Opportunity knocks: Exhibit at TC Sessions: Mobility 2021

No matter what slice of the mobility market you’ve claimed as your own — AVs, EVs, data mining, AI, dockless scooters, robotics or the batteries that will charge and change the world — you won’t find a better place to showcase your extraordinary tech and talent than TC Sessions: Mobility 2021.

Buy a Startup Exhibitor Package and virtually plant your early-stage mobility startup in front of a global audience that’s focused exclusively on one of the most complex, rapidly evolving industries. TC Sessions: Mobility, which takes place on June 9, features the top minds and makers, draws thousands of attendees, fosters collaborative community and creates a networking environment ripe with opportunities.

Pro tip: This package is for pre-Series A, early-stage startups only.

The Startup Exhibitor Package costs $380, and it comes with four all-access passes to the event. But wait (insert infomercial voice here), there’s more!

Your virtual expo booth features lead-generation capabilities. You can highlight your pitch deck, run a video loop and/or host live demos. Network with CrunchMatch, our AI-powered platform, to find and connect with the people who can help move your business forward. CrunchMatch lets you host private video meetings — pitch investors, recruit new talent or grow your customer base.

You’ll have access to all the presentations, panel discussions and breakout sessions, too. And video-on-demand means you won’t miss out.

Here’s a peek at just some of the agenda’s great programming you and, thanks to those extra passes, your team can attend — or catch later with VOD:

  • EV Founders in Focus: We sit down with the founders poised to take advantage of the rise in electric vehicle sales. This time, we will chat with Kameale Terry, co-founder and CEO of ChargerHelp! a startup that enables on-demand repair of electric vehicle charging stations.
  • Will Venture Capital Drive the Future of Mobility? Clara Brenner, Quin Garcia and Rachel Holt will discuss how the pandemic changed their investment strategies, the hottest sectors within the mobility industry, the rise of SPACs as a financial instrument and where they plan to put their capital in 2021 and beyond.
  • Driving Innovation at General Motors: GM is in the midst of sweeping changes that will eventually turn it into an EV-only producer of cars, trucks and SUVs. But the auto giant’s push to electrify passenger vehicles is just one of many efforts to be a leader in innovation and the future of transportation. We’ll talk with Pam Fletcher, vice president of innovation at GM, one of the key people behind the 113-year-old automaker’s push to become a nimble, tech-centric company.

TC Sessions: Mobility 2021 takes place June 9. Buy a Startup Exhibitor Package and set yourself up for global exposure and networking success. Show us your extraordinary tech and talent!

Is your company interested in sponsoring or exhibiting at TC Sessions: Mobility 2021? Contact our sponsorship sales team by filling out this form.

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Source: Tech Crunch

Every early-stage startup must identify and evaluate a strategic advantage

Whether you’re building a company or thinking about investing, it’s important to understand your strategic advantage. In order to determine one, you should ask fundamental questions like: What’s the long-term, sustainable reason that the company will stay in business?

The most important elements for founders to consider when figuring out their strategic advantage(s) include one-sided or “direct” network effects (e.g., with social media sites like Facebook), marketplace network effects (e.g., with two-sided marketplaces like Uber), data moats, first mover and switching costs.

Let’s take a quick look at an example of one-sided network effects. At the very earliest stages of Facebook’s existence, it was just Mark Zuckerberg, a few friends and their basic profiles. The nascent social media platform wasn’t useful beyond a few dorm rooms. They needed a strategic advantage or the company would not make it beyond the edge of campus.

A successful startup without a strategic advantage is just a validated business model vulnerable to copycat companies looking for a market entry point.

In fact, Facebook only truly became a useful platform — and accelerated as a business — when more users came into the fold and more types of email addresses were accepted. Add to that the introduction of an ad marketplace revenue model and you have a clear strategic advantage — based on one-sided network effects — that gave Facebook a strategic edge over other early social media sites like MySpace.

These one-sided network effects are different from two-sided network effects.

A strategic advantage is paramount to maintaining market share

Image Credits: Canvas Ventures

Two-sided network effects are most common in marketplace business models. In a two-sided network, supply and demand are matched, like Uber riders (demand) being matched with Uber drivers (supply). The Uber product is not necessarily more valuable just because more users (riders) join, the way Facebook is more valuable when more users join.

In fact, when more users (riders) join the demand side of the Uber network, it might actually be worse for the user experience — it’s harder to find a driver and wait times get longer. The demand side (riders) gets value from more supply (drivers) joining the platform and vice-versa. That’s why it’s called a two-sided network, or a marketplace.

Regardless of industry, a successful startup without a strategic advantage is just a validated business model vulnerable to copycat companies looking for a market entry point. Copycats can range in size from startups with similar grit to large companies like Facebook or Google that have limitless resources to drive competition into the market, and potentially run the startup with the original idea out of business. This vulnerability can prove fatal unless a startup’s founding team explores and embraces one or more strategic advantages.


Source: Tech Crunch

What to expect from Google’s all-virtual I/O

While Apple, Microsoft and the like were scrambling to bring their respective developer conferences online, Google made the executive design to just scrap I/O outright last year. It was a bit of an odd one, but the show went on through news-related blog posts.

While we’re going to have to wait another year to darken the doors of Mountain View’s Shoreline Amphitheater, the company has opted to go virtual for the 2021 version of the show. Understandably so. Google apparently has a lot up its sleeves this time.

Last month, Alphabet CEO Sundar Pichai teased some big news on the tech giant’s investor call, noting, “Our product releases are returning to a regular cadence. Particularly excited that our developer event — Google I/O — is back this year, all virtual, and free for everyone on May 18th-20th. We’ll have significant product updates and announcements, and I invite you all to tune in.”

From the sound of it, next week’s event will find Google returning to form following what was a rough year for just about everyone. So, what can we expect from the developer-focused event?

Forest Row, East Sussex, UK – July 30th 2013: Android figure shot in home studio on white. Image Credits: juniorbeep / Getty Images

Android 12 is the biggie, of course. From a software development standpoint, it’s a lynchpin to Google’s ecosystem, and for good reason has pretty much always taken centerstage at the event.

The developer version of Google’s mobile operating system has been kicking for a while now, but it has offered surprisingly little insight into what features might be coming. That’s either because it’s going to be a relatively minor upgrade as far as these things go or because the company it choosing to leave something to the imagination ahead of an official unveiling.

What we do know so far is that the operating system is getting a design upgrade. Beyond that, however, there are still a lot of question marks.

Google Assistant is likely to get some serious stage time, as well, coupled with some updates to the company’s ever-growing Home/Nest offerings. Whether that will mean, say, new smart displays on Nest speakers is uncertain. Keep in mind, hardware is anything but a given. The big Pixel event, after all, generally comes in the fall. That said, June is an ideal mid-marker during the year to refresh some other lines.

Google Pixel buds

Image Credits: Google

The likeliest candidate for new hardware (if there is any) is a new version of the company’s fully wireless earbuds — which the company has accidentally leaked out once or twice. The Pixel Buds A are said to sport faster pairing, and if their name is any indication, will be a budget entry.

Speaking of which… earlier this year, Google made the rather unorthodox announcement confirming that the Pixel 5a 5G is on the way. Denying rumors that have been swirling around the Pixel line generally, the company told TechCrunch in a statement, “Pixel 5a 5G is not cancelled. It will be available later this year in the U.S. and Japan and announced in line with when last year’s a-series phone was introduced.” Given that the 4a arrived in August, we could well be jumping the gun here. Taken as a broader summer time frame, however, it’s not entirely out of the realm of possibility here.

NEW YORK, NY – SEPTEMBER 13: Michael Kors and Google Celebrate new MICHAEL KORS ACCESS Smartwatches at ArtBeam on September 13, 2017 in New York City. (Photo by Dimitrios Kambouris/Getty Images for Michael Kors)

Wear OS has felt like an also-ran basically for forever. Rebrands, revamps and endless hardware partners have done little to change that fact. But keep in mind, this is going to be Google’s first major event since closing the Fitbit acquisition, so it seems like a no-brainer that the company’s going to want to come on strong with its wearable/fitness play. And hey, just this week, rumor broke that Samsung might be embracing the operating system after years of customizing Tizen.

Things kick off Tuesday morning May 18 at 10 a.m. PT, 1 p.m. ET with a big keynote.


Source: Tech Crunch

Stripe acquires Bouncer, will integrate its card authentication into the Radar fraud detection tool

On the heels of a $600 million fundraise earlier this year, payments giant Stripe has been on an acquisition march to continue building out its business. In the latest development, the company has acquired Bouncer, a startup based in Oakland that has built a platform to automatically run card authentications and detect fraud in card-based online transactions. Its technology is tailored for mobile transactions and includes a flow to help users authenticate themselves if they are mistakenly flagged, to come back into an app legitimately (hence the name).

Terms of the deal are not being disclosed, but Stripe is acquiring both Bouncer’s technology and the team, which will be integrated into Stripe Radar. Started in 2018, Radar is Stripe’s AI-based anti-fraud technology toolset, and most of the tech — which is focused around preventing fraudulent transactions on the Stripe platform — has been built in-house up to now. Stripe says that Radar already prevents “hundreds of millions of dollars of fraud for businesses” each year.

“Bouncer is a great tool for modern internet businesses. It allows them to quickly identify stolen cards, while also ensuring legitimate customers can transact without being blocked,” said Simon Arscott, business lead for Stripe Radar, in a statement. “We’re thrilled to welcome the Bouncer team, and their years of experience building payment authentication software for businesses, to Stripe and to enable their technology for Radar users. With the addition of advanced card scanning capabilities, Stripe Radar will be able block more fraud and further increase revenue for millions of businesses around the world who rely on Stripe.”

The deal comes a couple of weeks after Stripe announced the acquisition of TaxJar to bring cloud-based sales tax calculating tools into its payments platform.

Like Stripe itself, Bouncer was incubated at Y Combinator, in its case as part of its Summer 2019 cohort. In addition to YC, it had raised funding from Commerce Ventures and the Pioneer Fund, but had never disclosed how much it had raised in total.

Not to be confused with the Polish marketing technology startup Bouncer, which provides bulk email verification, Oakland Bouncer was co-founded by Will Megson (CEO) and Sam King (chief scientist), who between them have an interesting pedigree when it comes to identity verification, from academia to working at fast-scaling companies in categories that have been some of the biggest adopters of verification technology.

Both previously worked for years at on-demand transportation service Lyft in fraud, identity and payment management. Before that, Megson was at Groupon; and King, in addition to holding a position as an associate professor of computer science at UC Davis, worked at Twitter on account security, founding the fake accounts team.

Groupon is among the customers that Bouncer currently works with, alongside OfferUp, ibotta and Dealerware. Bouncer will keep its current service and customers up post-deal.

Radar is currently sold in a number of tiers, ranging from free to 6p per screened transaction, depending on how it is being used (there is a more basic machine learning tier, and an enhanced tier for fraud teams, and the price varies also depending on whether customers are using Stripe’s standard pricing fees or something else). Stripe also offers a chargeback protection service priced at 0.4% per transaction, as well as analytics tools for Radar customers to get an overview of what is going on.

Stripe says that Radar has blocked more than $1 billion in fraudulent transactions since it was launched.

Bouncer is also currently priced at different tiers, ranging from free to $.15/scan for its basic solution, or a custom price for its more tailored services.

Integrating Bouncer’s card scanning and risk technology into the Radar stack will both sweeten the deal for people to buy those services from Stripe, but also make the tools more effective.

As Stripe describes it, when Radar flags a transaction, Bouncer’s card screening and verification technology will kick in as a “dynamic intervention” to confirm whether or not a customer had a legitimate card at the time of the transaction. This is done to help reduce false positives, which are more frequent in high-risk transactions (such as those for big-ticket items, or if a person has been making several transactions in quick succession, or other payment activity that just comes up as unusual in systems).

We’ve been in a wave of new authentication technology that includes things like biometrics and other innovations, but Bouncer takes an approach that is less high-tech at the point of ingestion — needing only a phone’s camera and the card that the customer is using. When a transaction is flagged up and sent to Bouncer for verification, Bouncer works by requesting a picture of the payment card (which can be based on any payment card type and can be a low-light picture).

It then runs that through its PCI- and GDPR-compliant system to see if it’s stolen or real. If it’s real, the transaction continues; stolen and the transaction is cancelled. The whole process can take less than a second (not including the time it takes you to take a picture, of course).

For Bouncer, the idea is that Stripe’s machine learning engine will in turn help Bouncer become more effective.

“I’m excited that we’ll be able to scale our advanced card-verification technology across the Stripe network to help businesses grow their revenue while further reducing fraud behind the scenes,” said Will Megson, CEO of Bouncer, in a statement. “The same signals that Radar learns from will make Bouncer more effective, and Bouncer will, in turn, make Radar more effective. We couldn’t be more excited to join the Radar team.”

Stripe has made a number of acquisitions over the years to bring in key pieces of technology, and in one case — when it acquired PayStack in Lagos (another YC alum) — to help Stripe enter and serve merchants in Africa and more emerging markets overall.

At least two of these have been made in aid of bringing on technologists and technology to build out its compliance and authentication tools. In 2016 Stripe quietly acquired Teapot, a Silicon Valley startup that had been working on APIs for identity verification, trust, credit and other tools needed in financial transactions. Its co-founders spent some years at the company before moving on to other things.

In 2019, Stripe acquired a startup out of Ireland called Touchtech to bring in technology to prepare for Strong Customer Authentication regulations in Europe.

The need for better, more sophisticated tools to ensure online transactions are legit is not going anywhere fast. Malicious hacking — and the consequences that has for obtaining personal data that can be used in consumer fraud — continues to be a persistent threat. And in the meantime, e-commerce continues to become an ever-more mainstream activity, widening the pool of consumers and the chances of things going wrong.


Source: Tech Crunch

New Relic is bringing in a new CEO as founder Lew Cirne moves to executive chairman role

At the market close this afternoon ahead of its earnings report, New Relic, an applications performance monitoring company, announced that founder Lew Cirne would be stepping down as CEO and moving into the executive chairman role.

At the same time, the company announced that Bill Staples, a software industry vet, would be taking over as CEO. Staples joined the company last year as chief product officer before being quickly promoted to president and chief product officer in January. Today’s promotion marks a rapid rise through the ranks to lead the company.

Cirne said when he began thinking about stepping into that executive chairman role, he was looking for a trusted partner to take his place as CEO, and he found that in Staples. “Every founder’s dream is for the company to have a long lasting impact, and then when the time is right for them to step into a different role. To do that, you need a trusted partner that will lead with the right core values and bring to the table what the company needs as an active partner. And so I’m really excited to move to the executive chairman role [and to have Bill be that person],” Cirne told me.

For Staples, who has worked at large organizations throughout his career, this opportunity to lead the company as CEO is the pinnacle of his long career arc. He called the promotion humbling, but one he believes he is ready to take on.

“This is a new chapter for me, a new experience to be a CEO of a public company with a billion dollar plus value valuation, but I think the experience I have in the seat of our customers, as well as the experience I’ve had at Microsoft and Adobe, very large companies with very large stakes running large organizations has really prepared me well for this next phase,” Staples said.

Cirne says he plans to take some time off this summer to give Staples the space to grow as the leader of the company without being in the shadow of the founder and long-time CEO, but he plans to come back and work with him as the executive chairman moving forward come the fall.

As he step into this new role, Staples will be taking over. “Certainly I have a lot to learn about what it takes to be a great CEO, but I also come in with a lot of confidence that I’ve managed organizations at scale. You know I’ve been part of P&Ls that were many times larger than New Relic, and I have confidence that I can help New Relic grow as a company.”

Hope Cochran, managing director at Madrona Ventures, who is also the chairman of the New Relic Board said that the board fully backs of the decision to pass the CEO torch from Cirne to Staples. “With the foundation that Lew built and Bill’s leadership, New Relic has a very bright future ahead and a clear path to accelerate growth as the leader in observability,” she said in a statement.

The official transition is scheduled to take place on July 1st.


Source: Tech Crunch

Shopify helps customers build online shops, but it’s minting tech founders and investors, too

Last month, Jean-Michel Lemieux, the chief technology officer of Shopify, and chief talent officer Brittany Forsyth announced on Twitter that they are stepping down from their roles. Chief legal officer Joe Frasca is also set to step down, with all three ending their tenures next month.

In their new chapters, all seem keen to advise, invest in, or even launch startups, joining a growing number of former Shopify executives and employees to do the same.

For a company of Shopify’s size — the 15-year-old, 7,000-person, Ottawa-based outfit boasts a $130 billion market cap — that’s not a surprise. Still, because of the wealth that Shopify has helped create, its former employees look to have an impact on the Canadian entrepreneurial ecosystem like no other.

Meanwhile, Shopify’s focus in part on the climate and sustainability — it invests $5 million per year in startups that fight climate change, publishes sustainability reports, and earlier this year became the first customer to buy contract carbon removal units from a direct air capture company in order to reduce its greenhouse gas emissions — could also have meaningful ripple effects, suggest those who’ve moved on.

Take Craig Miller, for example, formerly the chief product officer, of Shopify, who left the company back in October. He’d already invested in several venture funds that are focused on clean tech and Canada while still working full time; now, he’s investing both his money and time in individual companies that he thinks “have a real shot at making a big social impact.”

Some of these include tools that enable people to run their own businesses, including Housecall Pro; and startups looking to reverse climate change, like the carbon capture startup Planetary Hydrogen.

Miller says the time investment is more compelling to the founders, which include former Shopify colleagues. “Raising money is important, but there’s already more than enough people willing to invest money in them. Most of my value comes in talking” with teams that need insights into how to scale up their startups, Miller says.

“There are so few people that know how to drive huge growth in a company, have seen a company [grow] from $100 million to $100 billion plus, that know how to think about scaling a product to millions of users. This is the case globally but especially so in Canada where there are basically no role models.”

Outsiders might be surprised by the extent to which Shopify actively educated its employees, suggests Miller, who says “one of the things that I loved most was how open we were. All employees knew the roadmap, could look at the code, they could access the data . . . we even shared our board presentation with the entire company. Doing so let people who were interested in how to build an incredible company take notes.”

Seemingly, plenty of people had their pens out. Among those who’ve left Shopify to spin up their own business are Michael Perry, who left Shopify last year to build an app that helps organize busy families called Maple; Helen Tran, who left Shopify in 2017 to start Jupiter, which makes software for beauty and personal care brands; Andrew Peek, who started the investment advisory Delphia; and Effie Anolik, whose startup, Afterword, helps the bereaved to plan both virtual and offline memorial services.

Another founder and proud Shopify alum is former director of product marketing Arati Sharma, who calls Shopify a “special place” that taught a lot of people how to scale a business and to do it in a very Shopify-specific way.

Because Shopify is the first company of its size in Canada,  it didn’t have a “fixed mindset” about “how companies of our size should be run” and it wasn’t “beholden to playbooks of the past,” she says.

Sharma admits there are practical limits to how much the company could teach her about starting her own company, Ghlee, a ghee-based skincare brand based in Toronto that she launched in 2019. “Though I’ve had the opportunity to build from scratch inside of Shopify, being in the founder seat is a whole new ballgame,” she says.

But as with Miller, Sharma credits Shopify with many learnings, including “how culture and commerce intersect so deeply,” and says that “whether you join [Shopify] as a former founder or you catch the entrepreneurial bug while working there, it’s remarkable how many employees run their own businesses.”

Some are actually running them on the side of continuing to work at Shopify.  Atlee Clark, for example, founded a children’s clothing company called Pika Layers, while remaining a full-time director with the company.

Others have launched investment firms. Among these: a former VP of product, Andrew McNamara, today runs Ramen Ventures, an impact angel fund, with another former Shopify colleague, Joshua Tessier.

Very notably, Sharma is herself an active angel investor, even cofounding a collective of 10 investors earlier this year called Backbone Angels to “optimize for speed and to move quickly on a couple of deals that are coming our way.”

All the members of Backbone Angels are women. All are former Shopify employees, including outgoing chief talent officer Brittany Forsyth. All are focused on increasing the number of women and non-binary investors on cap tables, with the belief that doing so will change how boards will look going forward and how companies are built.

Thanks in part to Shopify, there is apparently no shortage of opportunities to fund. Though Sharma began investing earlier on with her husband, she says that of the more than 30 startups she has funded altogether, nine of those investments came together just this year.


Source: Tech Crunch

Pinterest to test live-streamed events this month with 21 creators

Pinterest is expanding into live events. The company is planning to host a three-day virtual event that will feature live-streamed sessions from top creators, including big names like Jonathan Van Ness and Rebecca Minkoff, among others. The virtual event will run inside the Pinterest app from May 24th through May 25th, and will serve as the company’s first public test of directly streaming creator content to its over 475 million global users.

The rise of the creator economy and a pandemic-fueled demand for virtual events led Pinterest to explore the idea of live streaming. Last fall, it began testing a “class communities” feature that allowed users to sign up for Zoom classes through Pinterest, while creators used Pinterest’s boards to organize materials, notes, and other resources. These communities also included a group chat option and shopping features.

The new live-streamed sessions will operate a bit differently.

For starters, they’re not directing users off-site to Zoom for the sessions. Instead, users will launch the live-streaming experience directly inside Pinterest mobile app and remain there during the sessions. Pinterest users can also comment to interact with the creator during their stream, but there is no longer any shopping functionality, Pinterest tells TechCrunch.

Image Credits: Pinterest

The live streams allow up to five “guests” and an unlimited number of viewers. Meanwhile, moderators — which may include Pinterest employees, during this test — will help to control the experience. They will also have the ability to remove people from the chat if they do not uphold Pinterest’s Community Standards.

The forthcoming event’s lineup will focus a variety of topics, including food, design, cooking, style, and more.

Jonathan Van Ness‘ session will discuss morning rituals and self-care routines. Fashion designer Rebecca Minkoff will teach Pinterest users how to style their summer wardrobe. Others featured during the event include food creators GrossyPelosi and Peter Som, who will showcase favorite recipes; Women’s Health magazine will talk about using vision boards to achieve your goals; Jennifer Alba will show how to communicate the Zodiac through sign language; and Hannah Bronfman will offer ideas for creating an at-home spa night.

In total, Pinterest will feature around 21 creators throughout the three-day event, with around 7 different session per day. Users will be directed to the live event via a new “Live” tab inside the Pinterest app for iOS and Android, where they can view the schedule and join sessions.

Image Credits: Pinterest

x”As a visual platform, people discover billions of ideas on Pinterest every day, and we’re always looking for new ways to help them bring those ideas to life,” says David Temple, Pinterest’s Head of Creators.

Temple notes Pinterest has integrated with third-party live-streaming technologies and built its own in-house messaging systems to power live interactions.

“We’re excited about the opportunity to respond to Pinner feedback for more dynamic and timely events as new interests like cooking have emerged for many in quarantine, and trends like beauty, fashion, and home renovation are on all-time highs as we move into a post-pandemic world,” Temple adds.

However, Pinterest isn’t discussing how it views the potential for live events longer-term. For the time being, it’s not offering tools that could woo creators away from other platforms where they can monetize their fans through features like donations, tips, virtual gifts, paid ticketing, subscriptions, or brand partnerships via a creator marketplace. Without such options, Pinterest could have a hard time competing for creators’ attention.

Image Credits: Pinterest

Nearly every big tech platform today is making a play for creators, and some are even willing to throw cash at them to win them over. Facebook, Instagram, YouTube, TikTok, and Twitter are all building out features that let creators do more than build an audience to monetize through ads or brand deals. Now, fans can send creators money during or after streams, subscribe for exclusive content, pay for access and more, depending on the platform.

New types of creator services are emerging, too, including the audio chat room experience pioneered by Clubhouse (and being cloned by everyone else), as well as dozens of virtual events startups hoping to win the market.

Pinterest’s attraction among such heavy competition isn’t clear, but the company will use this experiment to learn more about what works for its own community.

Pinterest tested its live streaming technology with employees a few weeks ago, but this will be the first time the feature will be available to the public.

While the event lineup can be viewed on the web, the live streams themselves will only run inside the Pinterest app for iOS and Android starting May 24th.


Source: Tech Crunch

Is there a creed in venture capital?

How should venture capitalists and corporate innovators assess Din Djarin, the protagonist of The Mandalorian? He’s introduced as a bounty hunter, a mercenary vocation in the Star Wars mythos that has been reserved primarily for villains.

One of the most interesting aspects of Jon Favreau’s show is how Din Djarin wrestles with the orthodoxy of his Mandalorian beliefs. His insistence on honor makes the character an appealing hero, and his character’s growth is demonstrated by when he chooses to be flexible versus when he holds fast to the rules he believes.

Although “This is the way” emerged as the show’s quotable soundbite, there is another line that’s more relevant to venture capital and corporate innovation: “You’re changing the deal.” Din Djarin uses this phrase to spar with adversaries who try to advance their objectives by disregarding clearly understood agreements.

Enforcement is so unusual in the world of startups that I consider it a mostly dead-end path.

Of course, terms change in venture capital and entrepreneurship all the time, with investors and entrepreneurs finding themselves in Din Djarin’s position.

This challenge is built into the very structure of venture capital fund raising, in which a Series A financing is usually followed by Series B, and then Series C, and each of these transactions frequently adds, subtracts, and modifies terms, changing the deal from the perspective of the startup and existing investors.


Source: Tech Crunch

PayPal acquires returns logistics business, Happy Returns

PayPal announced today it’s acquiring Happy Returns, a returns solution provider that offers online shoppers access to easier ways to send back unwanted merchandise to retailers without having to box it up and ship it themselves. The company today offers a network of more than 2,600 drop-off returns locations in the U.S., including those in over 1,200 metros and in every U.S. state.

It also has relationships with hundreds of brands that have been using its returns software and reverse logistics services. The company says it will continue to offer its returns experience to online retailers and shoppers as a part of PayPal.

Founded in 2015, Santa Monica-based Happy Returns’ value proposition was to take some of the overhead and cost out of the returns process for online retailers. Because online shoppers can’t inspect items they buy directly, online retail tends to see higher return rates, especially in apparel. Happy Returns found that online items are three to four times as likely to be returned than those purchased in store, for example.

Meanwhile, today’s retailers have to compete with giants like Amazon and Walmart, both which enable returns more easily for their customers by way of their large brick-and-mortar footprints — Amazon with Whole Foods’ other locations, and Walmart with its own stores. In fact, the foot traffic that offering an Amazon returns desk or locker system in-store has led retailers like Kohl’s and Stein Mart to embrace the enemy by catering to shoppers with Amazon returns in their own stores.

Today, the Happy Returns solution offers a combination of software, services and logistics that allows retailers to manage their returns through their own retail stores, by carrier, as well as through Happy Returns’ “Return Bar” locations. These are found in physical retail stores like Paper Source, Sur La Table, Cost Plus World Market and others. The service has been used by several digitally native brands, including Everlane, Rothy’s and Parachute Home, among others.

Happy Returns has also been closely working with PayPal throughout its history, it notes. And notably, PayPal made a strategic investment in the business in 2019, as part of an $11 million financing round.

Following the deal’s close, Happy Returns will continue to work with retailers and shoppers both on and off PayPal’s platform, it says. The company’s co-founders, David Sobie and Mark Geller, and its full 120+ team, will join PayPal, and will report to Frank Keller, SVP Consumer In-Store and Digital Commerce at PayPal.

PayPal is not disclosing the deal terms. To date, Happy Returns had raised $25 million in funding.

“This is an incredibly exciting milestone for our company, and it would not have been possible without the hard work and dedication of our entire team,” an announcement on Happy Returns’ website reads. “We are so proud of what our team has accomplished and are grateful for the tenacity, creativity and empathy Happy Returns employees bring to work each day. We are confident that the best is yet to come, and are looking forward to our next chapter as part of the PayPal organization.”


Source: Tech Crunch

Waymo to lose its CFO and head of automotive partnerships

Waymo’s chief financial officer Ger Dwyer and its head of automotive partnerships and corporate development Adam Frost — two longtime executives at the autonomous vehicle company — are leaving this month, departures that comes amid some executive shuffling following CEO John Krafcik’s exit earlier this year.

Dwyer and Frost’s departure was shared internally this week, according to multiple sources. Waymo has confirmed to TechCrunch that Dwyer and Frost are leaving.

“We’re grateful to Ger and Adam for all they’ve done for Waymo and wish them all the best,” a spokesperson said in an emailed statement. “An executive search is underway for a new CFO to lead us into our next chapter as we continue to build, deploy and commercialize the Waymo Driver.”

Dwyer, who reported directly to parent company Alphabet’s executive leadership finance team, is among several executives who have left the company in the past five months. Krafcik announced in April that he was stepping down as CEO. Chief Safety Officer Deborah Hersman left in December and Tim Willis, who was head of manufacturing and global supply and general manager of Waymo’s Laser Bear lidar business, departed in February. Sherry House, who had been at Waymo since 2017 and was most recently treasurer and head of investor relations, left the company in April. She is now CFO at Lucid Motors.

Still, some of the critical leaders, and the people directly below them, have remained. Tekedra Mawakana, who was COO, and Dmitri Dolgov, the CTO, are now co-CEOs of Waymo and appear to have the support of Alphabet CEO Sundar Pichai, according to brief remarks he made during the company’s first-quarter earnings call. Department heads directly below Mawakana and Dolgov are still at Waymo with a few exceptions, according to LinkedIn profiles. In March, both David Twohig, who was director of Future Automotive at Waymo, and Qi Hommes, who was once head of system safety, left. Hommes is now director of system safety engineering and analysis at Zoox, according to LinkedIn.

Dwyer’s departure also comes at a time when the demand for CFOs has rocketed alongside the continuous string of public offerings, including those done via mergers with special purpose acquisition companies. House’s move to Lucid Motors, which is going public via a merger with a SPAC, is one example.

Dwyer is a longtime Google employee, who started at the company in 2006. He made the leap in August 2016 over to Waymo, just a few months before the former Google self-driving project officially announced it had spun out to become a business under parent company Alphabet.

During his tenure, Dwyer oversaw the financial side of the business in a period of explosive growth that took the company from a few hundred employees to more than 2,000 today.

Frost, who headed up automotive partnerships, has also been an important figure at Waymo. He came to Google’s self-driving project in 2013 after nearly 17 years at Ford Motor Co., according to LinkedIn records. He was initially hired as a chief engineer and then rose through the ranks to chief automotive programs and partnerships officer and eventually chief automotive and corporate development officer. Waymo has locked in a number of what it has described as exclusive partnerships with automakers over the past several years, including Volvo, Stellantis (formerly FCA), as well as one with Renault and Nissan to research how commercial autonomous vehicles might work for passengers and packages in France and Japan.

Waymo also expanded its geographic footprint beyond California during both Dwyer and Frost’s stints. The company brought its autonomous vehicles into cities like Austin and Kirkland, Washington for testing and established operations in the Phoenix suburb of Chandler, where it now operates a ride-hailing service called Waymo One using driverless vehicles as well as those with safety operators behind the wheel.

Last year, Waymo completed its first external round of fundraising, which was initially $2.25 billion and later expanded to $3 billion. The $2.25 billion round was led by Silver Lake with investments from Canada Pension Plan Investment Board, Mubadala Investment Company, Magna, Andreessen Horowitz and AutoNation and its parent company Alphabet. The extended capital came from new investors, including those managed by T. Rowe Price, Perry Creek Capital, Fidelity Management and Research Company and others.

The external raise followed a flurry of activity that suggested Waymo was ramping up its commercial enterprise, including expanding its core fleet in Mountain View, Calif., the Phoenix area and into Texas. Waymo also began to move beyond its robotaxi testing and began piloting new business applications for its autonomous vehicle technology such as delivery and trucking and even a plan to start selling its custom lidar sensors to companies in the robotics, security and agricultural technology industries.

It has also made numerous partners and at least one acquisition under Dwyer’s watch. Waymo acquired in December 2019 a U.K. company called Latent Logic that spun out of Oxford University’s computer science department. The company uses a form of machine learning called imitation learning that could beef up Waymo’s simulation efforts. The acquisition marked the launch of Waymo’s first European engineering hub in Oxford, U.K.


Source: Tech Crunch