This Week in Apps: Apple’s iPhone event, App Annie hit with securities fraud, OpenSea goes mobile

Welcome back to This Week in Apps, the weekly TechCrunch series that recaps the latest in mobile OS news, mobile applications and the overall app economy.

The app industry continues to grow, with a record 218 billion downloads and $143 billion in global consumer spend in 2020. Consumers last year also spent 3.5 trillion minutes using apps on Android devices alone. And in the U.S., app usage surged ahead of the time spent watching live TV. Currently, the average American watches 3.7 hours of live TV per day, but now spends four hours per day on their mobile devices.

Apps aren’t just a way to pass idle hours — they’re also a big business. In 2019, mobile-first companies had a combined $544 billion valuation, 6.5x higher than those without a mobile focus. In 2020, investors poured $73 billion in capital into mobile companies — a figure that’s up 27% year-over-year.

This Week in Apps offers a way to keep up with this fast-moving industry in one place, with the latest from the world of apps, including news, updates, startup fundings, mergers and acquisitions, and suggestions about new apps and games to try, too.

Do you want This Week in Apps in your inbox every Saturday? Sign up here: techcrunch.com/newsletters

Top Stories

Apple Event wrap-up

It’s official, new iPhones are here. But everyone is talking about the iPad mini instead.

(Photo by Brooks Kraft/Apple Inc.)

Apple this week introduced its updated iPhone 13 lineup, which includes iPhone 13 in pretty new shades, an iPhone mini, and the more powerful iPhone 13 Pro and Pro Max. Consumers may care most about the battery life improvements — 1.5 hours longer on iPhone 13 mini and iPhone 13 Pro; 2.5 hours more on iPhone 13 and Pro Max, compared with their respective iPhone 12 models. Cameras got a decent upgrade, powered by the A15 Bionic, which enables additions like “Cinematic Mode” (a mode that allows you to change focus between subjects). Plus, Pro models can do macro photography and now include support for ProRes video recording at 1080p 30 fps with the 128GB storage option and up to 4K 30 fps with 256GB, 512GB and 1TB storage options. (Yes, there’s a 1TB iPhone now, and no more 64GB models. Hooray!)

Image Credits: Apple

The bigger news in terms of hardware, however, was the iPad mini ($499+), aka the BIG iPhone, which got a significant update. The new device has an 8.3-inch display, front and rear-facing 12-megapixel cameras, 80% faster performance with the A15 Bionic, 40% faster CPU, support for 5G, and it adds a USB-C port and a relocated Touch ID that’s now on the top button. It also now supports Center Stage and Apple Pencil (2nd generation.) It’s also available in new finishes: space gray, pink, purple and starlight.

Apple noted there are more than 1 million apps designed specifically for iPad devices. The full App Store has 2.22 million or more, according to various estimates. A popular and affordable iPad mini could encourage more development beyond the iPhone.

Other announcements included a new standard iPad with spec bumps, a new Apple Watch Series 7 with a slightly bigger screen and fall detection for cyclists, an updated Fitness+ with Pilates and meditation, and a nifty MagSafe Wallet that will track the location where it was separated from your iPhone.

Apple sherlocks Watch keyboard apps

Image Credits: FlickType

Frustrated iOS developer Kosta Eleftheriou, who is already engaging in a legal battle with Apple over money lost to App Store scams and other matters, couldn’t hold back his frustration when he saw Apple announce its new Apple Watch Series 7 would now sport a familiar-looking keyboard. Eleftheriou’s own FlickType keyboard app for Apple Watch was repeatedly rejected from the App Store for months on end, causing a lengthy delay in getting his app to market. The developer also claims to have had conversations with Apple execs about his keyboard app, which he says was once even considered an acquisition target.

Apple’s position on the matter is that it had to remove Eleftheriou’s app due to guidelines it had at the time prohibiting keyboard extensions, which the company had on the books due to what it believed would offer a poor consumer experience on earlier versions of Apple Watch, which had a smaller screen. These guidelines were later dropped once Apple learned of the app’s accessibility functions, which allowed the app to be published.

One question — which would have to either be worked out through the discovery process in court or through some sort of congressional investigation — is how long Apple had a Watch keyboard design on its product roadmap? Was Apple rejecting a third-party Watch keyboard app (and others like it, to be clear) over this purported “poor experience” at a time when Apple was actively designing its own keyboard UI? And how could there be a corporate firewall in place between App Store review activity and the company’s own plans, if Apple was considering an acquisition of FlickType at the time, as the lawsuit alleges?

Eleftheriou has a difficult path ahead of him going up against Apple’s legal team, but he’s more motivated than ever now. “See you in court, @Apple” he tweeted after the Watch reveal.

App Annie charged with securities fraud

The U.S. Securities and Exchange Commission (SEC) charged App Annie, as well as its co-founder and former CEO and Chairman Bertrand Schmitt, with securities fraud. App Annie and Schmitt have agreed to pay over $10 million to settle the fraud charges which are related to “deceptive practices and making material misrepresentations about how App Annie’s alternative data was derived,” the SEC said. The charges have to do with how App Annie used non-aggregated and non-anonymized data to alter its model-generated estimates to be more accurate, while telling trading firms that protections were in place against the misuse of confidential data. (More details and the full complaint can be read here on TechCrunch.)

In response to the bombshell news, one competitor has spoken up. Apptopia co-founder and CEO Jonathan Kay wrote about how his firm took the time to build the company and data estimates “the right way,” which is why some of its estimates in the past hadn’t been accurate. (It wasn’t cheating the system.) This proved to be the better strategy. “We did not take shortcuts to spur breakneck scale; oftentimes founders feel the pressure to do so to meet unrealistic Board, VC or Market expectations. We haven’t and we don’t,” he said.

Meanwhile, Appfigures shared a similar sentiment, adding they were disappointed to hear the news and hoped the actions didn’t erode trust in the industry. “Strict privacy has been one of our founding principles and has served our users and us well for 12 years. We believe the trust of our users is our most valuable asset,” their statement read.

Weekly News

Platforms: Apple

  • The Epic Games/Apple lawsuit will drag on. After last week’s ruling, which will now allow developers to add to iOS apps links to their website and other ways to pay, Epic said it would appeal. The Fortnite maker wanted Apple to be dubbed a monopolist, which would force iOS to be opened up to alternative app stores, like its own, or at least allow side-loading. But the judge said Apple’s success was “not illegal.”
  • Developers were invited to submit their iOS 15, iPadOS 15, tvOS 15 and watchOS 8 apps to the App Store, ahead of the public launch on Monday.
  • Apple introduced new marketing tools for app developers. Developers can now create custom marketing assets, including banners and images, to promote apps across social media and elsewhere. To get started, you select an app and a template, then customize the design and add present messages. The assets will be immediately available in the right sizes and can be shared with short links or codes that direct users to the App Store product page.

Image Credits: Apple

Android Updates

  • A leaked document points toward an Android 12 release date of October 4th. The document informs OEM partners when to stop approving builds for prior versions of Android.
  • Meanwhile, Samsung released an Android 12 beta to Galaxy S21 owners. The beta is for Samsung’s One UI 4, its version of Android, and arrives on September 14 — the same day Apple announced the iPhone 13.
  • Google announced it would port a privacy-focused feature from Android 11 to older phones running Android 6 and higher. The feature automatically restricts apps’ permissions to sensitive phone features, like the storage or camera, if the app hasn’t been used for several months.
  • Google delivered the first five stable Jetpack Wear OS libraries (wear, wear-input, wear-ongoing, wear-phone-interactions and wear-remote-interaction), to help developers build high-quality Wear OS apps. The company recently updated the Android Jetpack Wear OS libraries as well.
  • Google invited users to join its Pixel Superfans group, which was previously kept under wraps. The pilot program provides insider access and a VIP experience, including access to a private Facebook Group, and perks like private Q&As and events, opportunities to share ideas with the Google team, limited-edition swag and more to come.

Augmented Reality

Image Credits: Snap

  • Snapchat launched a new global portal Lens in partnership with Sotheby’s and the Estate of Christo. The Lens, “The Last Christo: Original Works for The Arc de Triomphe,” overlays Snap’s AR onto Christo’s work to give viewers an entirely new experience of the installation. The experience will also come to Snap’s main Camera and the Snap Map early next week.

Fintech

MassMutual will have to pay a $4 million fine as part of a settlement with Massachusetts regulators involving the conduct of former employee Keith Gill, also an online trader who goes by “Roaring Kitty.” Gill was heavily involved with the GameStop meme-stock drama from earlier this year. The stock was a favorite with day traders on Reddit’s WallStreetBets message board. Trading app Robinhood had restricted the trading of this and other meme stocks, leading to a congressional investigation.

Social

Image Credits: Twitter

  • Twitter Super Follows have only generated around $6,000 in the U.S. in the first two weeks the feature has been live across the U.S. and Canada. Canadian in-app revenue was around $600. Some small portion may be attributed to Ticketed Space, so true adoption figures may be even lower. Fewer than 100 creators in the U.S. have been offered access to Super Follows, which is impacting these figures. But all iOS users in these markets are able to subscribe to the participating creators.
  • A Dept. of Homeland Security report warned law enforcement agencies that domestic extremists had used TikTok to recruit people to their causes and share tactical guidance in the lead up the January 6 attack on the U.S. Capitol.
  • TikTok blocked content related to the “devious licks” viral challenge which was encouraging students to create havoc at schools by stealing things, including soap dispensers, hand sanitizer, COVID test kits, bathroom sinks and doors, classroom tech and more. As a result, schools across the U.S. have locked down access to bathroom facilities.
  • A Facebook whistleblower has shared a damning set of internal docs with The Wall Street Journal, including how Instagram’s own internal research indicated how the app impacted teenage girls’ mental health over body image, leading them to have, in some cases higher rates of depression, anxiety and suicidal thoughts. Following the news, Senators Marsha Blackburn (R-TN) and Richard Blumenthal (D-CT) announced a probe into Facebook’s lack of transparency around its internal research.
  • As news of Instagram’s impact on teens leaked, TikTok added more mental health resources of its own, including a “well-being guide” in its Safety Center, a primer on eating disorders, expanded search interventions and opt-in viewing screens on potentially triggering searches.
  • LinkedIn announced a $25 million creator fund ahead of its plans to test a Clubhouse-style audio feature.
  • Snap hired Jacqueline Beauchere, the chief online safety officer at Microsoft, to be its first-ever global head of platform safety. In her role, Beauchere will advise the company’s decisions on policies, guidelines, features and tools focused on safety and well-being.

Messaging

  • The beta version of the Signal for Android app expanded its privacy-focused crypto payments feature first introduced in April. The feature, MobileCoin, was previously only available in the U.K. It’s now offered in Switzerland, France and Germany. The app saw a few other design tweaks as well.
  • WhatsApp launched the first test of a public directory for businesses within its app, starting in São Paulo, Brazil. The feature allows users to find shops and services through a directory in the app, which could then kick off their mobile commerce transactions.
  • A report from The Financial Times (non-paywalled summary here) details how the Telegram app has exploded as a hub for cybercriminals who buy and sell stolen data and hacking tools. One channel featuring data dumps had more than 47,000 subscribers before being shut down.
  • Emarketer reports the number of monthly messaging app users worldwide will rise 6.1%, to 3.09 billion, in 2021. This is a deceleration of growth from 2020, when the number grew nearly 14%, but an increase from a pre-pandemic estimate of 5.5% growth. By 2024, the firm predicts more than three-fourths of internet users will use a mobile messaging app.

Image Credits: eMarketer

Dating

  • Tinder announced it’s rolling out video profiles to more markets across Europe, Asia and Latin America. The feature was first introduced to a handful of countries earlier this year, allowing users to express themselves using video instead of just photos.

Image Credits: Tinder

Streaming & Entertainment

  • Jeffrey Katzenberg’s failed streaming app Quibi settled its lawsuit with interactive video firm Eko, which alleged Quibi had infringed on its patents. Both parties have agreed to dismiss their legal claims, and QBI Holdings LLC, which holds the remaining Quibi assets, will transfer the intellectual property and technology for its “Turnstyle” mobile-video viewing feature to Eko.
  • Clubhouse hired a head of News from NPR, Nina Gregory, to help it build out publisher relationships. Gregory led NPR’s Arts Desk for the last seven years.
  • Apple announced new streaming partners for its upcoming iOS 15 SharePlay feature that allows for co-watching content through FaceTime. At WWDC, Apple said the feature would work with video apps Apple TV+, Disney+, HBO Max+, ESPN+ Paramount+, Pluto TV, NBA App, Twitch and TikTok. This week Apple said it was adding STARZ, BET+, TV Everywhere Apps from ViacomCBS (MTV, Paramount Network, & Comedy Comedy Central), and Chinese streaming service Youku. On the music side, it’s adding Spotify, TuneIn and SoundCloud, which join Apple Music.
  • Apple’s Shazam app announced it has been used in the iOS Control Center over 1 billion times. The company previously noted it had passed one billion songs being recognized every month in June 2021. Both metrics paint a picture of the massive traction Apple’s first-party apps can gain based on their platform advantage.
  • Celeb-to-fan connections app Cameo adds a new feature, Cameo Calls, that aims to digitize the fan “meet-and-greet” experience. At launch, fans can now connect with over 500 celebs for one-on-one, face-to-face calls by buying a ticket from their phone. The talent sets the pricing, which averages up to $31 minutes per call.

Gaming

Image Credits: Sensor Tower

  • U.S. mobile casino game spending grew by 16.4% to $4.8 billion during the last 12 months, according to a new Sensor Tower report. The No. 1 title from September 1, 2020 to August 31, 2021 was Coin Master from Moon Active, which generated $650.5 million. This was followed by Bingo Blitz from Playtika, then Slotomania from Playtika.
  • Zynga announced ReVamp, the first “social deception” gaming title on Snapchat. The vampire-themed, multiplayer game is a spin on “Among Us,” as players work to unveil the imposter. The game takes place inside an old mansion where players have to complete renovation tasks, while the vampire players must avoid suspicion.

Productivity

Image Credits: Google

Health & Fitness

  • The FTC warned health apps, like those tracking fitness or menstrual cycles, to notify consumers impacted by data breaches. The Commission voted 3-2 to clarify that health apps were included in the agency’s 2009 Health Breach Notification Rule, which required vendors to notify customers of data breaches.

Travel

  • Downloads of top Travel apps in the U.S. reached 61.4 million on Apple’s App Store and 23.8 million on Google Play in Q2 2021, according to a new report by Sensor Tower. This represented the highest number of quarterly downloads since the outbreak of COVID-19.

Image Credits: Sensor Tower

Government & Policy

  • Russia was considering fining Google and Apple over their hosting of a tactical voting app from opposition leader Alexei Navalny, but the “Smart Voting” app was removed by both stores. The companies had previously been warned to remove the app over claims of “election interference.” Apple’s upcoming iCloud Private Relay privacy feature also won’t be available in Russia, a support document recently noted in an update.
  • Ireland’s Data Protection Commission (DPC) said it has opened two investigations into the video-sharing platform TikTok. The first covers how TikTok handles children’s data and whether it complies with Europe’s General Data Protection Regulation. The DPC will also examine TikTok’s transfers of personal data to China.
  • South Korea fined Google $177 million for blocking Android customization by device makers, saying this was an abuse of its dominant position in the market.
  • Chinese police are using a new fraud prevention app installed on more than 200 million mobile phones to identify and question people who have browsed foreign financial news sites, The FT reported. The police claimed they were working to combat the surge in fraud often carried out by foreign businesses controlled by Chinese and Taiwanese.
  • Tencent and Alibaba said they will open up their apps to competitors, following a meeting with the Ministry of Industry and Information Technology (MIIT) last week. For eight years, the two companies have split China’s internet in two, The FT reported, replicating each other’s services and even blocking the posting of links in each other’s apps. That will now change in the weeks ahead.

Security & Privacy

Image Credits: Bryce Durbin / TechCrunch

  • Apple patched a zero-day flaw that was impacting its top devices, including iPhone, iPad, Mac and Watches. Citizen Lab discovered the vulnerability and was credited with the find. The iMessage flaw was actively exploited by Pegasus, a spyware app developed by the Israeli company NSO Group, which gives government customers complete access to a target device, including data, photos, messages and location. The vulnerability was used to hack the iPhones belonging to at least one Bahraini activist.
  • A new Android app, Nahoft, allows Iranians to speak freely by turning up to 1,000 characters of Farsi text into a jumble of random words. The text can then be sent to anyone over other messaging apps, but the recipient has to use Nahoft on their own device to read it. 
  • Apple reportedly threatened to remove Facebook from the App Store over human trafficking concerns following a 2019 BBC report about the matter, The WSJ reported.
  • An untethered iOS 14.5.1 jailbreak was demoed working on the iPhone 12 Pro Max, in the days ahead of the iOS 15 release.

Funding and M&A

smartnews

Image Credits: SmartNews

💰 Tokyo-based news aggregator SmartNews raised $230 million in Series F funding, valuing its business at $2 billion. The funding included U.S. investors Princeville Capital and Woodline Partners, as well as JIC Venture Growth Investments, Green Co-Invest Investment and Yamauchi-No.10 Family Office in Japan.

💰 Venice, California-based Elodie Games raised $32.5 million for its cross-play, co-op games that run on PCs, consoles and mobile devices. The round was led by Galaxy Interactive and Andreessen Horowitz (a16z). The company, founded by mobile gaming vets Christina Norman and David Banks, two veterans of Riot Games, had previously raised $5 million in 2020.

💰 Livestream shopping platform Whatnot, which focuses on collectibles like Pokémon cards and Funko Pops, confirmed the close of its $150 million Series C, valuing its business at $1.5 billion. Returning investors a16z and Y Combinator’s Continuity Fund joined new investor CapitalG (Google Capital) in the round. The Information previously reported the fundraise.

💰 Bangalore-based Byju’s acquired California-headquartered coding platform Tynker for $200 million. The platform, which is available across platforms, including mobile, counts BBC Learning, Google, Microsoft, Mattel and NASA among its partners.

💰 San Francisco-based fantasy sports startup Sleeper is now valued at $400 million after raising $40 million in a round led by Andreessen Horowitz. The company has over 3 million users, most of whom are aged between 18 and 35. It has expanded into esports during the pandemic, after initially focusing on the NFL and the NBA.

💰 India-based networking app Apna, which helps blue-collar workers upskill and find jobs, raised a $100 million Series C led by Tiger Global. The round values the business at $1.1 billion and makes the company India’s youngest unicorn.

💰 Chat app Discord raised $500 million in a new round of funding led by Dragoneer Investment Group, valuing the business at $15 billion — more than double the valuation it was given at its last round of funding in 2020. The platform, which is particularly popular with gamers, has over 150 million monthly active users.

💰 India’s Mobile Premier League (MPL) raised $150 million in a round of funding led by Legatum Capital, valuing its business at $2.3 billion. The three-year-old company connects game publishers with players on its app platform, allowing users to access a range of free gaming titles.

💰 Streetwear resale platform Grailed raised $60 million in Series B funding in a round led by competitor Goat Group, which also included Gucci CEO Marco Bizzarri, Groupe Artémis, Thrive Capital and Index Ventures. The company had 7 million users and 3 million listings at the time of the deal, but only 20% of users are female.

💰 Indonesian investment app for retailer investors Pluang announced $55 million in new funding led by Square Peg, with participation from SIG, UOB Venture Management, Go-Ventures and Openspace Ventures. The app has 3 million users.

💰 Indian investment app Groww is in advanced talks to raise $250 million in new funding in a round that would value the business at $3 billion. Deal terms may still change. Tiger Global, Coatue and TCV have held conversations to lead or co-lead the round. The app is on track for around $35 million in ARR.

Downloads

OpenSea: NFT Marketplace

Image Credits: OpeaSea on App Store

Amid an insider trading controversy, in which OpenSea’s Chief Product Officer Nate Chastain was caught buying NFT artwork shortly before they hit the site’s front page, then fired, the NFT marketplace company launched its first mobile app. The app, which is available as of Thursday on both the iOS App Store and Google Play, certainly arrives at a questionable time — why not wait for the dust to settle on the scandal, before moving forward with a mobile experience, sans CPO?

In any event, the new app allows users to connect their current profile, then search, filter, discover and save favorite NFTs, as well as view collections and item stats. The app will also link to blog posts about OpenSea developments and the NFT ecosystem as a whole. And it will link to exclusive releases. What you can’t do with OpenSea’s app, at least not yet, is actually purchase NFTs.

Castlevania: Grimoire of Souls

Image Credits: Konami

The latest reboot of the classic title is an Apple Arcade exclusive. Launched on Friday, September 17, Castlevania: Grimoire of Souls offers a new take on the popular side-scrolling action game — but one that’s free from in-app purchases or ads. The game features character designs and music from series creators Ayami Kojima and Michiru Yamane, and will see players embark on a new adventure where they “hack, slash, whip and blast their way through Dracula’s army using a variety of attacks, weapons, and unique character moves.” Characters available to play include Alucard, Simon Belmont, Charlotte, Shanoa and Maria, with more to come. An Apple Arcade subscription is $4.99 per month or can be purchased with an Apple One subscription plan.


Source: Tech Crunch

SEC Regional Director Erin Schneider is joining us at Disrupt

If ever there was a time when working at the Securities and Exchange Commission was a dull affair, that’s no longer true. The federal agency that’s responsible for protecting investors and maintaining fair and orderly functioning of our securities markets is busier than ever, thanks to the rise of SPACs, cryptocurrencies and new rules around how startups raise money. And that’s just the tip of the iceberg.

In just a few of its many cases, it this week charged App Annie, the mobile data and analytics firm, as well as its co-founder and former CEO and Chairman Bertrand Schmitt, with securities fraud.

The charges come hot on the heels of another case that the SEC announced late last month against Manish Lachwani, the former CEO of Silicon Valley startup HeadSpin, who has been accused of defrauding investors out of $80 million by falsely claiming HeadSpin had achieved stronger and more consistent growth on the customer and revenue front than was the case.

It also still has an active case against former Theranos president “Sunny” Balwani, who, unlike Theranos and its founder Elizabeth Holmes, has refused to settle with the agency.

Of course, in the midst of its active fieldwork, it’s getting used to grappling — publicly — with powerful tech CEOs. It famously became a target of Elon Musk several years ago when it filed securities fraud charges against him tied to his social media activities. (It continues to try reining in the tweets of Musk, who has openly mocked the agency.)

More recently, it found itself the target of a Twitter tirade by Coinbase CEO Brian Armstrong.

Leading the charge in each of these cases and many more is Erin Schneider, who attended UC Berkeley as an undergraduate and law student and who, after a brief stint as a staff accountant at PWC and as a lawyer with a global law office, headed to the SEC as a staff attorney. She has steadily worked her way up since, and in May 2019 was appointed as the head of its San Francisco office, which leads enforcement and examinations in not only Northern California but also the Pacific Northwest.

Because she and her colleagues have their hands particularly full, you can imagine how excited we are that Schneider is coming to Disrupt (September 21-23) to discuss some of the agency’s many current challenges — as well as its victories.

If you’re interested in learning more about the SEC’s ever-evolving approach to Silicon Valley startups, and why you shouldn’t expect its interest to dissipate any time soon, you really won’t want to miss this conversation.

Disrupt is coming up fast. Don’t miss our conversation with Schneider or with Brian Armstrong himself, or actor-entrepreneur Ryan Reynolds, or investor Chamath Palihapitiya, or the many other powerful speakers who will be gracing our virtual stage this year. Get your ticket now for less than $100 — and we’ll see you soon.


Source: Tech Crunch

Divining the real value of my favorite fintech sub-niche 

Welcome back to The TechCrunch Exchange, a weekly startups-and-markets newsletter. It’s inspired by what the weekday Exchange column digs into, but free, and made for your weekend reading. Want it in your inbox every Saturday? Sign up here

Thank you for clicking on this email. With a subject line like that you are legend for being here.

Of course, we’re talking buy-now-pay-later (BNPL) companies today, a particular part of the larger fintech world that is more than interesting.

Thanks to recent mega-buys of players in the BNPL space from Square and PayPal, we’ve been getting closer to understanding just what the value of the companies in the space may really be — and for the myriad BNPL startups in the market, it’s big news.

But while I was on vacation (Michael’s fault, it turns out), Goldman Sachs decided to buy GreenSky, a public BNPL company. Which means that we can quickly run some numbers on the deal and add this latest arrow to our How To Value A BNPL Company quiver.

My friend and colleague — and former deskmate, back in the day — Ryan Lawler has an interview with Goldman that is worth reading. The transaction is worth $2.24 billion, per Goldman, driving the value of GreekSky dramatically higher in its aftermath, as investors digested the implied deal premium to the company’s previous share price.

What sort of volume was GreenSky’s home-improvement-focused BNPL doing? Here’s the company’s latest earnings report:

Transaction Volume: Second quarter transaction volume was $1.5 billion, an increase of 14% when compared to the second quarter of 2020. Approved credit lines for the quarter were the highest in Company history and are a positive leading indicator of momentum as home improvement supply chain and labor market shortages ease.

So a $6 billion run-rate at a price of $2.24 billion. That works out to about $0.37 in corporate value for each dollar in GMV that GreenSky handles. Which is the lowest number we’ve seen to date.

As a reminder, here’s what we’ve found more recently, with both of us keeping in mind that not every figure below is perfectly apples:apples; these are directional figures more than absolutes:

  • Affirm: $2.94 in value per dollar of serviced GMV
  • AfterPay: $1.84 per dollar of serviced GMV (at Square price)
  • Paidy: $1.80 per dollar of serviced GMV (at PayPal price)
  • Klarna: $0.57 per dollar of serviced GMV

GreenSky sits at the bottom of the list. Perhaps growth is the reason? A 14% GMV growth rate doesn’t give the company much leeway to grow, even if it manages a higher take rate. It’s hard to burnish a growth rate that starts with a one, especially if the leading line atop your investor relations page is “GREENSKY, INC. IS A GROWTH COMPANY.”

Akin to how we’ve seen diverging SaaS revenue multiples, striated along the axes of revenue growth and revenue quality, there’s likely something similar afoot here. Loss ratios, take rates, and GMV growth are vectors by which BNPL companies will be valued differently.

BNPL startups can find their most accurate comp in growth and loan quality terms, and then work backwards to their present-day market worth. It’s good to have data.

Mammoths?

I was going to spend the bulk of this newsletter discussing Mammoth Biosciences, and its plan to Jurassic Park the world, but TechCrunch beat me to it. I spoke to one of its investors — Thomas Tull — about the deal, but will hold onto those notes for a bit. I suspect we’ll need them in time.

One neat funding round to close us out

Disrupt is next week, and with an IPO cycle upon us I’ve fallen behind my usual funding round cadence. (And comms, sorry!) So, here’s a makeup entry for our shared enjoyment: Postal.

The company works in the marketing tech space, operating what its website claims is the “largest” business-to-business “gifting marketplace.” More simply, it helps companies send personalized physical goods to customers. Which it claims has a very high ROI.

In a somewhat ironic twist, I actually have to do some disclosures at this juncture. It turns out the company’s leading investors are Mayfield and OMERS. Those two firms led my former employer’s Series B and C rounds, respectively. But if I didn’t write about companies to which my Crunchbase connection didn’t cause some sort of awkward frisson, I’d have to cut out too large a swath of the market. I’ll just keep bringing up the matter when we have to.

Postal works in a somewhat similar space to Sendoso, though, to my understanding, the latter company deals a bit more with employee gifting over customer-focused efforts. In time they’ll compete directly if they both keep growing. Sendoso raised $100 million earlier this week, because of course it did.

Other players in the space include Reachdesk and Alyce (which raised $30 million earlier this year), among others. The business of building tech to deliver personalized physical goods is pretty big, it turns out. (You can make an NFT joke here, if you’d like.)

PitchBook pegs Sendoso’s new valuation at $640 million (post-money) and Alyce at $135 million (post-money). Present-day valuations for Reachdesk and Postal.io were not available.

Okay that is enough for now. Have a delightful weekend, and I’ll see you at Disrupt! You may see a lot of me on the Extra Crunch stage. — Alex


Source: Tech Crunch

OpenSea released an app — but it’s for browsing, not buying and selling

It’s a big day for the Amazon of the decentralized internet — OpenSea now has an app for iOS and Android. For most companies, having a mobile app is a milestone you’d reach before hitting a $1.5 billion valuation. But like any store — whether you’re selling NFT art or not — there’s a hefty price to pay for app store transactions, whether you’re on Android or iOS. That’s possibly why OpenSea’s shiny, new app is only for browsing NFTs, not for buying or selling them. For context, OpenSea saw $3.4 billion in trading volume across two million transactions in August. With Apple and Google taking 30% of in-app transactions, if that volume had been traded on the new app… What’s 30% of $3.4 billion?

Perhaps more of a roadblock, there’s still no way to make in-app payments with crypto. If OpenSea wanted to support buying and selling, it would have to build out its infrastructure for USD payments and push more users towards it. But part of the appeal of OpenSea is that it’s a crypto native platform, largely reliant on the Ethereum blockchain which gives people easier access to information about when an NFT was minted, who minted it, how it’s been traded, etc. It could upset the existing ecosystem of users if the startup pushed the platform towards being more dollar-friendly.

On the OpenSea app, users can connect their profile, browse NFTs, favorite NFTs, search and filter NFTs, and view collection and item stats. When you view an NFT in the app, a button appears that lets you share the NFT outside of the app. Rarible, another NFT marketplace, released a mobile app about a month ago. Like OpenSea’s app, on the Rarible app, you can only browse NFTs, not buy, sell, or trade them.

Image Credits: OpenSea

OpenSea hasn’t yet responded to questions from TechCrunch about the company’s plans for the app, including whether or not users might one day be able to buy and sell NFTs in the app. It wouldn’t be the first time that crypto was exchanged on an app, as even PayPal now lets you pay with crypto. Instead, perhaps the app can offer a way to help new users onboard into the NFT space, giving them an easy, user-friendly way to browse NFT art without knowing anything about wallets or blockchains or apes.

This app was unveiled just days after an OpenSea executive was accused of trading NFTs on insider information. The company announced on its blog Wednesday that the employee has since resigned.


Source: Tech Crunch

Demand Curve: How to get social proof that grows your startup

When people are uncertain, they look to others for behavioral guidance. This is called social proof, which is a physiological effect that influences your decisions every day, whether you know it or not.

At Demand Curve and through our agency Bell Curve, we’ve helped over 1,000 startups improve their ability to convert cold traffic into repeat customers. We’ve found that effectively using social proof can lead to up to 400% improvement in conversion.

This post shares exactly how to collect and use social proof to help grow your SaaS, e-commerce, or B2B startup.

Surprisingly, we’ve actually seen negative reviews help improve conversion rates. Why? Because they help set customer expectations.

How businesses use social proof

Have you ever stopped to check out a restaurant because it had a large line of people out front? That wasn’t by chance.

It’s common for restaurants to limit the size of their reception area. This forces people to wait outside, and the line signals to people walking past that the restaurant is so good it’s worth waiting for.

But for Internet-based businesses, social proof looks a bit different. Instead of people lining up outside your storefront, you’re going to need to create social proof that resonates with your target customers — they’ll be looking for different clues to signal whether doing business with your company is “normal” or “acceptable” behavior.

Social proof for B2B

People love to compare themselves to others, and this is especially true when it comes to the customers of B2B businesses. If your competitor is able to get a contract with a company that you’ve been nurturing for months, you’d be upset (and want to know how they did it).

Therefore, B2B social proof is most effective when you display the logos of companies you do business with. This signals to people checking out your website that other businesses trust you to deliver on your offer. The more noteworthy or respected the logos on your site, the stronger the influence will be.

Social proof for SaaS

Depending on the type of SaaS product or service you’re selling, you’ll either be selling to an individual or to a business. The strategy remains the same, but the channels will vary slightly.

The most effective way to generate social proof for SaaS products is through positive reviews from trusted sources. For consumer SaaS, that will be through influential bloggers and YouTubers speaking highly of your product. For B2B SaaS, it will be through positive ratings on review sites like G2 or Capterra. Proudly display these testimonials on your site.

Social proof for e-commerce brands

E-commerce brands will typically sell directly to an individual through ads, but because anyone can purchase an ad, you’re going to need to signal trust in other ways. The most common way we see e-commerce brands building social proof is by nurturing an organic social media following on Instagram or TikTok.

This signals to new customers that you’ve gotten the seal of approval from others like them. Having an audience also allows you to showcase user-generated content from your existing customers.

How to collect social proof

There are five avenues startups can tap to collect social proof:

  1. Product reviews
  2. Testimonials
  3. Public relations and earned media
  4. Influencers
  5. Social media and community

Here are a few tactics we’ve used to help startups build social proof.


Source: Tech Crunch

TechCrunch Disrupt kicks off in just a few days

The final countdown to TechCrunch Disrupt 2021 is on, folks and we cannot be more excited to get this party started. In a just a few days — on September 21-23 — we spotlight the people who envision the future and push beyond what exists to create what will be.

It may sound high falutin’ but when you’re talking biotech, synthetic DNA and space entrepreneurs, we can make room for a little poetic license, amirite?

Here’s the deal: TC Disrupt 2021 is packed with experts, events, advice and opportunity. If you want to get amongst it, buy a pass before Monday for less than $100.

You know about the big marquee events, right? Iconic founders on the main stage — like Duo Lingo CEO Luis von Ahn and celebrity-slash-entrepreneur Seth Rogan. Always a huge draw, Startup Battlefield features 20 top early-stage founders pitching their hearts out for $100,000.

All of it’s awesome (not-so-humble brag), but we want to make sure you know about some of the other Disrupt happenings that can help you build your business — and have some fun while you’re at it. Ready? Let’s begin.

Jump start your networking at our 30-minute Meet-and-Greet Sessions on Monday September 21 — the day before Disrupt officially begins. Choose from a series of 10 sessions — 30-minutes long, each with a specific demographic focus — scheduled to take place on our CrunchMatch platform between 12:30 pm – 5:30 pm (PT).

Download your Disrupt Passport card, complete one row of five experiences at Disrupt — meet a sponsor, attend a breakout session, etc. — and submit your card with proof of participation for a chance to win one of three certifiably cool prizes.

Tune in to one of the many Startup Alley Crawls to meet and learn more about the early-stage founders exhibiting in Startup Alley. Each business category gets its own hour-long crawl, and Team TechCrunch will interview select startups in each category live from the main stage.

Go to one (or all) of the many Startup Pitch Feedback Sessions scheduled over the three days of Disrupt. Every Startup Alley exhibitor gets to pitch to a savvy TC staffer. You can learn a lot by watching other founders pitch and hearing experienced advice. You might just walk away with ideas to improve your own elevator pitch. Oh, and check out the presentation called Crafting a Pitch Deck that Can’t Be Ignored for tips on bullet-proofing your pitch deck.

Confused about crypto? Muddled over metaverse? Serious about SPAC? You’ll find sessions addressing all of these deep topics — along with more than 80 other presentations and breakout sessions spanning all tech sectors — in the Disrupt 2021 agenda.

TechCrunch Disrupt 2021 takes place September 21-23 — mere days away. Buy your pass, explore the events, learn about new trends and technologies and discover opportunities to help you envision and build your future.

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Source: Tech Crunch

Marketers should plan for more DIY metrics as iOS 15 nears

Apple is planning to remove developer access to important user data as part of its iOS 15 release on Monday, leaving email marketers in a dilemma about how they will figure out metrics. To find out how the industry is approaching this problem, we spoke with Vivek Sharma, CEO of Movable Ink, a software company that helps marketers act on the data they’re collecting.

This conversation builds on our Extra Crunch post from August exploring how email marketers can prepare for Apple’s Mail Privacy Protection changes.

The game-changer for email marketers with this update is that as an Apple Mail user, you’ll have the option to hide your IP address.

How can marketers pivot their tactics to remain in control of their metrics? Sharma feels we’ll see more focus on downstream metrics rather than the open rate — on clicks, conversions and revenue. “That sounds great and everything, but you have less of that data. But by definition, that funnel kind of narrows; there are fewer people to get to at that point, so it might take you longer to know if something is working or not working for you.”

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Sharma says zero-party data is something that businesses have been focused on. “There are two components: There’s ‘open’ as a metric, and there’s some of the information you’re getting at open time, like the IP address, the time of day, and the inferred weather. Things like the IP address, time of date, etc are perceived as data leakage. These are just a couple of the data points that marketers will lose access to. Therefore they are using first and zero-party data which they have already been investing in.”

The challenge, according to Sharma, is: How can marketers collect zero-party data in an interesting, visually appealing way, and then personalize its contents for every customer at scale?

One way that Movable Ink has collected zero-party data is displayed below:

Sharma says, “Everything in here is a polling question: ‘What do you typically shop for?’ ‘What’s your shoe size?’ And they’re giving you loyalty points in return, so there’s an exchange of value happening here. They’re learning about you in a clear way and giving you an easy way to engage with the brand you’re interested in.”

Once you have the data, the question is: How do you use it? Below we see an example from JetBlue.

Sharma outlines three takeaways from iOS 15 for email marketers:

  1. Focus on down-funnel metrics like clicks and conversions — that’s what it really comes down to and it’s the truest indicator of engagement.
  2. Invest in your zero and first-party data assets. True personalization is what people experience and what they see. You can do that from your zero and first-party assets.
  3. Email is a great channel to engage your customers, because it’s a mature one that’s been invested in. Email is an awesome channel for building a one-to-one relationship with your customer, and far more. It has gone through lots of changes over the last 10 or 15 years. The industry will evolve and we’ll find that balance of privacy and personalization.


Source: Tech Crunch

Michigan State Police to begin testing Ford Mach-E Interceptors

The next time you get pulled over in Michigan, it could be by a cop in an electric SUV — at least if Ford has anything to say about it. The American automaker is stepping up its Police Interceptor program, which modifies existing models for use by law enforcement, typically with beefed up suspensions, brakes and added horsepower.

The company has pitched the idea to law enforcement agencies in the UK, while the city of Ann Arbor, MI already has two such vehicles on order. On Friday, Ford announced that it, in short order, will deliver one of its Mustang Mach-E Interceptor prototypes — which appears to be based on the Mach-E GT variant — to the Michigan State Police as well, where it will undergo real-world testing to see if the EV can handle the rigors of police work.

Ford hopes to “use the pilot program testing as a benchmark while it continues to explore purpose-built electric police vehicles in the future” as part of its $30 billion multi-year investment in EV technology.

Editor’s note: This article originally appeared on Engadget.


Source: Tech Crunch

Mirantis launches cloud-native data center-as-a-service software

Mirantis has been around the block, starting way back as an OpenStack startup, but a few years ago the company began to embrace cloud-native development technologies like containers, microservices and Kubernetes. Today, it announced Mirantis Flow, a fully managed open source set of services designed to help companies manage a cloud-native data center environment, whether your infrastructure lives on-prem or in a public cloud.

“We’re about delivering to customers an open source-based cloud-to-cloud experience in the data center, on the edge, and interoperable with public clouds,” Adrian Ionel, CEO and co-founder at Mirantis explained.

He points out that the biggest companies in the world, the hyperscalers like Facebook, Netflix and Apple, have all figured out how to manage in a hybrid cloud-native world, but most companies lack the resources of these large organizations. Mirantis Flow is aimed at putting these same types of capabilities that the big companies have inside these more modest organizations.

While the large infrastructure cloud vendors like Amazon, Microsoft and Google have been designed to help with this very problem, Ionel says that these tend to be less open and more proprietary. That can lead to lock-in, which today’s large organizations are looking desperately to avoid.

“[The large infrastructure vendors] will lock you into their stack and their APIs. They’re not based on open source standards or technology, so you are locked in your single source, and most large enterprises today are pursuing a multi-cloud strategy. They want infrastructure flexibility,” he said. He added, “The idea here is to provide a completely open and flexible zero lock-in alternative to the [big infrastructure providers, but with the] same cloud experience and same pace of innovation.”

They do this by putting together a stack of open source solutions in a single service. “We provide virtualization on top as part of the same fabric. We also provide software-defined networking, software-defined storage and CI/CD technology with DevOps as a service on top of it, which enables companies to automate the entire software development pipeline,” he said.

As the company describes the service in a blog post published today, it includes “Mirantis Container Cloud, Mirantis OpenStack and Mirantis Kubernetes Engine, all workloads are available for migration to cloud native infrastructure, whether they are traditional virtual machine workloads or containerized workloads.”

For companies worried about migrating their VMware virtual machines to this solution, Ionel says they have been able to move these VMs to the Mirantis solution in early customers. “This is a very, very simple conversion of the virtual machine from VMware standard to an open standard, and there is no reason why any application and any workload should not run on this infrastructure — and we’ve seen it over and over again in many many customers. So we don’t see any bottlenecks whatsoever for people to move right away,” he said.

It’s important to note that this solution does not include hardware. It’s about bringing your own hardware infrastructure, either physical or as a service, or using a Mirantis partner like Equinix. The service is available now for $15,000 per month or $180,000 annually, which includes: 1,000 core/vCPU licenses for access to all products in the Mirantis software suite plus support for 20 virtual machine (VM) migrations or application onboarding and unlimited 24×7 support. The company does not charge any additional fees for control plane and management software licenses.


Source: Tech Crunch

Twitter Super Follows has generated only around $6K+ in its first two weeks

Twitter’s creator platform Super Follows is off to an inauspicious start, having contributed to somewhere around $6,000 in U.S. iOS revenue in the first two weeks the feature has been live, according to app intelligence data provided by Sensor Tower. And it’s made only around $600 or so in Canada. A small portion of that revenue may be attributed to Ticketed Spaces, Twitter’s other in-app purchase offered in the U.S. — but there’s no way for this portion to be calculated by an outside firm.

Twitter first announced its plans to launch Super Follows during its Analyst Day event in February, where the company detailed many of its upcoming initiatives to generate new revenue streams.

Today, Twitter’s business is highly dependant on advertising, and Super Follows is one of the few ways it’s aiming to diversify. The company is also now offering a way for creators to charge for access to their live events with Ticketed Spaces and, outside the U.S., Twitter has begun testing a premium product for power users called Twitter Blue.

Image Credits: Twitter

But Super Follows, which targets creators, is the effort with the most potential appeal to mainstream users.

It’s also one that is working to capitalize on the growing creator economy, where content creators build a following, then generate revenue directly through subscriptions — decreasing their own dependence on ads or brand deals, as a result. The platforms they use for this business skim a little off the top to help them fund the development of the creator tools. (In Twitter’s case, it’s taking only a 3% cut.)

The feature would seem to make sense for Twitter, a platform that already allows high-profile figures and regular folks to hobnob in the same timeline and have conversations. Super Follows ups that access by letting fans get even closer to their favorite creators — whether those are musicians, artists, comedians, influencers, writers, gamers, or other experts, for example. These creators can set a monthly subscription price of $2.99, $4.99, or $9.99 to provide fans with access to bonus, “behind-the-scenes” content of their choosing. These generally come in the form of extra tweets, Q&As, other interactions with subscribers.

Image Credits: Twitter

At launch, Twitter opened up Super Follows to a handful of creators, including the beauty and skincare-focused account @MakeupforWOC; astrology account @TarotByBronx; sports-focused @KingJosiah54; writer @myeshachou; internet personality and podcaster @MichaelaOkla; spiritual healer @kemimarie; music charts tweeter @chartdata; Twitch streamers @FaZeMew, @VelvetIsCake, @MackWood1, @GabeJRuiz, and @Saulsrevenge; YouTubers @DoubleH_YT, @LxckTV, and @PowerGotNow; and crypto traders @itsALLrisky and @moon_shine15; among others. Twitter says there are fewer than 100 creators in total who have access to Super Follows.

While access on the creation side is limited, the ability to subscribe to creators is not. Any Twitter iOS user in the U.S. or Canada can “Super Follow” any number of the supported creator accounts. In the U.S., Twitter has 169 million average monetizable daily active users as of Q2 2021. Of course, only some subset of those will be iOS users.

Still, Twitter could easily count millions upon millions of “potential” customers for its Super Follow platform at launch. Its current revenue indicates that, possibly, only thousands of consumers have done so, given many of the top in-app purchases are for creators offering content at lower price points.

Image Credits: Sensor Tower

Sensor Tower notes the $6,000 in U.S. consumer spending on iOS was calculated during the first two weeks of September (Sept. 1-14). Before this period, U.S. iOS users spent only $100 from August 25 through 31 — a figure that would indicate user spending on Ticketed Spaces during that time. In other words, the contribution of Tickets Spaces revenue to this total of $6,000 in iOS consumer spending is likely quite small.

In Canada, the other market where Super Follow is now available to subscribers, Twitter’s iOS in-app purchase revenue from September 1 through September 14 was a negligible $600. (This would also include Twitter Blue subscription revenue, which is being tested in Canada and Australia.)

Worldwide, Twitter users on iOS spent $9,000 during that same time, which would include other Ticketed Spaces revenues and tests of its premium service, Twitter Blue. (Twitter’s Tip Jar, a way to pay creators directly, does not work through in-app purchases).

Unlike other Twitter products that developed by watching what users were already doing anyway — like using hashtags or retweeting content — many of Twitter’s newer features are attempts at redefining the use cases for its platform. In a massive rush of product pushes, Twitter has recently launched tools for not just for creators, but also for e-commerce, organizing reading materials, subscribing to newsletters, socializing in communities, chatting through audio, fact-checking content, keeping up with trends, conversing more privately, and more.

Twitter’s position on the slower start to Super Follows is that it’s still too early to make any determinations. While that’s fair, it’s also worth tracking adoption to see if the new product had seen any rapid, of-the-gate traction.

“This is just the start for Super Follows,” a Twitter spokesperson said, reached for comment about Sensor Tower’s figures. “Our main goal is focused on ensuring creators are set up for success and so we’re working closely with a small group of creators in this first iteration to ensure they have the best experience using Super Follows before we roll out more widely.”

The spokesperson also noted Twitter Super Follows had been set up to help creators make more money as it scales.

“With Super Follows, people are eligible to earn up to 97% of revenue after in-app purchase fees until they make $50,000 in lifetime earnings. After $50,000 in lifetime earnings, they can earn up to 80% of revenue after in-app purchase fees,” they said.


Source: Tech Crunch