Month: February 2021

Google today introduced a suite of updates for its online education tools whose adoption and further development have been accelerated by the pandemic, including Google Classroom, Google Meet and the next generation of G Suite for Education, now rebranded as Google Workspace for Education. In total, Google is promising more than 50 new features across its education products, with a focus on meeting educators’ and admins’ needs, in particular, in addition to those of the students.

When Google first introduced Google Classroom, it didn’t set out to create a Learning Management System (LMS), the company says. But during the COVID-19 pandemic, Google found that many educators had begun to use Classroom as the “hub” for their online learning activities. Today, the service is used by over 150 million students, teachers and school admins, up from just 40 million last year.

As a result of the pandemic-prompted adoption and user feedback, Google is introducing a range of new features for Classroom this year, some of which will be made available sooner than others.

To better cater to those who are using Classroom as the hub for online learning, a new marketplace of Classroom “add-ons” will allow teachers later this year to select their favorite edtech tools and content and assign them directly to students, without requiring extra log-ins. Admins will also be able to install these add-ons for other teachers in their domains.

Also later this year, admins will be able to populate classes in advance with Student Information System (SIS) roster syncing and, for select SIS customers, students’ grades from Classroom will be able to be exported directly to the SIS. Additional logging, including Classroom audit logs (to see things like student removals or who archived a class), as well as Classroom activity logs (to check on adoption and engagement) will be available soon.

When students attend in-person school, teachers can easily notice when a student is falling behind. A new set of Classroom tools aims to do the same for virtual learning, as well. With the new student engagement tracking feature, teachers will be able to see relevant stats about how students are interacting with Classroom, like which students submitted assignments on a given day or commented on a post, for example.

Other tools will tackle the realities of working from home, where internet connections aren’t always reliable, or — for some low-income students — not available at all. With an updated Classroom Android app, students will be able to start their work offline, review assignments, open Drive attachments and write in Google Docs without an internet connection. The work will sync when a connection is again available. And when students upload assignments by taking a photo, new tools will allow students to combine photos into a single document, crop and rotate images and adjust the lighting.

Classroom will also gain support for rich text formatting — like bold, italics, underline and adding bullets across web, iOS and Android.

Originality reports, which help to detect plagiarism, will be available soon in 15 languages, including English, Spanish, Portuguese, Norwegian, Swedish, French, Italian, Indonesian, Japanese, Finnish, German, Korean, Danish, Malaysian and Hindi.

And Google’s own free, introductory computer science curriculum, CS First, is immediately available in Classroom.

Beyond Classroom itself, Google Meet is also being updated with the needs of educators in mind.

One must-have new feature, rolling out over the next few weeks, is a “mute all” button to give control of the classroom back to teachers. In April, teachers will also be able to control when a student can unmute themselves, as well.

Other moderation controls will roll out this year, too, including controls over who can join meetings, chat or share their screen from their iOS and Android devices. Policies over who can join video calls will be able to be set by admins in April, as well, enabling rules around student-to-student connections across districts, professional development opportunities for teachers, external speakers visiting a class and more. Students will also not be able to join Meets generated from Classroom until their teacher has arrived. Teachers, meanwhile, will be made meeting hosts so multiple teachers can share the load of managing classes.

Google Meet is adding engagement and inclusivity features for students, too. Students will be able to select emoji skin tones to represent them and react in class with emoji, which teachers will be able to control.

Finally, Google’s “G Suite for Education,” which includes Classroom, Meet, Gmail, Calendar, Drive, Docs, Sheets, Slides and more, will be rebranded as Google Workspace for Education. The tools themselves, now used by 170 million students and educators globally, won’t change. But the set will be available in four editions instead of just two to better accommodate a wider variety of needs.

The free version will be rebranded Google Workspace for Education Fundamentals, and will remain largely the same. The paid version, meanwhile, will become available in three tiers: Google Workspace for Education Standard and Google Workspace for Education Plus, as well as the Teaching and Learning Upgrade, which can be added on to Fundamentals or Standard to provide video communication in Google Meet, and other Classroom tools, like originality reports.

Standard has everything in Fundamentals, in addition to enhanced security through Security Center, audit logs and advanced mobile management. Plus has everything in the three other versions, as well as advanced security and analytics, teaching and learning capabilities, and more.

Fundamentals and Plus are available today and the others will go live April 14, 2021. Those who already have G Suite for Enterprise for Education will be upgraded to Education Plus.

Related to these changes, the storage model will be updated to a new, pooled storage option that aims to better allocate storage resources across educational institutions. The new model offers schools and universities a baseline of 100 TB of pooled storage shared by all users, which goes into effect for current customers in July 2022, and will be effective for new customers in 2022. Google says less than 1% of institutions will be impacted by the updated model, whose baseline supports over 100 million documents or 8 million presentations or 400,000 hours of video, to give an idea of size.

The company plans several updates for its Google Workspace for Education product line in the weeks to come, including saved drafts in Google Forms (in Fundamentals) Google Meet meeting transcripts (in the Teaching and Learning Upgrade) and more.

Outside of software product updates, Google is launching over 40 new Chromebooks, including a set of “Always Connected” branded devices that have an LTE connectivity option built in. Chrome’s screen reader, ChromeVox, has also been improved with new tutorials, the ability to search ChromeVox menus and voice switching that automatically changes the screen reader’s voice based on the language of the text.

Parents, who are now participating in their child’s online learning in a number of ways, will be able to add their child’s Google Workspace for Education account to their child’s personal account with Family Link — Google’s parental control software. That means kids can still log into their school apps and accounts, while parents ensure they stay focused on learning by restricting other apps and overall device usage.

Source: Tech Crunch

Jeff Chen has a pithy pitch for his new startup Taste: “We made the Instagram of nice food.”

In other words, just as Instagram made it easy for regular smartphone users to look like talented photographers, Taste makes it easy for customers to prepare impressive meals at home.

That’s because the real preparation is being done by fine-dining restaurants — Chen told me there are 16 Michelin-starred and Michelin-rated restaurants currently on the platform — whose food doesn’t translate easily to a delivery or takeout experience. Taste offers “dinner kits,” which Chen said are neither standard takeout (where everything has been fully prepared but doesn’t necessarily travel well) or a regular meal kit (where “everything is separate and raw”).

Instead, he suggested Taste’s dinner kits are “this in-between thing” where the food is mostly, but not entirely, prepared in advance, allowing customers to “heat and assemble much faster.”

For example, when I tried out Taste last week, my girlfriend and I received three-course meals from Intersect by Lexus and its “restaurant in residence” The Grey. A couple of the (delicious) courses and sides had to be heated in the oven or the microwave for five, 10 or 20 minutes, but there was no real prep or cooking required — the real work was cleaning up afterward.

Even the packaging was impressive (if a little overwhelming), with a large, fancy box for each kit, and then individual packages for each course, plus a separate package for spices. There are optional wine pairings, and some restaurants will also provide plating instructions and a Spotify playlist for the meal.

Taste — which is part of the winter 2021 batch of startups at Y Combinator — is currently New York City-only, where it works with restaurants including Dirt Candy, Meadowsweet and the Musket Room. As you might expect, these kits cost more than your standard dinner delivery. Many of them are in the $60-to-$100 per person range, although there are also dinners below $40, as well as a la carte options.

Chen (who sold his last startup Joyride to Google) said that he and his co-founder Daryl Sew have been excited to help New York City chefs reinvent their offerings for delivery and weather the pandemic.

“We also do a very key thing, which is pre-ordering and batching for the restaurant,” he added. “When a restaurant works with Taste, all the orders come in two days before to the restaurant, and we pick it up at designated times, which helps tremendously with capacity lift.”

And while Taste might seem particularly appealing now, when indoor fine dining options are either illegal, unsafe or transformed by social distancing and mask-wearing, Chen anticipates healthy demand even after the pandemic. After all, he suggested that before COVID-19, there were many people — busy parents, for example, or people who work long hours — who felt like they couldn’t take advantage of these restaurants as often as they wanted, or at all.

“Everything is getting moved into the home,” he said. “Movies are getting moved into the home with Netflix, workouts are getting moved into the home with Peloton and Tonal, and now we’re going to move nice dining experiences into the home.”

Source: Tech Crunch

Australian Facebook users will be forced to go elsewhere to read news after the company announced Wednesday that they will be restricting users in the country from sharing or viewing news links on the platform. The drastic move follows debate on proposed legislation from the Australian government that seeks to push internet platforms — with a particular focus on advertising giants Facebook and Google — to pay news publishers directly for access to share their content.

Pulling back entirely was a nuclear option for Facebook which had previously floated the possibility. In a blog post, the company sought to minimize the material impact of the decision to Facebook’s bottom line, while emphasizing what the move will cost users in Australia and around the globe. The company disclosed that just 4% of the content in Australian users’ feeds was news, though the platform did not break out other engagement metrics tied to news consumption.

In their post, Facebook sought to drive a distinction between how news content was shared on Facebook by users while content is algorithmically curated by Google inside their search product. “Google Search is inextricably intertwined with news and publishers do not voluntarily provide their content,” William Easton, Facebook’s managing director for the region, wrote. “On the other hand, publishers willingly choose to post news on Facebook, as it allows them to sell more subscriptions, grow their audiences and increase advertising revenue.”

Google has already begun working with publishers to drive lump sum payments so that they continue to surface news content in the country, striking a deal Wednesday with Rupert Murdoch’s News Corp, despite their own earlier threats to shut down in Australia. Facebook’s action has ramifications for global users outside Australia who will be unable to share links on the platform to news publications based in the country.

This legislation is an aggressive example of regional legislation having the potential to drive global change for how internet platforms continue to operate. It’s clear that plenty of other countries are watching this saga play out. Facebook taking a hard line approach while Google seeks to strike private deals to stay active showcases different approaches from very different platforms being forced to reckon with how they operate in the future.

Source: Tech Crunch

When you’re just starting out building your company, there’s obviously a lot that can go wrong. Especially if you’re a first-time founder (but even if you’re an experienced serial entrepreneur), it can be hard to spot the potential pitfalls that might lead you astray before you even really get rolling. That’s why we’re thrilled to have Fuel Capital General Partner Leah Solivan joining us at TechCrunch Early Stage – Operations and Fundraising on April 1 & 2 for a discussion about how to avoid making some of the biggest mistakes early in your founding journey.

Solivan brings her keen insight as an early-stage investor who has invested in and helped many early-stage companies spanning consumer tech, marketplaces, hardware and retail — but also her eight years of experience leading TaskRabbit, the startup she founded and led to a successful exit when it was acquired by IKEA in 2017. Between her time as an operator building a successful business and raising more than $50 million in venture funding, and her nearly four years investing and helping other founders build companies with Fuel, Solivan has unparalleled perspective on how to avoid common company-building problems early on.

At TC Early Stage this year, our two-day virtual event focused on entrepreneurs turning their startup dreams into reality, we’re focusing on both operations and fundraising, with a variety of top speakers ranging from investors, to accelerator managers, to subject-matter experts in key roles that startups need to invest in early on. The fully virtual event will include not only virtual panel discussions and interviews like our chat with Solivan, but also plenty of networking and opportunities for audience participation with our world-class speakers and guests.

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Source: Tech Crunch

Toxic culture, deadly conspiracies and organized hate have exploded online in recent years. We’ll discuss how much responsibility social networks have in the rise of these phenomena and how to build healthy online communities that make society better, not worse at TechCrunch Sessions: Justice on March 3.

Join us for a wide-ranging discussion with Rashad Robinson, Jesse Lehrich and Naj Austin that explores what needs to change to make social networks more just, healthy environments rather than dangerous echo chambers that amplify society’s ills.

Naj Austin is the founder and CEO of Somewhere Good and Ethel’s Club. She has spent her career building digital and physical products that make the world a more intersectional and equitable space. She was named one of Inc. magazine’s 100 Female Founders transforming America, a HuffPost Culture Shifter of 2020 and Time Out New York’s 2020 list of women making NYC better.

Jesse Lehrich is a co-founder of Accountable Tech. He has a decade of experience in political communications and issue advocacy, including serving as the foreign policy spokesman for Hillary Clinton’s 2016 presidential campaign, where he was part of the team managing the response to Russia’s information warfare operation.

Rashad Robinson is the president of Color Of Change, a leading racial justice organization driven by more than 7.2 million members who are building power for Black communities. Color Of Change uses innovative strategies to bring about systemic change in the industries that affect Black people’s lives: Silicon Valley, Wall Street, Hollywood, Washington, corporate board rooms, local prosecutor offices, state capitol buildings and city halls around the country.

Under Rashad’s leadership, Color Of Change designs and implements winning strategies for racial justice, among them: forcing corporations to stop supporting Trump initiatives and white nationalists; framing net neutrality as a civil rights issue; holding local prosecutors accountable to end mass incarceration, police violence and financial exploitation across the justice system; forcing over 100 corporations to abandon ALEC, the secretive right-wing policy shop; changing representations of race and racism in Hollywood; moving Airbnb, Google and Facebook to implement anti-racist initiatives; and forcing Bill O’Reilly off the air.

Be sure to join us for this conversation and much more at TechCrunch Sessions: Justice on March 3.

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Source: Tech Crunch

Reentering society after having been incarcerated by the criminal justice system can be daunting. Advances in technology and the continued, unchecked march of capitalism place obstacles in paths that can generally be difficult to overcome.

Fortunately for these returning citizens there are a variety of programs and resources designed to help get them up to speed. One such organization, The Last Mile, aims to help incarcerated folks learn skills so that they have a shot to get jobs after they reenter society. Some companies, like Slack, have committed to hiring returned citizens.

At TechCrunch Sessions: Justice on March 3, we’ll examine the importance of opportunities for returning citizens upon release from incarceration with a panel of people working in this important transition space. Joining us for the virtual discussion will be Aly Tamboura, strategic advisor at the newly formed Justice Accelerator Fund; Jason Jones, remote instruction manager for The Last Mile; and Deepti Rohatgi, head of Slack for Good and Public Affairs.

Aly Tamboura graduated from The Last Mile program while at San Quentin. Until recently, Tamboura was a manager in the Criminal Justice Reform Program at the Chan Zuckerberg Initiative, where he helped to guide the organization toward one of its stated goals, to reform the American criminal justice system. Just last week, the Justice Accelerator Fund announced that Tamboura joined the grant-making organization as its first strategic advisor. Tamboura will work alongside Founder and Executive Director Ana Zamora to “operationalize the fund and launch its first grant-making strategy later this year.”

Jason Jones also graduated from The Last Mile in 2018. Upon his release from San Quentin, he joined the organization as its remote instruction manager. He is a web developer and volunteers at West Oakland’s McClymonds High School teaching coding.

Slack decided to build its own take on programs like The Last Mile with Next Chapter, which helps train up formerly incarcerated individuals for jobs in tech and has hired a few itself. Deepti Rohatgi leads Slack for Good, which developed the program, though other companies have signed on to give it a try.

Join us on March 3 at TC Sessions: Justice to hear from Tamboura, Jones and Rohatgi about how the ability to start from a place of strength can help set folks up for success, as well as what the tech industry can do to help foster this environment. You can get your $5 ticket here.

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Source: Tech Crunch

Efficient and cost-effective vaccine distribution remains one of the biggest challenges of 2021, so it’s no surprise that startup Notable Health wants to use their automation platform to help. Initially started to address the nearly $250 billion annual administrative costs in healthcare, Notable Health launched in 2017 to use automation to replace time-consuming and repetitive simple tasks in health industry admin. In early January of this year, they announced plans to use that technology as a way to help manage vaccine distribution.

“As a physician, I saw firsthand that with any patient encounter, there are 90 steps or touch points that need to occur,” said Notable Health Medical Director Muthu Alagappan in an interview. “It’s our hypothesis that the vast majority of those points can be automated.”

Notable Health’s core technology is a platform that uses robotic process automation (RPA), natural language processing (NLP) and machine learning to find eligible patients for the COVID-19 vaccine. Combined with data provided by hospital systems’ electronic health records, the platform helps those qualified to receive the vaccine set up appointments and guides them to other relevant educational resources.

“By leveraging intelligent automation to identify, outreach, educate and triage patients, health systems can develop efficient and equitable vaccine distribution workflows,” said Notable Health strategic advisor and Biden Transition COVID-19 Advisory Board Member Dr. Ezekiel Emanuel, in a press release.

Making vaccine appointments has been especially difficult for older Americans, many of whom have reportedly struggled with navigating scheduling websites. Alagappan sees that as a design problem. “Technology often gets a bad reputation, because it’s hampered by the many bad technology experiences that are out there,” he said.

Instead, he thinks Notable Health has kept the user in mind through a more simplified approach, asking users only for basic and easy-to-remember information through a text message link. “It’s that emphasis on user-centric design that I think has allowed us to still have really good engagement rates even with older populations,” he said.

While the startup’s platform will likely help hospitals and health systems develop a more efficient approach to vaccinations, its use of RPA and NLP holds promise for future optimization in healthcare. Leaders of similar technology in other industries have already gone on to have multibillion dollar valuations and continue to attract investors’ interest.

Artificial intelligence is expected to grow in healthcare over the next several years, but Alagappan argues that combining that with other, more readily available intelligent technologies is also an important step toward improved care. “When we say intelligent automation, we’re really referring to the marriage of two concepts: artificial intelligence — which is knowing what to do — and robotic process automation — which is knowing how to do it,” he said. That dual approach is what he says allows Notable Health to bypass administrative bottlenecks in healthcare, instructing bots to carry out those tasks in an efficient and adaptable way.

So far, Notable Health has worked with several hospital systems across multiple states in using their platform for vaccine distribution and scheduling, and are now using the platform to reach out to tens of thousands of patients per day.

Source: Tech Crunch

TechCrunch is excited to announce that Zoom chief revenue officer (CRO) Ryan Azus is joining us at TechCrunch Early Stage on April 1.

Azus has worked at Cisco, RingCentral and most recently Zoom. In his previous roles he held a number of sales titles, including his final role at RingCentral where he was its executive vice president of global sales and services.

Zoom needs little introduction, having crossed over from enterprise software success story to consumer phenomenon during the COVID-19 pandemic, during which time companies, groups, individuals and families leaned on the video chat provider to stay in touch.

Azus has been at the helm of Zoom’s money engine since mid-2019, which means that he has sat atop it during one of the most impressive periods of sales growth at any software company — ever.

So we’re glad that he’ll be at TC Early Stage this year, where we’ll pepper him with questions. Bring your own, of course, as we’ll be reserving around half our time for audience Q&A.

But the TechCrunch crew has a plethora of things we want to chat about too, including the importance of bottom-up sales during the pandemic, especially in contrast to the more traditional sales bullpen model that many startups have historically used; how to balance self-service sales and human-powered sales at a tech company that presents both options to customers, and their relative strength in 2021; changes to sales incentive metrics at Zoom over time from which startups might be able to learn; and how to maintain order and culture in a quickly scaling, remote sales organization.

We’re also curious how Zoom managed to adapt to the pandemic itself, like how long it took the company to reach full-strength from a sales perspective as it moved to remote work and customers that were also out of the office. The simple answer is that his company simply used more of its own product, but there’s more to the story that we want to hear.

Often at TechCrunch events we round up a cadre of executives from well-known technology companies and then hammer them for news. Early Stage is a bit different, focusing instead on extracting knowledge, tips and what-pitfalls-to-avoid from tech folks interested in helping startups do more, more quickly.

Azus won’t be coming alone. Bucky Moore from Kleiner will be in the house, along with Neal Sales-Griffin (a managing director at Techstars) and Eghosa Omoigui (a managing general partner at EchoVC Partners). The list goes on, as you can see here. (We’re also having a big pitch-off, so make sure to come to both days of the event.)

TC Early Stage continues TechCrunch’s recent spate of virtual events, so no matter where you are, you can tune in and learn. Register today to take advantage of early-bird pricing, don’t forget to bring your best questions, and we’ll see you in early April!

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Source: Tech Crunch