. VC firm Harlem Capital will also offer mentorship.

Participants include fitness app B3am, news app Black, music app Bar Exam, 3D photos app Film3D, MIDI Controller app FormKey, healthcare app Health Auto Export, gardening app Hologarden, remote learning solution Hubli (beta testing), game Justice Royale, sneaker enthusiast app Kickstroid, nail art app Nailstry, social app Peek: Movies & TV Shows and music app TuneBend.

Platforms: Google

Google launches the first developer preview of Android 12. The update includes new privacy controls; pre-set password complexity levels of high, medium and low; other improved user experience tools and app compatibility improvements; the ability to transcode media into higher-quality formats like the AV1 image format; transitions and animations for notifications, plus the ability to decorate notifications with custom content; enrollment-specific IDs for employee-owned devices; streamlined credential management for unmanaged devices; an improved screenshot editor; better support for multi-channel audio; Project Mainline improvements; and more.

Google’s Play Store adds support for Nearby Sharing. The feature allows users to share apps and updates with nearby Android devices.

Google suspended the Trump 2020 app from the Play Store for non-functionality. The app would either hang upon first launch or immediately reported a server error. Google says the app was in violation of its policies around non-functional apps, but the app can return if it’s fixed.

E-commerce

YouTube says it’s now beta testing a new e-commerce shopping experience in the app that allows creators to market products to fans, who can then buy directly on YouTube. The feature, which aims to compete with TikTok’s growing shopping ambitions, will expand later in 2021 beyond the initial group of creators.

Image Credits: YouTube

Fintech

Robinhood’s CEO Vlad Tenev testified before Congress this week over the GameStop frenzy. Tenev denied helping hedge funds and asked for the SEC to modify trading rules. AOC pointed out that Robinhood isn’t truly free, it’s just hiding the cost from retail investors by subsidizing free trades with payment for order flow. (A percentage of its revenue Tenev ridiculously claimed he couldn’t recall, saying only “it’s over 50%.”)

From the hearing, via CSPAN

Social

TikTok parent ByteDance is exploring a sale of its TikTok operations in India to Bangalore-headquartered Glance, a mobile content platform founded by InMobi founder Naveen Tewari. Glance operates a TikTok rival Roposo, which has seen massive growth since TikTok was banned in India over national security concerns. The two companies — ByteDance and Glance parent InMobi Pte — share an investor with SoftBank, which initiated the talks, per a Bloomberg report.

Instagram is fixing the iMessage bug. Some suspected the issue was related to Apple and Facebook’s ongoing public battles, but Instagram said the problem where Instagram links in iMessage wouldn’t show a preview was just a bug. The company noted a fix will arrive soon.

TikTok inks a multi-year deal with UFC which includes livestreams of pre- and post-fight content, and other behind-the-scenes footage. The content will stream on UFC TikTok accounts including @UFC, @UFCRussia, @UFCBrasil and @UFCEurope.

Douyin, the Chinese version of TikTok, now has 550 million users for its in-app Search feature alone. The app last reported in September it had 600 million daily users, indicating an even larger base of MAUs.

Right-wing social network Parler announced it’s back online for existing users and will re-open to new users next week. The company also has a new interim CEO, Mark Meckler, who previously co-founded the Tea Party Patriots.

Triller is mired in controversy over its MAUs. A Billboard report says the company misrepresented the number of monthly active users it had — 25 million instead of the 50 million it claimed. Triller CEO Mike Lu had said the discrepancies didn’t matter because there’s “no legal definition” for an MAU. After the report came out, Lu denied the company was inflating its numbers. We happen to recall that Triller immediately threatened to sue over a report that it had inflated its downloads last year.

Photos

YouTube star David Dobrik’s photo-sharing app Dispo, backed by a $4 million seed, launched into private beta to a ton of buzz. The app quickly maxed out TestFlight’s 10,000-person limit, instead of being the low-key beta debut the team had expected. Dispo’s gimmick is that users have to wait 24 hours to see the photos they snap.

Messaging

 

Image Credits: WhatsApp

WhatsApp will roll out an in-app banner in an attempt to better explain its new privacy policy. When clicked, users will be directed toward policy information they can review at their leisure ahead of the May 15 deadline to accept the changes.

Streaming & Entertainment

Image Credits: App Annie

Clubhouse has topped 8 million global downloads, 2.6 million of which were in the U.S., according to a new report from App Annie. The report also highlighted the broader impact Clubhouse is having on social audio, as local audio apps are gaining new installs, too.

Global mobile users streamed 935 billion hours of video in 2020, up 40% YoY, says App Annie. The pandemic impacts were clear — users went from 146 billion hours in Q1 2019 to 240 billion in Q4 2020, a 65% rise in two years.

Cameo, the app that connects customers with celebs for paid personalized messages, is said to be raising $100 million, valuing its business at $1 billion, reports Bloomberg Quint. Not coincidentally, Facebook just began testing its Cameo clone, Super.

YouTube reveals its 2021 plans. In a blog post from Chief Product Officer Neal Mohan, YouTube gave a look at coming updates across its suite of apps:

  • YouTube to redesign its YouTube VR app homepage to improve navigation, accessibility and search functionality.
  • YouTube says it will expand its video chapters feature to add chapters automatically and update the watch experience to be more intuitive, including on the tablet.
  • YouTube TV, now with 3 million-plus users, will introduce a paid add-on that will support 4K streaming, DVR for off-line playback and unlimited simultaneous in-home streams.
  • YouTube Kids will add a feature that allows parents to specify the channels and videos their kids are allowed to watch.
  • YouTube will expand its Applause tipping feature to more creators in 2021.
  • YouTube Music will improve playlist creation and make those playlists more discoverable.
  • And as noted above, YouTube is testing an e-commerce feature that lets users check out on the app.
  • YouTube Shorts, an in-app TikTok rival of sorts, will come to the U.S. in March, following its tests in India.

Gaming

Microsoft xCloud, the game streaming service that lets users play Xbox games on Android tablets and phones, has begun testing a web version. In a review by The Verge, the experience is described as similar to the mobile version, with a simple launcher, recommendations, access to cloud games through Xbox Game Pass Ultimate and the ability to resume recently played games.

Apple demanded sensitive data from Valve to aid in its legal battle with Epic Games. The request included things like total yearly sales of apps and in-app products; annual ad revenues from Steam; annual revenues from Steam; annual earnings gross or net from Steam; and more. Apple also wanted the names of all Steam apps, price and IAP, and date range available. Valve, not surprisingly, did not agree to this. PCGamer has the full report.

Epic Games expands its legal fight with Apple to the EU. The Fortnite owner filed a formal antitrust complaint with the European Commission, alleging Apple’s anti-competitive restrictions that have “eliminated competition in app distribution and payments.” Epic Games is also fighting Apple in the U.S., U.K. and Australia.

Stadia layoffs shocked team. Google Stadia, the game streaming service available via Chromecast Ultra, the Chrome browser, ChromeOS tablets and the Stadia mobile app for Android, recently shut down its in-house game development studio, Stadia Games and Entertainment. A report from Kotaku this week indicates how much of a surprise this was to team, as just days before the mass layoffs, leadership was praising staff for their “great progress.”

Health & Fitness

Apple tells developers that only apps submitted by recognized public health authorities will be able to publish “health pass” apps to the App Store. These apps are designed to show someone’s COVID-19 testing and vaccination status. Apple says it will accept apps from government, medical and other credentialed institutions, healthcare providers, laboratories and test kit manufacturers.

Apple promotes iOS health apps to Apple Card holders. In honor of American Heart Month, Apple emailed Apple Card users savings on iOS health apps including Strava, Ten Percent Happier, Sleep Cycle and Lifesum.

U.S. health & fitness apps saw over 405 million installs in 2020, up 22% year-over-year, reports Sensor Tower. The apps, which benefited from gym closures amid COVID, saw $838 million in consumer spend, up 42% YoY. The average age of users also continued climb, demonstrating better retention with older users.

Image Credits: Sensor Tower

A second report from the firm indicated U.S. pharmacy app installs were up 47% as the COVID-19 vaccine began to roll out.

Productivity

Microsoft launched a unified app for iPad that combines Word, PowerPoint, Excel and OneNote into one single app. The app is a free download with in-app subscriptions, starting at $6.99/month. A $69.99/year subscription is also available. Microsoft previously launched unified apps for the iPhone and Android.

Government & Policy

TikTok faces a new series of regulatory complaints in Europe, including unfair terms over its virtual currency, whose exchange rate can be modified by TikTok; unfair terms in relation to copyright, related to TikTok’s ability to redistribute users’ videos without paying them (e.g. for ads); child safety concerns over suggestive content and “hidden marketing” of its branded Hashtag Challenges; and other accusations of misleading data processing and privacy practices.

North Dakota’s Senate votes down the App Store bill that would have forced Apple to allow users to sideload apps on their mobile devices. The bill was funded by the advocacy group Coalition for App Fairness, which includes Epic Games, Spotify, Match Group, Tile and others with a beef against Apple over its commission structure. Similar bills are under consideration in Arizona and Georgia.

Adtech

The Post-IDFA Alliance, which consists of Liftoff, Fyber, Chartboost, InMobi, Vungle and Singular, launched a new “No IDFA? No Problem” resource that aims to help publishers and advertisers navigate the iOS 14 transition.

Security

File sharing app SHAREit, one of the world’s most popular apps, is found to have several security flaws, researchers reported. The vulnerabilities could be abused to leak sensitive user data and “execute arbitrary code” with app permissions.

Funding and M&A

✨ Robinhood rival Public.com raised $220 million just months after its $65 million Series C, as previously reported by TechCrunch. Prior investors returned, including Greycroft, Accel, Tiger Global, Inspired Capital, and others, valuing the business at $1.2 billion.

✨ Robinhood rival Webull raised $150 million in a new round that values the business at over $1 billion. The brokerage was founded by Alibaba alum Wang Anquan and, like Public.com, has benefitted from the exodus of disgruntled Robinhood users, who left over the GameStop debacle.

✨ Math learning app Photomath raised $23 million in Series B funding in a round led by Menlo Ventures. The app, now with 220 million downloads, lets you point your phone at a math problem and it explains the solution.

✨ Live video shopping startup Talkshoplive raised $3 million from Spero Ventures for its live video shopping platform that lets users watch its videos on the web and mobile web — or anywhere else they’re embedded.

✨ Event networking app Grip raised a $13 million Series A, despite the pandemic. The app pivoted last year to support virtual, hybrid and live events, instead of just in-person events.

✨ Mobile gaming startup Artie raised $10 million for its gaming platform that lets users play mobile games without installing an app, from the browser or anywhere links can be shared online. Investors included Zynga founder Mark Pincus, Kevin Durant and Rich Kleiman’s Thirty Five Ventures, Scooter Braun’s Raised In Space, Shutterstock founder Jon Oringer, Tyler and Cameron Winklevoss, Googler Manuel Bronstein and YouTube co-founder Chad Hurley.

✨ Low-code app development service OutSystems raised $150 million in a round led by Abdiel Capital and Tiger Global, valuing the business at $9.5 billion.

✨ Cross-border neobanking app Zolve raised $15 million in a seed round led by Accel and Lightspeed. The app was founded by the Raghunandan G, the founder of ride-hailing firm TaxiForSure, which exited to Ola. It’s aimed at people moving from India to the U.S. or vice versa.

✨ Dating app Jigsaw raised $3.7 million for its app that hides daters’ faces with puzzle pieces in an effort to push users to engage and get to know each other before the reveal. While “face reveals” are popular on social media, a dating app that does this lends itself to objectifying people by not showing the face, as users focus on the daters’ body instead.

Downloads

Outfit

Image Credits: Outfit

TechCrunch this week covered DIY home renovation startup Outfit, which leverages consumers’ mobile devices to help them with their home projects. After submitting information, including dimensions and photos, Outfit’s app offers the customer a step-by-step guide for completing the project, including documenting their space, getting items and tools delivered, a custom to-do list and receiving support while the project is underway.

Hush

Image Credits: Hush

Hush, a recently launched Safari ad blocker for Mac, iPhone and iPad, does more than just block ads. The app also works to block other invasive trackers and those annoying cookie warnings that now pop up everywhere due to GDPR laws. (it actually doesn’t consent or deny the “accept cookies?” requests — it just blocks the scripts and elements on the website. It doesn’t interact with the site or click any buttons.

Unlike some blockers, Hush doesn’t collect your data. It doesn’t log your browser habits or passwords or even collect crash reports. It’s also free, but you can sponsor the developer on GitHub.

Zillow’s update

The updated version of Zillow’s 3D Home app introduced new technology that combines into one interface 3D Home tours, listing photos and AI-generated floor plans. To create the floor plans and home tour, the app uses computer vision and machine learning on panoramic photos the agent or photographer captured using the app and a 360-degree camera. The app also leverages AI to predict things like room dimensions and square footage. Both the home tour and floor plan can then be automatically uploaded to the lists and added to a website, MLS or shared on email/social media.

Due to the pandemic, Zillow 3D Home tours published on for-sale listings increased 255% during 2020 as customers used it as a safer way to tour properties, the company also noted.


Source: Tech Crunch

As the SPAC frenzy continues, questions arise about how much the market can absorb

Another week and the biggest story in a sea of big stories continues to center on SPACs, these blank-check companies that raise capital through IPOs expressly to acquire a privately held company and take it public. But some industry watchers as starting to wonder: Is the party just getting started, with more early guests still trickling in? Have we reached the party’s peak, with the music still thumping? Or did someone just quietly barf in the corner, an indicator it’s time to wrap things up before something worse happens?

It certainly feels like things are in full swing. Just today, B Capital, the venture firm cofounded by Facebook cofounder Eduardo Saverin, registered plans to raise a $300 million SPAC. Mike Cagney, the fintech entrepreneur who founded SoFI and more recently founded Figure, a fintech company in both the home equity and blockchain space, raised $250 million for his SPAC. Even Michael Dell has made the leap, with his family office registering plans this afternoon to raise a $500 million blank-check company.

Altogether, according to Renaissance Capital, 16 blank-check companies raised $3.4 billion this week, and new filers continue to flood into the IPO pipeline, with 45 SPACs submitting initial filings this week (compared with 10 traditional IPO filings). Perhaps it’s no wonder that we’re starting to see headlines like one in Yahoo News just yesterday titled, “Why some SPAC investors may get burned.”

Interestingly, such headlines could gum up the SPAC machine. So argues Ivana Naumovska, an assistant professor at INSEAD, in a new Harvard Business Review piece titled, “The SPAC Bubble is About to Burst.”

Naumovska points to research showing that when more people adopt a practice, it will become increasingly widespread due to growing awareness and legitimacy. Yet when it comes to something that’s more controversial — which it could be argued that SPACs are — outsider concern and skepticism also grows as the practice becomes more widely used. Thus are born headlines like that one in Yahoo Finance.

Naumovska has studied this phenomenon before, focusing on earlier reverse mergers that, as she notes, “surged in the mid-2000s, outnumbering IPOs in some years, and peaked in 2010, before falling off a cliff in 2011.” She says she and fellow researchers collected a plethora of data on the use of reverse mergers and market responses to them, including how the media evaluated such vehicles. Of the 267 articles published between 2001 and 2012, she says, 6 were positive, 148 were neutral, 113 were negative.

Notably and unsurprisingly, the negative articles grew as the number of reverse merger transactions involving firms with relatively low reputations increased. And as the media picked up on these companies, so did regulators, and with investors, regulators, and the media feeding off one another’s signals, the party came to a screeching halt.

Anecdotally, most of the coverage around SPACs right now remains neutral. If business reporters are privately skeptical of SPACs, they are reserving judgment, possibly because save for some highly concerning cases —  like when the electric truck startup Nikola was accused of fraud — there isn’t much to criticize yet.

It’s impossible to judge many of the SPACs raised over the last six months, as they have yet to announce their targets (SPACS have two years from the time they raise funds to zero in on a target, or else give back their IPO proceeds).

The argument that most investors have for creating a SPAC — which is that a lot of so-called unicorn companies are ready to be publicly traded — resonates, too, given how bloated the private market has become.

 

In the meantime, some of the merger deals that critics have long expected would begin to unravel have not, like Virgin Galactic, the space tourism company that kicked off SPAC mania when it went public in the fall of 2019.

Sir Richard Branson founded the company in 2004 in order to fly passengers on suborbital spaceflights, but even after putting off plans yet again to attempt a rocket-powered flight to suborbital space last week, its shares — which have more than doubled since January– remain in the figurative stratosphere. (The company, which reported almost no revenue last year, is currently valued at $12 billion.)

Other offerings haven’t gone quite as smoothly. Clover Health, a health insurance company that, like Virgin Galactic, was taken public via a SPAC organized by famed investor Chamath Palihapitiya, is “facing a confluence of existential threats” to its business, as observed in a deep dive by Forbes.

Among others poking into its business practices are the The Department of Justice, the Securities and Exchange Commission and the short-seller Hindenburg Research, which has accused it of making misleading claims. (Clover has rebutted the allegations, but Forbes says it is still facing at least three class-action lawsuits over its failure to disclose ahead of its IPO that the DOJ was investigating the company.)

“I don’t get it,” said skeptic Steve Jurvetson last month in conversation with this editor of the SPAC frenzy. The veteran venture capitalist, who sits on the board of SpaceX, said there are “some good companies [being taken public]. Don’t get me wrong; they aren’t all fraudulent.” But many are “early-stage venture companies,” he noted, “and they don’t need to meet the forecasting requirements that the SEC normally requires of an IPO, so [SPAC sponsors are] specifically looking for companies that don’t have any operating numbers to show [because they] can make any forecasts they want . . .That’s the whole racket.”

If others agree with Jurvetson, they hesitate to say so publicly. For one thing, plenty of VCs would be happy to see their portfolio companies taken public however possible, including via SPAC. Others who haven’t formed SPACs of their own are reserving the right to consider them down the road.

Ed Sim of Boldstart Ventures in New York is one of few VCs in recent months to say outright, when asked, that his firm isn’t considering raising a SPAC any time soon. “I have zero interest in that honestly,” says Sim. “You can come back to me if you see my name or Boldstart [affiliated] with a SPAC two years from now,” he adds, laughing.

Many more investors stress that when it comes to SPACs, it’s all about who is sponsoring what. Among them is Kevin Mayer, the former Disney exec and, briefly, the CEO of the social network TikTok. In a call yesterday, Mayer advanced the idea that there are “many fewer public companies now than there were 10 years ago, so there is a need for supplying another way to go public.”

Mayer has a vested interest in SPACs. Just yesterday, along with former Disney colleague Tom Staggs, he registered plans for a second SPAC, after it was announced earlier this month that their first SPAC will be used to take public the digital fitness specialist Beachbody. But Mayer also argues that not every SPAC should be judged by the same yardstick.

“Do I think it’s overdone? Sure, everyone and their brother is now getting to a SPAC, so yeah, that does seem a bit ridiculous. But I think . . . the wheat will be separated from the chaff very, very soon.”

It may need to be if SPACs are to endure as a lasting way to pull privately held companies into the public markets.

While the mechanism has won over powerful adherents, working against SPACs are numbers that are starting to trickle in and that don’t look so great.

Last week, for example, Bloomberg Law shared its analysis of the companies that went public as a result of a merger with a SPAC dating back to Jan. 1, 2019 (and for which at least one month of post-merger performance data is available). In it, 14 out of 24 reported a depreciation in value as of one month following the completion of the merger, and one-third of the companies reported a year-to-date depreciation in value.

The number of securities lawsuits filed by SPAC stockholders post-merger is also on the rise, noted the outlet.

Given the astonishing rate at which SPACs are now being formed anyway, the question of whether the phenomenon is sustainable is one that more people are naturally beginning to ask.

For her part, Professor Naumovska thinks she already knows the answer.


Source: Tech Crunch